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LIGHTROOM CC DOES NOT RECOG .ARW BUT BRIDGE AND CAM RAW DO.

Community Beginner ,
Feb 26, 2017 Feb 26, 2017

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I have a Sony A7R Mkii and am shooting RAW in RBG 1998 color space.

When I tried to import into LRCC from my card reader it says that the file format is not recognized.  The software is completely up to date.  I just downloaded it.

When I when to Finder on my Mac and navigated to the card, all the files were there and I could open in Preview 9.0.

What's going on preventing Import of these files into LRCC?

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LEGEND ,
Feb 26, 2017 Feb 26, 2017

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If your software was "completely up to date" then you should have support for the camera. What is the exact version of Lightroom installed on your computer? You need at least Lightroom  6.1.1.

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Community Beginner ,
Feb 26, 2017 Feb 26, 2017

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This is LR CC (2015) VER

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Community Beginner ,
Feb 26, 2017 Feb 26, 2017

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The version is only listed as LR CC.  But when I when I went to update, it said all apps (LR CC. PS CC and Briodge) were up to date.  So there is no version listed for the CC apps other than to demonstrate that they are up to date.

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Community Expert ,
Feb 26, 2017 Feb 26, 2017

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In Lightroom, click on Lightroom > About Lightroom

There will be a version number shown in the box: something like CC 2015.8.

What does yours say? Needs to be at least CC 2015.1.1.

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