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Lightroom CC Update Problem

New Here ,
May 04, 2020 May 04, 2020

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I cannot update Lightroom CC or Photoshop. I get a message saying I need an app (which app?) from the Microsoft Store in order to link to auphd whatever that is. Please help!

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correct answers 1 Correct answer

Community Expert , May 04, 2020 May 04, 2020

If you subscribe, then your PC or MAC needs the Adobe Creative Cloud Desktop App.

This App is the 'hub' for all Adobe programs. It downloads and installs programs you have subscribed for. It allows you to 'Activate' the software by being 'Signed In'.

https://helpx.adobe.com/au/download-install/kb/creative-cloud-desktop-app-download.html

https://helpx.adobe.com/au/creative-cloud/help/manage-apps-services-desktop.html

 

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Community Expert ,
May 04, 2020 May 04, 2020

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If you subscribe, then your PC or MAC needs the Adobe Creative Cloud Desktop App.

This App is the 'hub' for all Adobe programs. It downloads and installs programs you have subscribed for. It allows you to 'Activate' the software by being 'Signed In'.

https://helpx.adobe.com/au/download-install/kb/creative-cloud-desktop-app-download.html

https://helpx.adobe.com/au/creative-cloud/help/manage-apps-services-desktop.html

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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Community Expert ,
May 04, 2020 May 04, 2020

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Hi. I recognise you as a new participant in the Lightroom Classic forum, welcome and I wish you all the best. Just so your are aware this is a user to user forum and the responses you receive will be from users like yourself. Please have a look at the screen capture below for additional info.

 

Screenshot 2020-05-02 at 9.23.11 AM copy.png

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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