Lightroom CC Will not start.

Community Beginner ,
Nov 06, 2020

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So LRc just won't start, I keep getting "Sorry, an error occurred" whenever I try to start it (Windows)

At first I just re-installed it (v10) but I got the same error.

So then I thought maybe it's v10, so rolled back to v9.4. But I'm still getting the error.

I have even gone through the process of un-installing everything, LR, PS, Bridge, Creative Cloud App. 

Then r-installing everything. Some issue.

 

I've send error reports to Adobe but frankly down expect any reply.

 

So annoying as it is now stopping me from working. It worked fine a few days ago when I last used it.

Has anyone else experience this and if so how was it resolved? If it was resolved.

 

cheers.

TOPICS
Crash or freeze, Problem or error, Windows

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LEGEND ,
Nov 07, 2020

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Via google, I see a Redit posting of yours.

 

So, have you tried resetting the preference file?

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

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MrDrizz AUTHOR
Community Beginner ,
Nov 08, 2020

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Hi,

Yes I have tried that and it still won't start.

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LEGEND ,
Nov 07, 2020

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"Sorry, an error occurred"

 

Tell us the exact wording of the error message, verbatim, unedited.

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MrDrizz AUTHOR
Community Beginner ,
Nov 08, 2020

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I was going to show a screenshot, but now even the pop up error messege doesn't show when I try to start LR.

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LEGEND ,
Nov 07, 2020

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Was that the exact error message?

 

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MrDrizz AUTHOR
Community Beginner ,
Nov 08, 2020

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I have replied above.

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dj_paige LATEST
LEGEND ,
Nov 08, 2020

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What is your operating system version NUMBER?

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