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Hello,
Since the recent update (either 10.0 or 10.1), lightroom stops recognizing HEIC files randomly (black circle with the "!"). This immediately affects the Sync: all HEIC files are put into a smart collection "Sync errors".
Restarting the app helps, but I think it's a bug. Did anyone experience the same? Is it planned for correction?
My tech:
Thanks for your help.
Best regards,
Vitaliy
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The exact text is "Lightroom has encountered problems reading this photo. Errors syncing with Lightroom"
Here are some images:
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Where did you import the photos to?
What drive?
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Hello,
The photos are on the external HDD, and I imported them back in May/June.
Now they are in a LR Sync collection and they get this bug...