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Lightroom Classic 2020 stuck on uploading

Community Beginner ,
Aug 30, 2020 Aug 30, 2020

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My iMacPro LR Classic 9.4 is stuck uploading images from my MacBookPro. The latter says Sync is complete. Lightroom. Adobe.com has the 9 images as Sync Problems. I do not see the problem on either the MacBookPro LR Classic nor the iMacProLR Classic. Is this a problem due to the images on the MacBookPro or a problem with Irdata file? I used to be able to trash that file in the past (Finder>Library>Caches>Adobe>Lightroom>Sync data>Irdata) but that pathway does not seem to be present in the v9.4. Is there a different path now? Suggestions?

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LEGEND ,
Aug 30, 2020 Aug 30, 2020

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lrdata will be in the same folder your catalog is in.

 

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Community Beginner ,
Sep 07, 2020 Sep 07, 2020

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Sorry, not following. How do I extract (if that is what I am supposed to do) the Depth Map data from the Irdata file? I have recently rebuilt my sync data and had created a new Irdata file. But I still do not see Depth Map in my channels on an HEIC image. 

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LEGEND ,
Sep 07, 2020 Sep 07, 2020

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There is one posssibility that could be causing this situation. In Lightroom.adobe.com, check in the deleted images section. There could be one or more images in that section that it is trying to synchronize, and if that is the case that could be why you would continually get that syncing indicator. I don't know for sure that that is your problem, but it's worth checking.

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Community Expert ,
Sep 07, 2020 Sep 07, 2020

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First, You can only sync Lr-Classic images to the Cloud from ONE catalog and ONE computer. Not from two Classic installations, as you have on  MacBookPro and iMacPro.

I see this as your big problem causing confusion with 'downloads'.

If you sync images to adobe.lightroom.com from the MacBookPro catalog, then you could use Lightroom 3.4 (Cloud version) on the iMacPro to view/edit the photos. (or visaversa).

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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