Lightroom Classic 6.10 - 6.12 - 6-14 crash after 8th of December

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Jan 07, 2021

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My version of Lightroom 6.12 crashes after the 8th of December. The problem is a license expiry of a 3rd party dll file for face recognition.

When I bought the software, or even after buying the software, there hassn't been any information communicated by Adobe that the product could only be used til Dec 8, 2020.

 

I'd like to have an official answer from Adobe about their position on this one before contacting https://www.arn.se/om-arn/Languages/english-what-is-arn/ and hopefully to avoid unpleasant dialogues.

 

Description of the problem have been described by some "superusers" here: https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-v610-crashes-in-the...

 

I have no intention to download and install a "cracked" version of the dll-file even if a such a file would be available.

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Lightroom Classic 6.10 - 6.12 - 6-14 crash after 8th of December

New Here ,
Jan 07, 2021

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My version of Lightroom 6.12 crashes after the 8th of December. The problem is a license expiry of a 3rd party dll file for face recognition.

When I bought the software, or even after buying the software, there hassn't been any information communicated by Adobe that the product could only be used til Dec 8, 2020.

 

I'd like to have an official answer from Adobe about their position on this one before contacting https://www.arn.se/om-arn/Languages/english-what-is-arn/ and hopefully to avoid unpleasant dialogues.

 

Description of the problem have been described by some "superusers" here: https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-v610-crashes-in-the...

 

I have no intention to download and install a "cracked" version of the dll-file even if a such a file would be available.

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Crash or freeze

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43

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Jan 07, 2021 0
Adobe Community Professional ,
Jan 07, 2021

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You won't get an official respons from Adobe, other than that Lightroom 6 is no longer supported so this is something that was bound to happen one day. This is a user-to-user forum, so you certainly won't get a respons here.

 

There is an 'accepted solution' in the thread you quote yourself...

 

-- Johan W. Elzenga

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Jan 07, 2021 0
GoldingD LATEST
LEGEND ,
Jan 07, 2021

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Please remember that this is a community page. This is not a support page. Actual Adobe employees rarely interact on this site. To actually contact someone, post at the official feedback site, where actual Adobe Tecs respond:

 https://feedback.photoshop.com/topics/lightroom-classic/5f5f2093785c1f1e6cc40872?cType=PROBLEM&page=... 

  (a link to a posting on your problem at bottom of following

__________________

Moving on

 

The cause of the Face Detection problem appears to be a dll that has aged out. A dll by a third party that Adobe was using for Face Detection.

 

Some have found that changing their computers system clock to 12/14/18 or older gets around ths. A annoying workaround.that would have to be done each time before starting Lr.

 

Others simply remove the dll. However, doing that ends Face Detection.

 

the dll is:

C:\Program Files\Adobe\Adobe Lightroom\CIT\Plug-ins\FaceRecognition\libfrsdk-8.6.0.dll

 

 (  https://community.adobe.com/t5/lightroom-classic/crashing-when-creating-or-deleting-a-virtual-copy/t...)

 

also see:

https://petapixel.com/2020/12/24/adobe-lightroom-v6-is-falling-apart/

 

Also see, and join in:

 

https://community.adobe.com/t5/lightroom-classic/crashing-when-creating-or-deleting-a-virtual-copy/t...

 

Mind you, the Adobe response will piss you off. 

 

 

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