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Hi,
I just bought a new laptop, a MSI Modern 14 A10RB, with:
500 GB SSD nvme
16 GB DDR4 Ram
Intel Core i7 10th generation
Nvidia MX 250 2GB DDR5
Everytime I try to open lightroom with the GPU Acceleration turned on, it costantaly crashes when i get into the Develop module.
I have the last Lightroom update
I have the last Intel graphic card update
I have the last Nvidia graphic card update
I already tried uninstalling and reinstalling all the Nvidia drivers but nothing changed, what can I do?
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Hi there,
Sorry to hear about Lightroom crashing, could you please try the troubleshooting steps mentioned here and let us know if it helps? https://helpx.adobe.com/in/lightroom-classic/kb/troubleshoot-gpu.html
Regards,
Sahil
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Hi Sahil, I already tried all of these solutions and none of them worked.
Photoshop works perfectly, Premiere works perfectly even with CUDA,
I must assume that the issue is Lightroom and not something on my laptop.
Can somebody ensure me that my Nvidia graphic card is supported by Lightroom?
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You can check the GPU compatiblity here: https://helpx.adobe.com/in/lightroom-classic/kb/lightroom-gpu-faq.html
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My graphic card does is compatible with Lightroom Classic CC, and my GPU also works well, all is updated.
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Please post your system information as lightroom reports it. In Lightroom, click on Help, click on System Info, click on Copy. Paste into a reply. Interested in info from first line to just past plug-in info, not at all interested in info after plug-in info.