Highlighted

Lightroom Classic 9.0 erroneous multiple preset export BUG REPORT

New Here ,
Nov 07, 2019

Copy link to clipboard

Copied

Lightroom Classic 9.0 BUG REPORT

 

I can't modify or even see values for export presets because it grays them out, erroneously thinking I have multiple presets checked, even when it clearly acknowleges there is only one checked ("Multiple presets: Selected 1 Preset").  What this means is, that either I must use presets without being able to see what values are being used, or if I want to modify or see the values, then I can't use presets.

 

I tried restarting my computer, and I even tried making a new preset in Lr 9.0, but no luck.  As soon as I check the preset, everything's grayed out.

Adobe Community Professional
Correct answer by Just Shoot Me | Adobe Community Professional

Ok I see what you are talking about.

IF you place a check mark in any preset it grays out the adjustment area. BUT If you only Highlight a preset, you don't place a check mark in the box, you can then make changes to any of the adjustment.

 

And to get out of selecting, highlighting, any one of the presets just click in an open area of the list.

TOPICS
Bug, Problem or error

Views

472

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom Classic 9.0 erroneous multiple preset export BUG REPORT

New Here ,
Nov 07, 2019

Copy link to clipboard

Copied

Lightroom Classic 9.0 BUG REPORT

 

I can't modify or even see values for export presets because it grays them out, erroneously thinking I have multiple presets checked, even when it clearly acknowleges there is only one checked ("Multiple presets: Selected 1 Preset").  What this means is, that either I must use presets without being able to see what values are being used, or if I want to modify or see the values, then I can't use presets.

 

I tried restarting my computer, and I even tried making a new preset in Lr 9.0, but no luck.  As soon as I check the preset, everything's grayed out.

Adobe Community Professional
Correct answer by Just Shoot Me | Adobe Community Professional

Ok I see what you are talking about.

IF you place a check mark in any preset it grays out the adjustment area. BUT If you only Highlight a preset, you don't place a check mark in the box, you can then make changes to any of the adjustment.

 

And to get out of selecting, highlighting, any one of the presets just click in an open area of the list.

TOPICS
Bug, Problem or error

Views

473

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 07, 2019 0
Adobe Community Professional ,
Nov 07, 2019

Copy link to clipboard

Copied

Please show us a screen shot of what you are seeing.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 07, 2019 0
New Here ,
Nov 07, 2019

Copy link to clipboard

Copied

Mac OS 10.14.6

 

Export window, no preset checked:

Screen Shot 2019-11-07 at 9.02.05 PM.png

 

Export window, one preset checked, everything grayed out, and not displaying the preset:

Screen Shot 2019-11-07 at 9.02.34 PM.png

 

You'll notice it thinks multiple presets are checked, even though it also says only one is checked in the same breath.  It then directs me to a Help page that cheerfully explains that all I have to do is uncheck them all, then check the one I want to modify ... except that doesn't work, because that's exactly what I did to begin with.  And yes, I verified that none of the other presets was checked.  Oh, and "some sections are hidden" really means "all sections are hidden".

 

Here's the Help page if you're interested:

https://helpx.adobe.com/lightroom-classic/help/exporting-photos-basic-workflow.html#multi-batch-expo... 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 07, 2019 0
LEGEND ,
Nov 07, 2019

Copy link to clipboard

Copied

And, not shown in your screenshots, down at the bottom. bellow sharpening, below watermark, a apply presets section. What is in that section?

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 07, 2019 0
Adobe Community Professional ,
Nov 07, 2019

Copy link to clipboard

Copied

If you only want to Export with ONE Preset- simply [Click] on the wanted Preset name. Do not tick any checkbox.

(The values that show before choosing a Preset will be those from the last Preset used (sticky), until you click on another, or re-define the options.)

 

But, I agree- the "Multiple presets: Selected 1 Preset" message is strange and needs a code modification in the software.

Regards. My System: Lr-Classic 9.4, Lightroom 3.4, Photoshop 2020 (21.2.1), Nikon DSLR, Windows-10.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 07, 2019 0
Adobe Employee ,
Nov 08, 2019

Copy link to clipboard

Copied

Hi,

 

For single export, Behavior is to click on the preset name which will highlight the preset and user can still change the settings.

Checking even one preset will trigger batch export and hence the greying out.

However, we've noted your feedback and will try to prioritize and improve the same.

 

Thanks,

Bhargav

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 08, 2019 0