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Hi All,
I am having issues importing photos from my iphone X (IOS 13.3) to LR Classic 9.1 running on Mac Catalina (10.15.2). The symptons are:
- photos on the iphone appear in the import screen
- I select a single JPEG image and click import
- It will then show the normal import progress bar (with no progress) and the 'importing files..." on the screen but nothing happens. Even if I then disconnect the iphone the the progress bar and the 'importing files...' stay.
I have tried:
- resetting preferences
- changing settings in the OS for Sys Preferences --> Security and Privacy --> Full disk access and files and folders so lightroom has full access
The above doesn't fix the issues.
Anyone got any idea?
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Hi there,
Sorry to hear about the import issue with Lightroom Classic, could you please try the steps mentioned below and let us know if it helps?
Configure your Apple iPhone mobile device to trust the computer where Lightroom is installed. To do so:
Let us know if it helps.
Regards,
Sahil
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Hi Sahil,
Thanks for you response. I just tried that as well and it didn't fix the issues. Any other ideas?
Cheers
Andy
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Did you ever resolve the issue? I have the same symptoms and have tried the same steps.
Thanks,
Kevin