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Lightroom Classic 9.2.1 keeps FREEZING UP on macOS 10.13.6

Community Beginner ,
Jun 11, 2020

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Anyone else having Lightroom Classic v. 9.2.1 FREEZE UP & NOT RESPOND to key commands [e.g., G for grid view]? Problem started yesterday.

Am using Mac OS 10.13.6 (High Sierra) and haven't changed any settings -- still import RAW files & converting to DNG.

Closed program and reopened, but problem persists!

What to do?

 

{Thread title edited by moderator}

 

 

TOPICS
Bug, Crash or freeze, Import and export, Mac, Performance, Problem or error

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Lightroom Classic 9.2.1 keeps FREEZING UP on macOS 10.13.6

Community Beginner ,
Jun 11, 2020

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Anyone else having Lightroom Classic v. 9.2.1 FREEZE UP & NOT RESPOND to key commands [e.g., G for grid view]? Problem started yesterday.

Am using Mac OS 10.13.6 (High Sierra) and haven't changed any settings -- still import RAW files & converting to DNG.

Closed program and reopened, but problem persists!

What to do?

 

{Thread title edited by moderator}

 

 

TOPICS
Bug, Crash or freeze, Import and export, Mac, Performance, Problem or error

Views

145

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 11, 2020 0
nikunj.m LATEST
Adobe Employee ,
Jun 11, 2020

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Hi there,

 

We're sorry about the experience with Lightroom Classic. Have you tried to re-install the application to check if it helps? You can try to optimize the preferences of Lightroom Classic using the steps mentioned here: https://helpx.adobe.com/lightroom-classic/kb/optimize-performance-lightroom.html

 

If the issues persist, please try resetting the preferences of Lightroom Classic using the steps mentioned here: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html#restore_preference...

Please backup your presets prior to resetting the preferences. 

 

Let us know if it helps!

Regards,

Nikunj

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