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Lightroom Classic 9.2 crashes complaining of missing ordinal numbers in DLLs

New Here ,
Apr 05, 2020

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Using my subscription I updated Lightroom Classic from 9.1. to 9.2 using Adobe Creative Cloud.  When I launched the program I got an error message complaining that ordinal numbers on were missing from some DLLs. The specific message details changed on subsequent attempts to launch the program but the messages were essentially the same: missing ordinal numbers in one or more DLLs.

I re-installed version 9.1 using Adobe Creative Cloud and it worked fine.  I then updated to 9.2 again and the same crashes occurred.  I have again re-installed version 9.1 and will continue there until I see a 9.3 update before attempting to update again.  Not impressed.

 

I am running Windows 10 Version 10.0.17763 Build 17763 on a Dell XPS15 laptop.  

 

John Miner

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Lightroom Classic 9.2 crashes complaining of missing ordinal numbers in DLLs

New Here ,
Apr 05, 2020

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Using my subscription I updated Lightroom Classic from 9.1. to 9.2 using Adobe Creative Cloud.  When I launched the program I got an error message complaining that ordinal numbers on were missing from some DLLs. The specific message details changed on subsequent attempts to launch the program but the messages were essentially the same: missing ordinal numbers in one or more DLLs.

I re-installed version 9.1 using Adobe Creative Cloud and it worked fine.  I then updated to 9.2 again and the same crashes occurred.  I have again re-installed version 9.1 and will continue there until I see a 9.3 update before attempting to update again.  Not impressed.

 

I am running Windows 10 Version 10.0.17763 Build 17763 on a Dell XPS15 laptop.  

 

John Miner

TOPICS
Crash or freeze

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47

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Apr 05, 2020 0
Adobe Community Professional ,
Apr 05, 2020

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You are running an incredibly old version of Windows.

 

Update Windows then do the LR Classic update.

 

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