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Lightroom Classic 9.3 crashes always when synchronisation is switched on

Community Beginner ,
Jul 07, 2020 Jul 07, 2020

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Last days Lightroom always crashes when synchronisation is switched on.

 

Betriebssystemversion: 10.0.18363 Nicht zutreffend Build 18363
Betriebssystemhersteller: Microsoft Corporation
Betriebssystemkonfiguration: Eigenständige Arbeitsstation
Betriebssystem-Buildtyp: Multiprocessor Free

 

Send several crash reports.

Does anybody have an idea to solve the problem?

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Community Expert ,
Jul 12, 2020 Jul 12, 2020

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Try resetting the preferences: https://lightroomkillertips.com/something-acting-weird-try-resetting-lightroom-ccs-preferences/

Try disabling the GPU acceleration: https://helpx.adobe.com/ch_de/lightroom-classic/kb/lightroom-gpu-faq.html

 

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