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Lightroom Classic 9.4 no longer syncing to CC

Community Beginner ,
Sep 30, 2020

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Hi,

Sync trouble, again. Lightroom Classic 9.4/Mac is now stuck pending, not able to upload/sync to CC anymore I,'ve tried everything to fix the problem.

- Reinstalled the app

- Logged out/in

- Rebuilt sync data

 

If someone has another solution, please post it here before I go completely mad 😕 

 

I'm not the only one. Internet is full og people with the same problem. I'm paying for a service that is broken. Adobe - step up, this is not good at all!

 

Morten

 

TOPICS
Bug, Crash or freeze, Mac, Problem or error, Sync

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Lightroom Classic 9.4 no longer syncing to CC

Community Beginner ,
Sep 30, 2020

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Hi,

Sync trouble, again. Lightroom Classic 9.4/Mac is now stuck pending, not able to upload/sync to CC anymore I,'ve tried everything to fix the problem.

- Reinstalled the app

- Logged out/in

- Rebuilt sync data

 

If someone has another solution, please post it here before I go completely mad 😕 

 

I'm not the only one. Internet is full og people with the same problem. I'm paying for a service that is broken. Adobe - step up, this is not good at all!

 

Morten

 

TOPICS
Bug, Crash or freeze, Mac, Problem or error, Sync

Views

54

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

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What is CC?

 

Adobe does not have any program called CC only.

 

If you are asking about the Cloud base version of Lightroom that is used on a real computer or the mobile version that is used on iOS and Android devices then LrC never synced with them. LrC syncs smart previews of images that are placed into collections that are synced with the WEB based system and then the mobile or other version of Lr syncs from/to that web base system.

 

Try this.

In LrC open the preferences, go to the Sync tab, hold down the Alt key and clcik the button that says Rebuild Sync Data.

 

Rebuild Sync Data LrC.png

 

Or, if that doesn't fix your problem, Delete the CatalogNameSync.lrdata folder found in the same folder as your catalog file. You do that with LrC Closed of course.

 

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Sep 30, 2020 0
Community Beginner ,
Sep 30, 2020

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CC = Lightroom CC

 

Thanks dor the advice. I've tried them both with no luck.

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Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

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There is no Lightroom CC. A few year ago Adobe did have a version that was called Lr CC because it was the Creative Cloud version that was in the subscription model. At that same time they also sold a perpetual licensed version that was called Lr 6.

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