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Lightroom Classic 9.4 Not Importing

New Here ,
Aug 19, 2020

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Trying to upload files from my eos R5 but nothing happens. When I click cancel a notification pops up saying "The following files were not imported because they could not be read or the destination folder is not writable." I am importing to my external hard drive but it works fine when importing directly to the computer. I have checked the permissions on my hard drive and it says read and write so not sure what the problem is!

OS: iMac Catalina 10.15.

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Import and export, Mac, Problem or error

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Lightroom Classic 9.4 Not Importing

New Here ,
Aug 19, 2020

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Trying to upload files from my eos R5 but nothing happens. When I click cancel a notification pops up saying "The following files were not imported because they could not be read or the destination folder is not writable." I am importing to my external hard drive but it works fine when importing directly to the computer. I have checked the permissions on my hard drive and it says read and write so not sure what the problem is!

OS: iMac Catalina 10.15.

TOPICS
Import and export, Mac, Problem or error

Views

63

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Aug 19, 2020 0
LEGEND ,
Aug 19, 2020

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It means that the Destination folder is not writeable. Please either change the Destination folder to a folder that has write permission, or change the permissions on the Destination folder to have write permission.


Checking the permissions on the DRIVE is not sufficient. You need to check the permissions on the Destination FOLDER, and change the permissions on the Destination FOLDER to write permission.

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Aug 19, 2020 0
New Here ,
Aug 19, 2020

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Done both. 

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Aug 19, 2020 0
LEGEND ,
Aug 19, 2020

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"Done both."

 

So, problem solved?

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Aug 19, 2020 0
New Here ,
Aug 19, 2020

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Nope.

 

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Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

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Seems like you've been caught by macOS Catlina's over zealous security system. You'll need to add your external hard drive to the list of eligible apps with 'full disk' access. See attached screesnhot.

 

Untitled-3.png

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Aug 19, 2020 0
New Here ,
Aug 19, 2020

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Just tried. It just keeps opening the folders and won't let me add the whole drive.

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Aug 19, 2020 0
New Here ,
Aug 19, 2020

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Update: I have just been able to import from my computers hard drive to the external hard drive using LR so I assume it is a problem with the computer reading from the R5?

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Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

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Do you mean that you're connecting the camera directly to the Mac or are you using a card reader?

 

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Aug 19, 2020 0
New Here ,
Aug 19, 2020

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Yes conecting the camera to the mac using the usb-c cable. The computer and LR recognise the camera and I even get the previews to download but then it simply does nothing when I import.

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Aug 19, 2020 0