Lightroom Classic alternating between working and "Not Responding"

Explorer ,
Jun 06, 2021 Jun 06, 2021

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I do a lot of sports and event shooting. I exported thousands and thousands of photos from my other photographers from a three-day event, downsizing and watermarking. Then I turned to do the same of my own first day's images, almost 9,000. At the 6.5 hour mark, with the job only 60-70% complete, I finally took a break from dragging the already processed images into different folders,  and went back to Lightroom Classic. It turns out, it had, and is cycling back and forth between exporting images for 2-10 seconds, to "Not Responding" for 4-40 seconds. 

 

I never noticed because it was always making progress, and I never stayed on the LR window long enough to see it "Not responding" for very long. I've purged the cache, free'd up storage space on laptop SSD (now 228GB of 911 free, while the external SSD the images are on, has 509 GB free on 1.81TB drive). I uninstalled the current version and reinstalled a couple older versions of  LRC. That didn't help. Nothing has helped. I've backed up two of the catalogs that have been used recently. I've optimized the catalogs. I've restored the original preferences. . 

 

I have an older Windows 10 system with 24GB Ram. MY GPU is old and can't help assist Lightroom. There are no new drivers to update, I don't believe.  I've updated windows once, and restarted multiples times. Any help is greatly appreciated!!

 

Thanks!!

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Explorer ,
Jun 06, 2021 Jun 06, 2021

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Also, the Lightroom Window often flashes, or flickers, when it's not responding, or goes back to working. It suddenly appears or disappears or simply flashes as it cycles between the two states.

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Explorer ,
Jun 06, 2021 Jun 06, 2021

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OS: Windows 10 Home, Version: 21H1, OS Build: 19043.1023. Lightroom Classic v10.2

 

 

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LEGEND ,
Jun 06, 2021 Jun 06, 2021

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

GoldingD_0-1623032409348.jpeg

 

GoldingD_1-1623032409349.png

 

GoldingD_2-1623032409350.png

 

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Explorer ,
Jun 06, 2021 Jun 06, 2021

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I get the following message: Unexpected error performing command: ?:0: attempt to perform arithmetic on a nil value

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Explorer ,
Jun 06, 2021 Jun 06, 2021

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Lightroom Classic version: 10.2 [ 202103041821-226a1211 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19043
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2.3 GHz
SqLite Version: 3.34.0
Built-in memory: 24340.0 MB
Real memory available to Lightroom: 24340.0 MB
Real memory used by Lightroom: 5838.7 MB (23.9%)
Virtual memory used by Lightroom: 6069.8 MB
GDI objects count: 741
USER objects count: 2097
Process handles count: 1687
Memory cache size: 1409.1MB
Internal Camera Raw version: 13.2 [ 738 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 359MB / 12170MB (2%)
Camera Raw real memory: 357MB / 24340MB (1%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:


Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\Auck\Pictures\Lightroom\Lightroom Catalog-2-v10.lrcat
Settings Folder: C:\Users\Auck\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086
Device : 416
Subsystem : fa721179
Revision : 6
Video Memory : 112
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Conexant SmartAudio HD)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x77
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) HD Graphics 4600
GL_SHADING_LANGUAGE_VERSION: 4.30 - Build 20.19.15.5070
GL_STENCIL_BITS: 8
GL_VENDOR: Intel
GL_VERSION: 4.3.0 - Build 20.19.15.5070
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_ARB_map_buffer_alignment GL_ARB_conservative_depth GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_ARB_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_SUN_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine 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GL_EXT_shader_integer_mix GL_ARB_instanced_arrays GL_ARB_base_instance GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_texture_multisample GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_timer_query GL_EXT_timer_query GL_ARB_tessellation_shader GL_ARB_vertex_array_object GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_texture_cube_map_array GL_EXT_gpu_shader4 GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_INTEL_fragment_shader_ordering GL_ARB_fragment_shader_interlock GL_ARB_clip_control GL_ARB_shader_subroutine GL_ARB_transform_feedback3 GL_ARB_get_program_binary GL_ARB_separate_shader_objects GL_ARB_shader_precision GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_ARB_transform_feedback_instanced GL_ARB_compressed_texture_pixel_storage GL_ARB_shader_atomic_counters GL_ARB_shading_language_packing GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_EXT_texture_storage GL_ARB_compute_shader GL_ARB_vertex_attrib_binding GL_ARB_texture_view GL_ARB_fragment_layer_viewport GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_shader_image_size GL_ARB_shader_storage_buffer_object GL_ARB_texture_storage_multisample GL_ARB_buffer_storage GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_query_buffer_object GL_EXT_polygon_offset_clamp GL_ARB_clear_texture GL_ARB_texture_mirror_clamp_to_edge GL_ARB_debug_output GL_ARB_enhanced_layouts GL_KHR_debug GL_ARB_arrays_of_arrays GL_ARB_texture_query_levels GL_ARB_invalidate_subdata GL_ARB_clear_buffer_object GL_INTEL_map_texture GL_ARB_texture_compression_bptc GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_robustness GL_ARB_robust_buffer_access_behavior GL_EXT_texture_sRGB_decode GL_ARB_copy_image GL_KHR_blend_equation_advanced GL_EXT_direct_state_access GL_ARB_stencil_texturing GL_ARB_texture_stencil8 GL_ARB_explicit_uniform_location GL_ARB_multi_bind GL_ARB_indirect_parameters

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Explorer ,
Jun 06, 2021 Jun 06, 2021

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When the LRC window is not on the front of my display or minimized, if I go down to the task bar and hover over the icon/logo, there are two headlines above two boxes, one that says LR and the other says "shadow". It's like the program has two windows open, but when you click on the "shadow" nothing, not a pop-up window, etc. is there. 

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LEGEND ,
Jun 07, 2021 Jun 07, 2021

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From your Sys Info

Built-in memory: 24340.0 MB

Strange amount?? How much RAM does this laptop have?

Laptop, correct?

 

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LEGEND ,
Jun 07, 2021 Jun 07, 2021

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From your Sys Info

 

Graphics Processor Info:

 

 nothing listed. So, laptop? Some laptops only have an integrated video card, and no descrete Graphics Processor.

Does your laptop have a GPU? 

 

So, as you sort of stayed, the LrC option to use GPU will not work on your rig. If somehow on, turn off.

P.S.

 

Displays: 1) 1920x1080

 

so, not 4K, no value in use GPU option. Could in fact hurt.

 

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Explorer ,
Jun 07, 2021 Jun 07, 2021

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24GB of Ram. Older laptop with older GPU, it is turned off, can't assist Lightroom. Full HD display, not 4k.

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Explorer ,
Jun 07, 2021 Jun 07, 2021

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GPU: Intel(R) HD Graphics 4600 

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LEGEND ,
Jun 07, 2021 Jun 07, 2021

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GPU: Intel(R) HD Graphics 4600 

 

 

So, checking at:

https://www.notebookcheck.net/Intel-HD-Graphics-4600.86106.0.html

You do have a GPU.

BUT, you have turned it off? As not any help in LrC/

That means, the integrated vudeo card is all that is being used to display in LrC.

Even though LrC will not leverage that GPU (apparently) does not mean it is not helpful at all. Dies LrC get even worse if on? (possible)

 

More at:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

And your reason for turning that GPU off, may be right in solution 1.

 

 

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Explorer ,
Jun 07, 2021 Jun 07, 2021

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In LrC I have changed the preferances to not use GPU to help accelerate processing, or whatever the extact wording is, because my GPU is not compatible with the last several versions of LrC.. 

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