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lightroom classic app not opening

New Here ,
Jul 04, 2020 Jul 04, 2020

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hello, 

 

When I click on "Open Lightroom Classic" ( the blue button on the creative cloud), nothing happens. 

It is my first time since the software is now useless for permanent licence. 

 

What can i do  ? 

thank you 

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LEGEND ,
Jul 04, 2020 Jul 04, 2020

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Did LrC crash last time? Have you checked for a Lock file?

 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.htm...

 

be very very careful

 

 

 

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Community Expert ,
Jul 04, 2020 Jul 04, 2020

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LATEST

Please tell us more about your operating system and version, the software and version. Please use EXACT version numbers. "Latest version" does not tell us that you really have the latest version and will no more be true at the next version level.

ABAMBO | Hard- and Software Engineer | Photographer

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