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Lightroom Classic Can't Verify Subscription Status

New Here ,
Dec 12, 2020 Dec 12, 2020

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Hi,

I am trying to launch adobe lightroom. but get error shown in this support document

I have creative cloud installed and at latest version (5.3.1.470), logged in

Lightroom Classic is latest version. I can't tell what version it is but I updated it since I was having this issue.

 

I have Windows 10 and if you're reading this, I am connected to the internet.

Lightroom Classic worked for a long time on this computer without issue

Photoshop (v22.1) launches without issue

There has been no change to any network hardware or software


Please assist

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correct answers 1 Correct answer

New Here , Dec 12, 2020 Dec 12, 2020

Temporarily disabling my DNS sinkhole (Pi-hole) resolved this issue.

I guess you look like an advertisement.

I hope this helps anyone in the same situation. Issue resolved

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New Here ,
Dec 12, 2020 Dec 12, 2020

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Temporarily disabling my DNS sinkhole (Pi-hole) resolved this issue.

I guess you look like an advertisement.

I hope this helps anyone in the same situation. Issue resolved

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New Here ,
Sep 08, 2022 Sep 08, 2022

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Sure enough, it was the Pi-Hole for me, as well.  Odd that the content got flagged, but it may be from the "We'll use your data to improve our product" prompt that comes up on first launch. 

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