Lightroom Classic CC 8.2 Enhance Details on Fuji X-T1 Raw files

[augustinl89391933]

Hi everyone, just installed the new Lightroom 8.2 with the hope that after years and years, my X-Trans raw files (RAF) would see an improvement in Lightroom. All I see is a black screen in the preview window or if I try to generate the DNG file, it's the same black content. So anyone else having this issue with his Fuji X-T1 files ?

Thanks, Augustin .

[augustinl89391933]

It's a i7980X six core at 4GHz with 12Gigs of RAM and that GTX 460 graphics card witch may very well be the problem.

[GoldingD]

Actually more detail and as Lightroom sees it.

Please accomplish the following

In Lightroom Classic CC click on Help, click on System Information, click on Copy. Paste in to reply.

[augustinl89391933]

Lightroom Classic version: 8.2 [ 1204643 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10

Version: 10.0.17763

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 4.0 GHz

Built-in memory: 12279.0 MB

Real memory available to Lightroom: 12279.0 MB

Real memory used by Lightroom: 1786.5 MB (14.5%)

Virtual memory used by Lightroom: 8624.2 MB

GDI objects count: 899

USER objects count: 2617

Process handles count: 3039

Memory cache size: 0.0MB

Internal Camera Raw version: 11.2 [ 134 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2

Camera Raw virtual memory: 1589MB / 6139MB (25%)

Camera Raw real memory: 1623MB / 12279MB (13%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1200

Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 460 (23.21.13.9135)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: C:\Users\Photo\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\Photo\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Facebook

3) Flickr

4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de

Device : e22

Subsystem : 80110b0

Revision : a1

Video Memory : 1989

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Razer Banshee)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: 12.1x4

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: GeForce GTX 460/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 391.35

GPUDeviceEnabled: false

OGLEnabled: true

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[GoldingD]

Thank you, and I see nothing wrong in the System Info.

[Just Shoot Me]

Your Windows version is older than required. Yours 17763 required 1809. Update windows. There was another thread that said they had to download the Windows ISO file and install that. Normal Update did not bring Windows up to the current version.

[augustinl89391933]

No update available and there is no error coming from Lightroom. So...if there is no update...I'll see what I can do about that. Reinstalling is out of the question for now.

[Jim Wilde]

https://forums.adobe.com/people/Just+Shoot+Me  wrote

Your Windows version is older than required. Yours 17763 required 1809. Update windows. There was another thread that said they had to download the Windows ISO file and install that. Normal Update did not bring Windows up to the current version.

10.0.17763 is the correct 1809 version. If it wasn't the Enhanced Details function wouldn't even start, there'd be an information message advising that ED can't work because it requires 1809.

[augustinl89391933]

It's a Enterprise Edition and maybe that is why the long number.

[GoldingD]

https://forums.adobe.com/people/Just+Shoot+Me  wrote

Your Windows version is older than required. Yours 17763 required 1809. Update windows. There was another thread that said they had to download the Windows ISO file and install that. Normal Update did not bring Windows up to the current version.

Actually Windows 10 builds 17063 and 18089 are they not the same version?   1809

[Just Shoot Me]

davidg36166309  wrote

https://forums.adobe.com/people/Just+Shoot+Me   wrote

Your Windows version is older than required. Yours 17763 required 1809. Update windows. There was another thread that said they had to download the Windows ISO file and install that. Normal Update did not bring Windows up to the current version.

Actually Windows 10 builds 17063 and 18089 are they not the same version?   1809

I certainly wouldn't think build 17763 and 1809 are the same. How could they be they are 2 completely different numbers. That would be like saying Mac OS X 10.12 or 10.13 is the same as 10.14 or win 7 is the same as win 10.

[GoldingD]

https://forums.adobe.com/people/Just+Shoot+Me  wrote

davidg36166309   wrote

https://forums.adobe.com/people/Just+Shoot+Me    wrote

Your Windows version is older than required. Yours 17763 required 1809. Update windows. There was another thread that said they had to download the Windows ISO file and install that. Normal Update did not bring Windows up to the current version.

Actually Windows 10 builds 17063 and 18089 are they not the same version?   1809

I certainly wouldn't think build 17763 and 1809 are the same. How could they be they are 2 completely different numbers. That would be like saying Mac OS X 10.12 or 10.13 is the same as 10.14 or win 7 is the same as win 10.

Windows 10 version history - Wikipedia

[augustinl89391933]

Case closed.

[ricky336]

Actually they are! It is Win 10 naming system:

Just look at the About in the windows specification.

17763 is the actual build and the 1809 is the new version. (year 18, month 09 = 1809)

I guess it is MIcrosoft's great idea of using numbers.

[Jim Wilde]

ricky336  wrote

Actually they are! It is Win 10 naming system:

Just look at the About in the windows specification.

17763 is the actual build and the 1809 is the new version. (year 18, month 09 = 1809)

I guess it is MIcrosoft's great idea of using numbers.

Precisely. Adobe does it also....you are running version 8.2, which is build number 1204643.

[augustinl89391933]

when I made this computer (10-12 years ago) graphics cards where not so important for any kind of photo editing

[Jim Wilde]

This is a problem that I've already reported to Adobe, and I suspect that it relates to the capability of the GPU.....I have a relatively older one (Nvidia GTX 680), which may be the issue (though I'm only guessing, not claiming that as a fact).

I doubt very much that the issue is related to the type of Raw files, I've tried various ones with the same black preview every time. I think we need to wait to see how Adobe deal with it, as I suspect there'll be more reports now that the feature has been rolled out.

[augustinl89391933]

I also have an older GTX 460. I agree, the GPU may be the problem

[GoldingD]

GTX 1070 Ti on this end. X-T1, X-T2, and X-T3 Ok.

[80344412]

I have the same problem. All different RAW formats I have are output as black DNGs, as well as in the preview.

[augustinl89391933]

let me guess, old graphics card ?

[80344412]

GeForce GTX 680M

[stefang32799832]

Same issue (RAF + NEF). BUT: I first updated Lightroom Classics CC (without camera raw). The "Enhanced Details"-dng = black. But I could directly open it in PS without problems. Then I updated PS (and camera raw automaticly) and I get ... a black picture in PS!

[marke67230514]

I have the same issue with Canon .CR2 RAW files - preview is pure black and generate DNG is also pure black. Not exactly the sort of enhancement I was expecting Running on Win10 and a machine that copes just find with LR and PS so not a system performance issue. No doubt there will be a bug fix idc.

[ricky336]

From the other comments, it seems to be a graphics card issue. Just maybe it is a bit long in the tooth.

Perhaps Adobe should specify what series of graphic cards it works with ??? They already said the OS must be with WIN 10 version 1809, OS build 17763.xxx or macOS 10.13.

[GoldingD]

For all having issues with the new version, please post a report in the official Adobe feedback forum, where Adobe wants all bug reports posted:

Lightroom Classic CC | Photoshop Family Customer Community .

Adobe product developers read everything there but rarely participate in this forum, which is primarily user-to-user.  Be sure to include the link to any sample file and your System Information from the menu command Help > System Info. (At least down to just past the Plug-ins)

(Simply posting a link to this thread will make it more likely Adobe won't pay attention.)