Lightroom Classic CC 9.2 keeps crashing after start

New Here ,
Apr 03, 2020

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I bought Lightroom Classic and installed the latest version (9.2) several times because it crashes every time I start it after installation. There is no error message, the program simply closes after it has finished loading. I am using a Windows 10 PC with version 1909 and there are no problems with the other Adobe programs. I noticed that the folder does not have the folder icon like the other programs. Thanks for your helpAnmerkung 2020-04-03 153404.png

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Bug, Crash or freeze, Problem or error, Windows

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LEGEND ,
Apr 03, 2020

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Is the Adobe Creative Cloud app installed?

2020-04-03 09_57_28-Greenshot.png

 

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New Here ,
Apr 05, 2020

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Adobe Creative Cloud is installed, also the latest version and everything's working properly

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LEGEND ,
Apr 03, 2020

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If Lightroom was not closed properly, if it crashed, the a lock file will have not been deleated.

 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.htm...

 

 

 

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New Here ,
Apr 05, 2020

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Unfortunately that didn't help either

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LEGEND ,
Apr 05, 2020

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So a few other ideas

 

1. In the Adobe Creative Cloud Desktop App, sign out, sign in

https://photographybay.com/2015/04/21/lightroom-cc-crashing-at-launch-heres-how-to-fix-it/

 

2. And from Adobe, with a second possibility as well:

https://helpx.adobe.com/in/lightroom-classic/kb/lightroom-not-launching-after-splash-screen.html

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Cobra David AUTHOR LATEST
New Here ,
Apr 06, 2020

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Thanks for your help, but that didn't help either. I'm trying to reinstall now

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