Lightroom Classic CC import very slow

Community Beginner ,
Jun 04, 2018

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This didn't used to be the case but for a while now imports into Lightroom Classic CC has been very slow when importing from a card reader.  I'm using a MacBook Pro with 16gig and up to date OS and latest Lightroom Classic CC.  I've tried all the optimize tips that I can find.   I'm using an external Thunderbolt drive for storage and has plenty of storage space.   The internal drive on the MacBook also has plenty of space.   The lightroom catalog resides on the external drive.    The card reader is a USB 3.0 and reading from a CF card downloading RAW files created on a Canon camera.   I have hundreds of photos at a time that I am importing and it takes an incredible amount of time to import them.

Alternately if I copy all the RAW files from the CF card onto the local hard drive and then import them into light room from there it is very fast.   If I use the internal SD card reader slot on the Mac to import from a SD card it is fast. 

I have tried two different USB 3.0 card readers.  As I said copying manually from the CF card on the card reader onto the local hard drive is very fast and importing from the local hard drive into light room is very fast.

Using the card reader to import into light room from the card reader is very slow.   It's not the card reader as a manual copy of the files from the CF card is fast, it is just slow importing into lightroom from the CF card using the card reader. 

This has only been a problem in recent updates.   I would like to take the CF card, inserted in the USB 3.0 card reader and import directly into light room but it is unbelievably slow.  

Any ideas?  

Thanks... Gary

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Adobe Community Professional ,
Jun 04, 2018

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My only suggestion would be to try having your catalog on the internal hard drive rather than the external hard drive.

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garywc AUTHOR
Community Beginner ,
Jun 04, 2018

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I found plenty of others also complaining about it.  Appears to be a bug in light room.    Having the catalog local doesn't seem to make a difference.   Bottom line if I manually copy the files somewhere and then import them from anything but a card reader it is normal speed.   It's making it difficult in event photography with a 1,000+ photos in a day and needing to quick edit and publish quickly. 

So it appears the work around is to manually copy the files to a location and then import to light room.   Not a good workflow and more time consuming than when it once worked (importing from the CF card) without this huge slow down but at least workable at the moment.  Wish it would be fixed, especially given the $$$ I pay each month for the software. 

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New Here ,
Sep 09, 2020

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Thanks even in 2020 it resolve my problem. I had the catalog in external flash drive and it was painfull to add photo to the catalog. 

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Explorer ,
Jul 24, 2018

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Hate to be negative, but I'm going too.  Light Room is slow on importing, Adobe knows this but doesn't list it in it's top known issues.  That only tell me that Adobe doesn't think it's a really big problem and therefore won't allocate the capital to fix this problem.  They still charge me full price of the monthly subscription even though this bug has cost me.  I don't spend as much time using Light Room any more because of the horrendous time it takes to import photos from my camera to the hard drive.  Tonight I started downloading photos from my camera. Since the start, I've showered, fixed and eat my dinner, watched two news programs, and now heading to bed... and still Light Room has not imported all the photos.  You now know why I don't use the program as often.  The download take up most the computing time I have and suck up the whole evening. Kind of like the program...it sucks!

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New Here ,
Aug 09, 2018

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Massive Problem here! The workaround with dragging everything from the card to HD prior to importing does not change anything. After choosing about 10-20 files beachball of death appears.

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Adobe Community Professional ,
Aug 09, 2018

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I am curious about this problem.

I have read about a suggestion and would be interested to know if this suggestion makes a difference for people suffering the "Slow Import"-

In the Import dialog-

1) Do NOT select the Camera or the Camera Card as the Source

ScreenShot078.jpg

Instead try the Import with this difference-

2) Expand the Source down to the sub-folder on the Camera Card and select.

ScreenShot079.jpg

Regards. My System: Lr-Classic 10.1.1, Photoshop 22.2, Lightroom 4.1, Windows-10 Nikon DSLR.

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New Here ,
Nov 17, 2018

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Hello All,

I know we should not have to use the workaround below but it is faster than anything I had tried before.

I have the monthly photography plan. To test the performance of each system, I ran simultaneous imports on my 2 computers of exactly the same photos copied onto 2 individual external drives, one on each computer. The first is a mid 2011 iMac on High Sierra with 16GB RAM and Lightroom 2015 and the second a MacBook Pro 2017 with 16GB RAM and Lightroom Classic CC latest version (8.0 Release). In the time it took the MacBook Pro to import 18 RAW images, the iMac had finished importing 19854 RAW images.

So, I downloaded LR 2015 to the MacBook Pro, supplemental to the Classic and now use that for importing only. Then swap the Catalogue for Classic to the latest from LR 2015, update it and bingo. Total time is now just a bit longer than it should be.

I stress this is a workaround and we should not have to do it. It is merely a suggestion.

Regards to all,

Paul

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Community Beginner ,
Nov 30, 2018

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I've become so frustrated with what's happening with Lightroom CC as it's critical to my workflow for events and even though I use Photo Mechanic for most of the high speed workflow stuff, once I am ready to 'sync' the picks into the Lightroom Catalog for final edits and work, even though it only as to add them from their current location, it takes way too long, like 30 minutes for 300 image files and it doesn't even have to build previews. I may try and see if I can work with your work around.

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Explorer ,
Dec 30, 2018

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It's not only speed that is an issue. During import of a card containing mixed images and video, LR bloats up to about 5GB of memory. This should be a strictly disk-to-disk operation requiring little memory. If LR is reading everything into memory before writing out to the disk, that might explain the poor performance.

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New Here ,
Jan 27, 2019

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I agree it's painfully slow to import a larger - 64 Gig cards, especially with many already imported images. Lightroom looks at all of them, and then only displays the unimported ones. It would be much better if the setting is both to import only new images, and after a given date!!. I often delete images I've imported and these may show up as potential ones to import again. Specifying a date would also fix that problem.

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New Here ,
Jun 23, 2020

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It hhass just taken 15min to download 22 Raw images from an extreme pro sandisk , woy Lightroom is going backward. I am sure there was a reference in wtas new on the latest version claiming "faster" it seem Adobe are happy for us to be guinea pigs, please pass the lettuce

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Community Beginner ,
Jul 16, 2020

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I have totally the same issue. But now it is nearly exactly two years later.

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Adobe Community Professional ,
Jul 16, 2020

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Do you see a performance difference in LrC if you:

- manually copy the files to your hard drive using Windows File Explorer or Mac Finder

- use the hard drive as the source location of the LrC import

 

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Explorer ,
Oct 02, 2020

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FIX THIS ADOBE!

We pay lots of money every month for your applications. I've been having this issue now since I've been using LR (Classic), and you've ignored it. Doesn't anyone there use LRC on a Mac in real-world situations? If you did, you would get as frustrated as we do.

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LEGEND ,
Oct 02, 2020

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Recommend that you post your own discussion, instead of adding to a 2 year old one, that does not appear to have been resolved.

 

When you do, please include your system info as LrC reports it. Include info from first line down to just past plugin info

 

For example:

LrC Sys Info.PNG

 Please note, try to note include images including screenshots via attachments, instead, use the insert photo tool:

Please use the Insert Photo button.png

 

Also include some of your workflow, how are   you importing, how are you treating the SD card, how many photos, RAW, or JPEG, or both, etc.

 

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Explorer ,
Oct 03, 2020

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Thanks for your thoughtful reply. I went through all of that 2-3 years ago when this bug first reared its head. I engaged in a thread when didn't seem to get much attention. The only official response I got was that the problem didn't happen in Windows, so it was a macOS problem. This time I was just piling-on since the problem still exists, and many others are complaining, too.

 

Since my first arduous post, I have upgraded my old Mac Pro to a new iMac Pro. I have new Thunderbolt 3 storage RAID and even a lightning fast Samsung X5 drive for LrC imports and editing. Nothing's changed. If anything, the problem has gotten worse. How much time am I supposed to spend complaining before Adobe fixes the bug?

 

I went on my tirade, and now others have done the same. The bug persists. Is one more tirade going to make any difference? As you know, the full documentation takes some real time. When Adobe ignores you, you feel kind of foolish. That's how I feel about Adobe. They really only care about Windows clients, so I never recommend them to anyone.

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Explorer ,
Oct 03, 2020

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BTW, my signature is old. In my account preferences, it says that I have no signature, so I don't know how to update or remove it.

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LEGEND ,
Oct 04, 2020

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Upper right corner, click on your avatar, or whatever we call that. Select Account Settings, scroll down towards bottom, edit signature.

 

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