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Lightroom Classic CC slideshow blank

Community Beginner ,
Sep 03, 2018 Sep 03, 2018

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In LR classic CC on a MacBook Pro, I set up a slideshow per the instructions on the website

I click "preview" and I may get one of the frames to show on the screen (it does note "showing 1/11 frames")

I click "play" and the screen is black.

I turned off all overlays in case I was getting black on top of all.

Same result

If I export to video, the slideshow  exports, I can view it in a video viewer, and it is fine, so the data seems to be there, I just cannot display it either in preview or play

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correct answers 1 Correct answer

Sep 03, 2018 Sep 03, 2018

Hi philshaffer,

Sorry that the slideshow is coming out blank when you preview or play it in Lightroom Classic CC. Which version of Lightroom Classic CC are you using?

Could you please uncheck "use graphics processor" under the Preferences> Performance menu in Lightroom and let us know if you're able to preview/play the slideshow?

Thanks,

Akash

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Sep 03, 2018 Sep 03, 2018

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Hi philshaffer,

Sorry that the slideshow is coming out blank when you preview or play it in Lightroom Classic CC. Which version of Lightroom Classic CC are you using?

Could you please uncheck "use graphics processor" under the Preferences> Performance menu in Lightroom and let us know if you're able to preview/play the slideshow?

Thanks,

Akash

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Community Beginner ,
Sep 03, 2018 Sep 03, 2018

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Forgot the version information

It is LR Classic CC version 7.4

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Community Beginner ,
Sep 03, 2018 Sep 03, 2018

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you probably have seen the reply. Thanks

version is LR classic CC 7.4

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Community Beginner ,
Sep 03, 2018 Sep 03, 2018

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this might help you. The graphics card is Intel Iris Graphics 6100

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Community Expert ,
Sep 03, 2018 Sep 03, 2018

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Just a link FYI- Re: Graphics

Adobe Lightroom GPU Troubleshooting and FAQ

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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Community Beginner ,
Sep 03, 2018 Sep 03, 2018

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That works...

No idea why, but obviously you have an idea

Thanks

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New Here ,
Nov 27, 2020 Nov 27, 2020

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LATEST

This did not work. 

Ganner Millichip

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