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Lightroom Classic CC weird behaviour when google chrome is running at the same time

New Here ,
Dec 25, 2018

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Hi,

I am using lightroom under Windows for more than 8 years now and now I am running Lightroom Classic CC release 8.1 under Windows 10

I have a catalog of  more than 100.000 photos with a mix of jpegs and RAWs, and I do a lot of metadata editing, picture editing and recently book editing

I have always observed lightroom slowdowns, and finally freezing when I do a lot of metadata editing, I have already posted here less than one year ago questions with error messages from Windows event logs when lightroom freezes but I can't find them any more

what I have observed recently is that lightroom instabilities occur when google chrome is running at the same time, so I am obliged to stop google chrome every time I run Lightroom which is anoying, but when instabilities occur, I do not have error messages in the Windows event log

when I run Google Chrome, I always have tabs opened with gmail, google calendar, google contacts, google keep, google drive, and google speadsheet

does any one have noticed this kind of behaviour ?

thanks for your replies

Jean-François

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Lightroom Classic CC weird behaviour when google chrome is running at the same time

New Here ,
Dec 25, 2018

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Hi,

I am using lightroom under Windows for more than 8 years now and now I am running Lightroom Classic CC release 8.1 under Windows 10

I have a catalog of  more than 100.000 photos with a mix of jpegs and RAWs, and I do a lot of metadata editing, picture editing and recently book editing

I have always observed lightroom slowdowns, and finally freezing when I do a lot of metadata editing, I have already posted here less than one year ago questions with error messages from Windows event logs when lightroom freezes but I can't find them any more

what I have observed recently is that lightroom instabilities occur when google chrome is running at the same time, so I am obliged to stop google chrome every time I run Lightroom which is anoying, but when instabilities occur, I do not have error messages in the Windows event log

when I run Google Chrome, I always have tabs opened with gmail, google calendar, google contacts, google keep, google drive, and google speadsheet

does any one have noticed this kind of behaviour ?

thanks for your replies

Jean-François

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Dec 25, 2018 0
LEGEND ,
Dec 25, 2018

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Are you using the google drive as a cloud storage service for your images?

not familiar with the product, does it involve a plug-in?

is your google chrome software up to date? Is any plug-in up to dated? Any error messages in plug-in manager?

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Dec 25, 2018 0
New Here ,
Dec 26, 2018

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Hi David,

thank you for your answer

no I am not using google drive as a cloud storage service for my images in lightroom

I have no plugin in lightroom

I have 3 plugins in google chrome : pocket, add to google bookmark, Vuejs devtools

best regards

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Dec 26, 2018 0
New Here ,
Dec 26, 2018

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yes my google chrome software is up to date

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Dec 26, 2018 0
LEGEND ,
Dec 26, 2018

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And how did my answers become the correct answer?

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Dec 26, 2018 0
New Here ,
Dec 27, 2018

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sorry, I misunderstood the meaning at first

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New Here ,
Dec 30, 2018

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again my lightroom software hangs see message in windows event viewer and Report.wer file content :

Nom du journal :Application

Source :       Windows Error Reporting

Date :         30/12/2018 11:00:33

ID de l’événement :1001

Catégorie de la tâche :Aucun

Niveau :       Information

Mots clés :    Classique

Utilisateur :  N/A

Ordinateur :   JFWORK3

Description :

Détecteur d'erreurs 2016573171338987588, type 5

Nom d’événement : AppHangB1

Réponse : Non disponible

ID de CAB : 0

Signature du problème :

P1 : Lightroom.exe

P2 : 8.1.0.10

P3 : 5bff8d30

P4 : d8f5

P5 : 134217728

P6 :

P7 :

P8 :

P9 :

P10 :

Fichiers joints :

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D1E.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DAB.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DAA.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DBB.tmp.txt

\\?\C:\Users\jf\AppData\Local\Temp\WER3984.tmp.appcompat.txt

Ces fichiers sont peut-être disponibles ici :

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Lightroom.exe_d326d8172215c37d3be62b533d5c7c272dc278c_0a9881a8_3e504161

Symbole d’analyse :

Nouvelle recherche de la solution : 0

ID de rapport : 47acb5ca-b57a-4cb7-b07e-ec4d110e851e

Statut du rapport : 268435456

Récipient avec hachage : aa75f79a2e5a82266bfc4e9d753e4844

GUID CAB :0

XML de l’événement :

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2018-12-30T10:00:33.967415100Z" />

    <EventRecordID>396325</EventRecordID>

    <Channel>Application</Channel>

    <Computer>JFWORK3</Computer>

    <Security />

  </System>

  <EventData>

    <Data>2016573171338987588</Data>

    <Data>5</Data>

    <Data>AppHangB1</Data>

    <Data>Non disponible</Data>

    <Data>0</Data>

    <Data>Lightroom.exe</Data>

    <Data>8.1.0.10</Data>

    <Data>5bff8d30</Data>

    <Data>d8f5</Data>

    <Data>134217728</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D1E.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DAB.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DAA.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DBB.tmp.txt

\\?\C:\Users\jf\AppData\Local\Temp\WER3984.tmp.appcompat.txt</Data>

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Lightroom.exe_d326d8172215c37d3be62b533d5c7c272dc278c_0a9881a8_3e504161</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>47acb5ca-b57a-4cb7-b07e-ec4d110e851e</Data>

    <Data>268435456</Data>

    <Data>aa75f79a2e5a82266bfc4e9d753e4844</Data>

    <Data>0</Data>

  </EventData>

</Event>

Nom du journal :Application

Source :       Application Hang

Date :         30/12/2018 11:00:35

ID de l’événement :1002

Catégorie de la tâche :(101)

Niveau :       Erreur

Mots clés :    Classique

Utilisateur :  N/A

Ordinateur :   JFWORK3

Description :

Le programme Lightroom.exe version 8.1.0.10 a cessé d'interagir avec Windows et a été fermé. Pour voir si plus d'informations sur le problème sont disponibles, vérifiez l'historique des problèmes dans le Panneau de configuration Sécurité et maintenance.

ID de processus : 3c34

Heure de début : 01d4a02189339352

Heure d'arrêt : 195

Chemin d'accès à l'application : C:\Program Files\Adobe\Adobe Lightroom Classic CC\Lightroom.exe

ID de rapport : 47acb5ca-b57a-4cb7-b07e-ec4d110e851e

Nom complet du package défectueux :

ID de l'application relative à un package défectueux :

Type de blocage : Unknown

XML de l’événement :

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Hang" />

    <EventID Qualifiers="0">1002</EventID>

    <Level>2</Level>

    <Task>101</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2018-12-30T10:00:35.786041600Z" />

    <EventRecordID>396326</EventRecordID>

    <Channel>Application</Channel>

    <Computer>JFWORK3</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Lightroom.exe</Data>

    <Data>8.1.0.10</Data>

    <Data>3c34</Data>

    <Data>01d4a02189339352</Data>

    <Data>195</Data>

    <Data>C:\Program Files\Adobe\Adobe Lightroom Classic CC\Lightroom.exe</Data>

    <Data>47acb5ca-b57a-4cb7-b07e-ec4d110e851e</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>Unknown</Data>

    <Binary>55006E006B006E006F0077006E0000000000</Binary>

  </EventData>

</Event>

Report.wer content :

Version=1

EventType=AppHangB1

EventTime=131906376286904774

ReportType=3

Consent=1

UploadTime=131906376319964566

ReportStatus=268435456

ReportIdentifier=61c58755-7c6d-4379-8f8b-7444e80dcf79

IntegratorReportIdentifier=47acb5ca-b57a-4cb7-b07e-ec4d110e851e

Wow64Host=34404

NsAppName=Lightroom.exe

OriginalFilename=Lightroom.exe

AppSessionGuid=00003c34-0002-0007-5293-338921a0d401

TargetAppId=W:0006cd7de6fb53cbebfef06040cc817fc2d100000904!00005a98a96e65be7d34a480973cb089367dd66dcee5!Lightroom.exe

TargetAppVer=2018//11//29:06:54:40!122675b!Lightroom.exe

BootId=4294967295

TargetAsId=18584

UserImpactVector=269484304

IsFatal=1

EtwNonCollectReason=1

Response.BucketId=aa75f79a2e5a82266bfc4e9d753e4844

Response.BucketTable=5

Response.LegacyBucketId=2016573171338987588

Response.type=4

Sig[0].Name=Nom de l’application

Sig[0].Value=Lightroom.exe

Sig[1].Name=Version de l’application

Sig[1].Value=8.1.0.10

Sig[2].Name=Horodatage de l’application

Sig[2].Value=5bff8d30

Sig[3].Name=Signature de blocage

Sig[3].Value=d8f5

Sig[4].Name=Type de blocage

Sig[4].Value=134217728

DynamicSig[1].Name=Version du système

DynamicSig[1].Value=10.0.17763.2.0.0.256.4

DynamicSig[2].Name=Identificateur de paramètres régionaux

DynamicSig[2].Value=1036

DynamicSig[22].Name=Signature de blocage supplém. 1

DynamicSig[22].Value=d8f5e93c11049170bea9f0e895a4cd5e

DynamicSig[23].Name=Signature de blocage supplém. 2

DynamicSig[23].Value=389f

DynamicSig[24].Name=Signature de blocage supplém. 3

DynamicSig[24].Value=389f4fca8abcb26abf019d73547fa154

DynamicSig[25].Name=Signature de blocage supplém. 4

DynamicSig[25].Value=d8f5

DynamicSig[26].Name=Signature de blocage supplém. 5

DynamicSig[26].Value=d8f5e93c11049170bea9f0e895a4cd5e

DynamicSig[27].Name=Signature de blocage supplém. 6

DynamicSig[27].Value=389f

DynamicSig[28].Name=Signature de blocage supplém. 7

DynamicSig[28].Value=389f4fca8abcb26abf019d73547fa154

UI[3]=Adobe Photoshop Lightroom Classic ne répond pas

UI[4]=Si vous fermez le programme, vous risquez de perdre des informations.

UI[5]=Fermer le programme

UI[6]=Fermer le programme

UI[7]=Fermer le programme

LoadedModule[0]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\Lightroom.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL

LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\System32\CRYPT32.dll

LoadedModule[5]=C:\WINDOWS\System32\ucrtbase.dll

LoadedModule[6]=C:\WINDOWS\System32\MSASN1.dll

LoadedModule[7]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\Headlights.dll

LoadedModule[8]=C:\WINDOWS\SYSTEM32\WINHTTP.dll

LoadedModule[9]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\CRClient.dll

LoadedModule[10]=C:\WINDOWS\System32\sechost.dll

LoadedModule[11]=C:\WINDOWS\System32\USER32.dll

LoadedModule[12]=C:\WINDOWS\System32\RPCRT4.dll

LoadedModule[13]=C:\WINDOWS\System32\win32u.dll

LoadedModule[14]=C:\WINDOWS\System32\GDI32.dll

LoadedModule[15]=C:\WINDOWS\System32\gdi32full.dll

LoadedModule[16]=C:\WINDOWS\System32\ADVAPI32.dll

LoadedModule[17]=C:\WINDOWS\System32\msvcp_win.dll

LoadedModule[18]=C:\WINDOWS\System32\msvcrt.dll

LoadedModule[19]=C:\WINDOWS\System32\SHELL32.dll

LoadedModule[20]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\ahclient.dll

LoadedModule[21]=C:\WINDOWS\System32\ole32.dll

LoadedModule[22]=C:\WINDOWS\System32\cfgmgr32.dll

LoadedModule[23]=C:\WINDOWS\System32\combase.dll

LoadedModule[24]=C:\WINDOWS\System32\shcore.dll

LoadedModule[25]=C:\WINDOWS\System32\SHLWAPI.dll

LoadedModule[26]=C:\WINDOWS\System32\bcryptPrimitives.dll

LoadedModule[27]=C:\WINDOWS\System32\windows.storage.dll

LoadedModule[28]=C:\WINDOWS\System32\OLEAUT32.dll

LoadedModule[29]=C:\WINDOWS\System32\profapi.dll

LoadedModule[30]=C:\WINDOWS\System32\powrprof.dll

LoadedModule[31]=C:\WINDOWS\System32\kernel.appcore.dll

LoadedModule[32]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\ui.dll

LoadedModule[33]=C:\WINDOWS\System32\cryptsp.dll

LoadedModule[34]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\substrate.dll

LoadedModule[35]=C:\WINDOWS\System32\bcrypt.dll

LoadedModule[36]=C:\WINDOWS\System32\COMDLG32.dll

LoadedModule[37]=C:\WINDOWS\System32\WS2_32.dll

LoadedModule[38]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\AgKernel.dll

LoadedModule[39]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\mfc140u.dll

LoadedModule[40]=C:\WINDOWS\System32\IMM32.dll

LoadedModule[41]=C:\WINDOWS\SYSTEM32\dbghelp.dll

LoadedModule[42]=C:\WINDOWS\SYSTEM32\WININET.dll

LoadedModule[43]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\VCRUNTIME140.dll

LoadedModule[44]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\MSVCP140.dll

LoadedModule[45]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17763.195_none_05b436ac07203599\COMCTL32.dll

LoadedModule[46]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

LoadedModule[47]=C:\WINDOWS\SYSTEM32\DWrite.dll

LoadedModule[48]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17763.195_none_369f299161b2af67\gdiplus.dll

LoadedModule[49]=C:\WINDOWS\SYSTEM32\d2d1.dll

LoadedModule[50]=C:\WINDOWS\SYSTEM32\AUTHZ.dll

LoadedModule[51]=C:\WINDOWS\SYSTEM32\Secur32.dll

LoadedModule[52]=C:\WINDOWS\SYSTEM32\VERSION.dll

LoadedModule[53]=C:\WINDOWS\SYSTEM32\pdh.dll

LoadedModule[54]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\wichitafoundation.dll

LoadedModule[55]=C:\WINDOWS\SYSTEM32\urlmon.dll

LoadedModule[56]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\libcef.dll

LoadedModule[57]=C:\WINDOWS\SYSTEM32\UxTheme.dll

LoadedModule[58]=C:\WINDOWS\System32\PSAPI.DLL

LoadedModule[59]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\icuuc58.dll

LoadedModule[60]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\icuin58.dll

LoadedModule[61]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\LIBEAY32.dll

LoadedModule[62]=C:\WINDOWS\SYSTEM32\iertutil.dll

LoadedModule[63]=C:\WINDOWS\SYSTEM32\USP10.dll

LoadedModule[64]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL

LoadedModule[65]=C:\WINDOWS\SYSTEM32\USERENV.dll

LoadedModule[66]=C:\WINDOWS\System32\NSI.dll

LoadedModule[67]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV

LoadedModule[68]=C:\WINDOWS\SYSTEM32\OLEACC.dll

LoadedModule[69]=C:\WINDOWS\SYSTEM32\WINMM.dll

LoadedModule[70]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll

LoadedModule[71]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL

LoadedModule[72]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\MSVCR120.dll

LoadedModule[73]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\icudt58.dll

LoadedModule[74]=C:\WINDOWS\SYSTEM32\PROPSYS.dll

LoadedModule[75]=C:\WINDOWS\SYSTEM32\winmmbase.dll

LoadedModule[76]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

LoadedModule[77]=C:\WINDOWS\SYSTEM32\dnssd.dll

LoadedModule[78]=C:\WINDOWS\SYSTEM32\dwmapi.dll

LoadedModule[79]=C:\WINDOWS\System32\clbcatq.dll

LoadedModule[80]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll

LoadedModule[81]=C:\WINDOWS\System32\MSCTF.dll

LoadedModule[82]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\WFCore.dll

LoadedModule[83]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\WFSQLite.dll

LoadedModule[84]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\WFWeb.dll

LoadedModule[85]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\WFOzClient.dll

LoadedModule[86]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\LightroomModels.dll

LoadedModule[87]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\xml_toolkit.dll

LoadedModule[88]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\CameraRaw.dll

LoadedModule[89]=C:\WINDOWS\SYSTEM32\mscms.dll

LoadedModule[90]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\tbb.dll

LoadedModule[91]=C:\WINDOWS\SYSTEM32\OPENGL32.dll

LoadedModule[92]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\libmmd.dll

LoadedModule[93]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\tbbmalloc.dll

LoadedModule[94]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\CONCRT140.dll

LoadedModule[95]=C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll

LoadedModule[96]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\svml_dispmd.dll

LoadedModule[97]=C:\WINDOWS\SYSTEM32\GLU32.dll

LoadedModule[98]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll

LoadedModule[99]=C:\WINDOWS\SYSTEM32\icm32.dll

LoadedModule[100]=C:\WINDOWS\SYSTEM32\d3d12.dll

LoadedModule[101]=C:\WINDOWS\SYSTEM32\dxgi.dll

LoadedModule[102]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll

LoadedModule[103]=C:\WINDOWS\System32\WINTRUST.DLL

LoadedModule[104]=C:\WINDOWS\System32\imagehlp.dll

LoadedModule[105]=C:\WINDOWS\system32\rsaenh.dll

LoadedModule[106]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvwgf2umx.dll

LoadedModule[107]=C:\WINDOWS\system32\nvspcap64.dll

LoadedModule[108]=C:\WINDOWS\SYSTEM32\ntmarta.dll

LoadedModule[109]=C:\WINDOWS\SYSTEM32\D3DSCache.dll

LoadedModule[110]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll

LoadedModule[111]=C:\WINDOWS\SYSTEM32\RMCLIENT.dll

LoadedModule[112]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\video_toolkit.dll

LoadedModule[113]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL

LoadedModule[114]=C:\WINDOWS\SYSTEM32\webio.dll

LoadedModule[115]=C:\WINDOWS\system32\mswsock.dll

LoadedModule[116]=C:\WINDOWS\SYSTEM32\WINNSI.DLL

LoadedModule[117]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\AdobePIP.dll

LoadedModule[118]=C:\WINDOWS\SYSTEM32\DNSAPI.dll

LoadedModule[119]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\LogSession.dll

LoadedModule[120]=C:\Windows\System32\rasadhlp.dll

LoadedModule[121]=C:\WINDOWS\SYSTEM32\CLDAPI.dll

LoadedModule[122]=C:\WINDOWS\SYSTEM32\FLTLIB.DLL

LoadedModule[123]=C:\WINDOWS\System32\coml2.dll

LoadedModule[124]=C:\WINDOWS\System32\fwpuclnt.dll

LoadedModule[125]=C:\WINDOWS\SYSTEM32\LINKINFO.dll

LoadedModule[126]=C:\WINDOWS\SYSTEM32\ntshrui.dll

LoadedModule[127]=C:\WINDOWS\SYSTEM32\srvcli.dll

LoadedModule[128]=C:\WINDOWS\SYSTEM32\cscapi.dll

LoadedModule[129]=C:\WINDOWS\system32\schannel.DLL

LoadedModule[130]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\catalog_converters.dll

LoadedModule[131]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll

LoadedModule[132]=C:\WINDOWS\SYSTEM32\ncrypt.dll

LoadedModule[133]=C:\WINDOWS\SYSTEM32\NTASN1.dll

LoadedModule[134]=C:\WINDOWS\system32\ncryptsslp.dll

LoadedModule[135]=C:\WINDOWS\SYSTEM32\DPAPI.DLL

LoadedModule[136]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\Import.lrmodule

LoadedModule[137]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\EDSDK.dll

LoadedModule[138]=C:\WINDOWS\System32\SETUPAPI.dll

LoadedModule[139]=C:\WINDOWS\system32\dataexchange.dll

LoadedModule[140]=C:\WINDOWS\system32\dcomp.dll

LoadedModule[141]=C:\WINDOWS\system32\d3d11.dll

LoadedModule[142]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\bridgetalk.dll

LoadedModule[143]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll

LoadedModule[144]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll

LoadedModule[145]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll

LoadedModule[146]=C:\WINDOWS\SYSTEM32\wintypes.dll

LoadedModule[147]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\MediaCoreIF.DLL

LoadedModule[148]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\boost_system.dll

LoadedModule[149]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\boost_date_time.dll

LoadedModule[150]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\boost_threads.dll

LoadedModule[151]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dvacore.dll

LoadedModule[152]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dvamediatypes.dll

LoadedModule[153]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dvatransport.dll

LoadedModule[154]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dynamiclink.dll

LoadedModule[155]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dvaaudiodevice.dll

LoadedModule[156]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dvamarshal.dll

LoadedModule[157]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dvaplayer.dll

LoadedModule[158]=C:\WINDOWS\SYSTEM32\AVRT.dll

LoadedModule[159]=C:\WINDOWS\SYSTEM32\MPR.dll

LoadedModule[160]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dvaunittesting.dll

LoadedModule[161]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\dvascripting.dll

LoadedModule[162]=C:\Program Files\Adobe\Adobe Lightroom Classic CC\boost_filesystem.dll

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Dec 30, 2018 0
New Here ,
Dec 31, 2018

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Hi again,

every time I do a lot of metadata editing lightroom ends by slow down and finishes by hanging for a more and more long time and finally indefinitly

here I was doing face metadata editing using the "o" shortcut and naming groups of faces

see below lightroom catalog process not responding

lightroom hangs.PNG

I have an up to date Windows 10 1809 release , 16 GB of ram, a GeForce GTX970 graphic card, a lot of free disk space

Yes I auto save metadata in xmp sidecar files and Jpegs files

again I am using the latest revision 8.1 of lightroom

again, this is not new, I already had a thread of discussion with adobe support about this issue arround one year ago, but for me it has never been resolved

again, this is very anoying

I am alone having this issue ?

every time it happens, when the slow down become too long either I close the program before it definitively hangs or when it definitively hangs, I have to kill the lightroom process

When will adobe take care of this issue ?

anyway thank you if I may get your attention on this issue

you can even tell me what I can do to help you progress on it

best regards

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Dec 31, 2018 0
New Here ,
Dec 31, 2018

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I forgot to say it happens even when google chrome is closed

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Dec 31, 2018 0
New Here ,
Dec 31, 2018

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I realized that I was doing my face editing on a filtered collection, which effectively make the issue happen much more rapidly than if I do not use a filtered collection

if it can help.

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Dec 31, 2018 0
New Here ,
Aug 04, 2020

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For quite a while, perhaps since December 2019, Lightroom Classic has been freezing during startup. The screen text and images eventually grey out, and I get a message asking if I want to either wait or exit. If I open my Chrome browser, it fixes the problem and everthing is normal until the next time I start Lightroom.

Windows 10 desktop, 32 GB Ram, SSD boot disk, NVIDIA GeForce 1070 graphics

Any hints on fixing this would be appreciated. 

Thanks,

Mark F.

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Aug 04, 2020 0
JimHess LATEST
Adobe Community Professional ,
Aug 04, 2020

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My suspicions are that it probably has nothing to do with Chrome. I would suggest that you check to see if there is an updated driver for your graphics card. If there is then I would suggest installing that updated driver. If that doesn't solve the problem then try disabling GPU acceleration in Lightroom and see if that has any effect.

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Aug 04, 2020 0