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Lightroom Classic crashes when working with collections

New Here ,
Apr 23, 2020

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Hello all, on my iMac i am using MacOS Catalina 10.15 and Lightroom Classic latest version.As i am working with collections, suddenly lightroom freezes then a white pop-up window appears making Lightroom totally irresponsive. I have disabled GPU acceleration as many other cases with the same issue existed ,disabled all add-ins/plugins and did a back and forth with all Lightroom classic editions available ( keeping the same catalogue format), yet the problem remains. I am forced to go to the latest backup of my catalogue almost everyday. I also have a macbook pro 2018 and facing the same issue as well ( same OS , same Lightroom version ) 
I have submitted the crash report to Adobe automatically with no luck. Any ideas??

thank you in advance!

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Crash or freeze, Problem or error

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Lightroom Classic crashes when working with collections

New Here ,
Apr 23, 2020

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Hello all, on my iMac i am using MacOS Catalina 10.15 and Lightroom Classic latest version.As i am working with collections, suddenly lightroom freezes then a white pop-up window appears making Lightroom totally irresponsive. I have disabled GPU acceleration as many other cases with the same issue existed ,disabled all add-ins/plugins and did a back and forth with all Lightroom classic editions available ( keeping the same catalogue format), yet the problem remains. I am forced to go to the latest backup of my catalogue almost everyday. I also have a macbook pro 2018 and facing the same issue as well ( same OS , same Lightroom version ) 
I have submitted the crash report to Adobe automatically with no luck. Any ideas??

thank you in advance!

TOPICS
Crash or freeze, Problem or error

Views

82

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 23, 2020 0
dj_paige LATEST
LEGEND ,
Apr 23, 2020

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Why do you have to go to a backup after this freeze happens?

 

Why can't you just restart Lightroom with the same catalog? What happens?

 

What specific action in Lightroom causes this freeze?

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Apr 23, 2020 0