Hello and I hope someone can fix this bug. I have been using LRC for a long time and after the update every time that I try to import a photo from my SD card it crashes. When the SD card is not insterted it works slowly but does not crash. It is not an SD card reader slot problem because I have tried it with other applications and even with documents to open pictures and it works. Also, it is not a gpu problem because I am currently using it to play games and it is working like always. I also reinstalled it 2 times. I decided to download Lightroom Desktop mobile and it wokred. I was able transfer my Raw pics for editing from my SD card. I obviously do not want to stick with this version because Classic is overall much better. SO PLEASE, COULD YOU GUYS FIX IT? LOL. Thank you in advance and hopefully this problem can be resolved! PEACE.
Please try to reset the Lightroom preferences.
If this doesn't help please give us more informations including the following :
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem and/or error messages
Computer hardware, such as CPU; GPU; the amount of RAM; etc
To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.
- Adobe Lightroom Classic 10.2
- Windows 10
- When I insert my SD Card after starting the system up and try to import "Adobe Lightroom is NOT RESPONDING" pops up.
- When the Problem occurred I was just starting Lightroom like I always do to edit my photos.
- CPU I7
- GPU GTX 1660 ti
- 16 Gigs of RAM
Has you reset the preferences?
Just reset preferences and the problem is still there.
Try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.
Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.
Is your system up-to-date? Do you have installed all patches and updates,including drivers?
Everything is up to date