Lightroom Classic Crop Tool Bug

[waynem10146058]

"Upgraded" to Lightroom Classic. Now when I click on the crop tool the previously edited photo flickers and is then replaced by the current photo.

I spent over an hour between waiting for Customer Support chat and then debugging.

His solution was to turn off the GPU. This is a bug that Adobe introduced between version 17 and 18.

Got testy when I insisted on a bug report.

[KanikaS]

Moving to Lightroom Classic CC — The desktop-focused app​

[johnrellis]

Please add your details and constructive opinion to this bug report in the official Adobe feedback forum: Lightroom Classic 7.3: Crop tool showing last image (GPU on) | Photoshop Family Customer Community . Be sure to click Me Too in the upper-right corner. This will make it a little more likely Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

[AviMathur]

Hello waynem10146058   ,

Thanks, for sharing this. I would like to tell you that we are aware of this issue and are working on a fix. Please be patient and thank you again for you enthusiasm on reporting this.

Looking forward for more feedback from you.

Thanks,

Akshay

[CCS18]

Thank you...about to roll back because it's driving me nuts.  That and the pre-set thing, which is even worse for me because I name my key presets with a ~ to start it, and that now makes the preset disappear! Ugh....

[NYNC]

Bug fix update 7.3.1 didn't eliminate this issue. When will Adobe fix this new bug they introduced? It's not fatal, but it's a big distraction. Thanks

[johnrellis]

When will Adobe fix this new bug they introduced?

Only Adobe knows, and they rarely say ahead of time. Be sure to add your opinion and Me Too vote to the bug report linked earlier in this thread -- that will make it a little more likely they'll prioritize a bug fix, and you'll be notified when the bug's status changes. Adobe product developers read everything posted in that other forum with the bug report but rarely participate here.

[Dryfly3]

The crop tool doesn't work at all but the pull down tool shows the crop matrix on the photo but can't crop.  This is a serious problem.  I can't edit my photos right now.

[ellyrussell]

I'm experiencing this too, very frustrating when you use this tool a lot for small tweaks and it slows down your workflow. I hope they fix this soon.

[99jon]

This annoying bug has been fixed in LR Classic V7.4