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Lightroom Classic desktop continually crashing after Mac OS update

New Here ,
Mar 27, 2020 Mar 27, 2020

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I updated my mac OS and since then Lightroom won't stay open for longer than 5 seconds before crashing. Photoshop works fine. Please help!

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Adobe Employee ,
Mar 27, 2020 Mar 27, 2020

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Hi there,

 

We are sorry about the experience due to Lightroom Classic crashing. Would you mind sharing the version of Lightroom Classic you are using along with the macOS version to you have updated your system to?

 

You can try to reset the preferences of Lightroom using the steps mentioned here: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

Regards,

Nikunj

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LEGEND ,
Mar 27, 2020 Mar 27, 2020

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1. Please post your System Information as Lightroom Classic reports it.

 

In Lightroom Classic, click on Help, click on System Info, click on Copy. Paste into a reply. Include info from first line down to just past plugin info.

 

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LEGEND ,
Mar 27, 2020 Mar 27, 2020

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2. In Lightroom Classic, in the Preferences, in the Performance tab, do you have use GPU enabled? 

 

If so, please include a screenshot of that Preference setting.

 

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