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I order Lightroom Classic with the following error. As you move from the library to the development, the application shuts down. There is no error message. The film has all the images, but not it the content area. What is causing the fault?
Regards Hannu5E09
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Moving thread to the Lightroom Classic forum from Using the Community
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Please provide the following basic information:
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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.
Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.
https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html
If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.
Another step is to try to reset the Lightroom preferences.
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
If this doesn't help we need more informations about your environment as dj_paige already wrote..
To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.
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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.
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Please provide the following basic information:
Also, many of us will not download attachments. Include the screen captures in your reply by clicking on the "Insert Photos" button.
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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.
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And, as stated, most members absolutely refuse to open attachments. It is a trust issue, please use the insert photo button instead
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Based on your Sys Info, a very old GPU not connected to 4K
The option to use Graphics Processor is of no use and it could cause problems. Turn it off
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Now I turned it off.
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I just tried and the fault did not settle. Still closes the application.
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I removed the apps from the machine, but that didn't help either.
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Ok, new workaround. Previously for MACOS, but I see one Windows OS user did the following to fix buggy LrC v10.1 problem
Try rolling back to LrC v10.0
https://www.lightroomqueen.com/roll-back-update-previous-classic/
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That's what I did on my system, I have a 2015 iMac 27” 5K GPU does not provide any benefit.
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Thanks GoldingD! Now it works and not turn them off. So the older version helped.