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Lightroom Classic Export

Explorer ,
Jun 30, 2021 Jun 30, 2021

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When I am in the Export Dialog box. When I navigate, the menu's do not glide smoothly anymore. I have turned off graphic card acceleration, to see if that was it. Nope, still the same. Is this a bug that needs fixing? 

 

Any help will be great. I''ve attached a video to show you what I mean. Does this happen to anyone else?

 

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

 

 

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Enthusiast ,
Jun 30, 2021 Jun 30, 2021

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First, I take it you are on LrC 10.3 and up to date on your OS and driver updates.

 

I couldn't tell from the movie but do you have an plug-ins that appear in Export? If so, try disabling those to see if that help.

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LEGEND ,
Jun 30, 2021 Jun 30, 2021

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

GoldingD_0-1625088019279.jpeg

 

GoldingD_1-1625088019280.png

 

GoldingD_2-1625088019280.png

 

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Explorer ,
Jun 30, 2021 Jun 30, 2021

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Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19043
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.0GHz
SqLite Version: 3.34.0
Built-in memory: 16328.1 MB
Real memory available to Lightroom: 16328.1 MB
Real memory used by Lightroom: 2236.3 MB (13.6%)
Virtual memory used by Lightroom: 5433.8 MB
GDI objects count: 762
USER objects count: 2080
Process handles count: 1819
Memory cache size: 56.1MB
Internal Camera Raw version: 13.3 [ 807 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 755MB / 8164MB (9%)
Camera Raw real memory: 738MB / 16328MB (4%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1660 SUPER (30.0.14.7111)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: E:\Lightroom\Lightroom Catalog-2-v10.lrcat
Settings Folder: C:\Users\chris\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 21c4
Subsystem : 40131458
Revision : a1
Video Memory : 5991
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Realtek Digital Output(Optical) (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x24
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce GTX 1660 SUPER/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 471.11
GPUDeviceEnabled: false
OGLEnabled: true
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Explorer ,
Jun 30, 2021 Jun 30, 2021

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Enthusiast ,
Jun 30, 2021 Jun 30, 2021

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Your Info.txt seems to be incomplete and is missing information.

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Explorer ,
Jun 30, 2021 Jun 30, 2021

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I did delete from plugins downward as requested, I'll post the full text for you, included in this reply.

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LEGEND ,
Jun 30, 2021 Jun 30, 2021

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Actually, wanted the plug-in as well  (and including). But very few plugins misbehave this way. Most known a problematic is LogiOptions. 

 

followup:

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

Nope, no issues with those plug-ins.

 

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LEGEND ,
Jun 30, 2021 Jun 30, 2021

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And this  only occurs in the export dialog?Not in Develop module?

 

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LEGEND ,
Jun 30, 2021 Jun 30, 2021

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One additional oddity, should not their be some blue in that dialog screen? For example, the boxes checked, should they not be blue?

 

Something odd going on with GPU?

 

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Explorer ,
Jun 30, 2021 Jun 30, 2021

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1. And this  only occurs in the export dialog?Not in Develop module?

 

This is not part of the Develop module, only when I right click, then select Export. 

 

2. One additional oddity, should not their be some blue in that dialog screen? For example, the boxes checked, should they not be blue?

 

I've never had blue in this screen. Maybe it could be an issue with Windows 10, maybe causing an issue with Lightroom Classic. The drivers are all up to date as well. Do you have Lightroom Classic? Does the same thing happen with you, it would be good to know if it is just me.

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LEGEND ,
Jun 30, 2021 Jun 30, 2021

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Yes, I know, not part if Develop. Point is, does the issue also appear in the develop module, as some  previous versions had similar issue only in the develop module, mind you, on MACOS, and particular GPU.

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Explorer ,
Jul 01, 2021 Jul 01, 2021

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If you mean the scroll bar with the edit modules on the right, it doesn't do it. It's nice and smooth with no issues. I'm really starting to think there may be something either installed on my PC, or something has gone belly up with the Windows OS, causing a conflict with LR-classic.

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LEGEND ,
Jun 30, 2021 Jun 30, 2021

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Windows 10, same version, LrC same version, Different NVIDIA GPU, different CPU, no problems.

 

note: my example SYS Info is out of date, so not exempler of current System.

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Participant ,
Jul 01, 2021 Jul 01, 2021

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Same problem as reported earlier.

https://community.adobe.com/t5/lightroom-classic/i-m-seeing-menu-tearing-when-scrolling-in-lightroom...

Thor Egil Leirtrø
Freelance concert photographer - thoregilphoto.com

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Explorer ,
Jul 01, 2021 Jul 01, 2021

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Thanks for this, looks like I'm not the only one experiencing this issue then. This is the exact same problem that I have.

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Enthusiast ,
Jul 01, 2021 Jul 01, 2021

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Man that is a pain. Sorry to hear about your problem.

I take it you are only experiencing this problem in LrC and not other programs in Windows 10. I ask, because that would point to either an Adobe or Microsoft problem.

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Explorer ,
Jul 01, 2021 Jul 01, 2021

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Only LR-Classic at the moment mate. I haven't seen this on any other application...... yet.

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LEGEND ,
Jul 01, 2021 Jul 01, 2021

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I recommend that you post your problem over at the official feedback site where actual Adobe Techs pay attention. Include everything you have posted.

 

Oh, and please include a link in this discussion as to let others follow the trail.

 

Looked in that site for the issue, but nothing immediately pops up

 

site: https://feedback.photoshop.com/topics/lightroom-classic/5f5f2093785c1f1e6cc40872?cType=PROBLEM&page=...

 

Login using Photoshop Family.

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Explorer ,
Jul 01, 2021 Jul 01, 2021

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Thank you everyone for your input, and for your help in trying to resolve the issue. It is greatly appreciated.

 

GoldingD, I've posted the question again as you suggested, with a link to here. Hopefully something may get resolved for all who has this issue.

 

Thanks Again,

🙂

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LEGEND ,
Jul 01, 2021 Jul 01, 2021

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Explorer ,
Jul 01, 2021 Jul 01, 2021

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LATEST

Thats the link I used to re-post the question.

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