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Lightroom Classic for MacBook

New Here ,
Dec 06, 2019 Dec 06, 2019

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I'm running Lightroom Classic on my Macbook. Checking the version, it says 8.3. On Adobe's website, the latest version is 9.0. So, Why is the Adobe Cloud update agent that is running on the Macbook not finding the latest version?

 

Anyone have the same issue?

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LEGEND ,
Dec 06, 2019 Dec 06, 2019

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You may have an issue with your copy of Adobe Creative Cloud Desktop App. Just that application.

 

Following link is about uninstalling it:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

And then a fresh new download of the app:

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

 

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LEGEND ,
Dec 06, 2019 Dec 06, 2019

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P.S. what is your MAC OS version?

 

Lightroom Classic v9 requires (for MAC) macOS 10.13 (High Sierra), macOS 10.14 (Mojave), macOS 10.15 (Catalina

 

I would AVOID Catalina like the plague.

 

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New Here ,
Dec 06, 2019 Dec 06, 2019

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Catalina 10.15.1. I'll try uninstalling and re-installing the cloud app.

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New Here ,
Dec 06, 2019 Dec 06, 2019

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Uninstalled using the latest uninstaller, then installed. Same issue.

 

Greenshot 2019-12-06 16.58.20.png

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Adobe Employee ,
Dec 06, 2019 Dec 06, 2019

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Hi there,

 

Would you mind sharing the macOS version you are using on the MacBook? You can check the article below on how to check for updates.

https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

 

Regards,

Nikunj

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Community Expert ,
Dec 06, 2019 Dec 06, 2019

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And check the system requirements for version 9.0

https://helpx.adobe.com/lightroom-classic/system-requirements.html

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LEGEND ,
Dec 06, 2019 Dec 06, 2019

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Well, following does not sound exactly as your issue,  but give this a try

 

https://helpx.adobe.com/download-install/kb/fix-creative-cloud-desktop-app-issues-on-catalina.html

 

includes a link to get in touch with Adobe

 

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