Lightroom classic freezes while starting

Community Beginner ,
May 05, 2021 May 05, 2021

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Hey everybody,

 

my Lightroom Classic CC freezes every time when I try to open the program.

It's like that for the past few weeks but I cant fix it. 

Sometimes it just takes a few minutes but often I have to restart 5-6 times...

 

Has someone an idea or the same problem? 

 

Sam 

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Bug, Crash or freeze, How to, Problem or error

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LEGEND ,
May 05, 2021 May 05, 2021

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What plug-ins are you using? Please list all of them that are installed.

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Community Beginner ,
May 05, 2021 May 05, 2021

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Hi, 

I'm sorry, but where can I find the plug-ins? 

 

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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Go to File> Plug-in Extras and post a screenshot of the dropdown list showing your installed plugins.

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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Please check out these options for getting past the freeze.

 

https://shotkit.com/lightroom-keeps-crashing/

 

The one I'd focus on is if your catalog is corrupted. Once you've started (I gather you can but with difficulties) open one of your backup catalogs (you do have them, yes?). If you do not have any backup catalogs than...

 

If you can get past the freeze, creat a new catalog and then you will restart as you start using that new catalog. You will have no images in this new catalog. Import a few images and see if you can work with them. See if you crash or not. If no crash, than see how to recover the older catalog. (Warning, this is not often successful).

 

Good luck!

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