Lightroom Classic GPU not available in preferences dialog

New Here ,
Jan 22, 2020

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Hi, 

I have new HP zbook 14u G6 with AMD WX 3200. But this GPU isn't available in Performance setting. Just Intel GPU basic acceleration. Any thoughts? 

 

Thank you guys!

 

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Lightroom Classic GPU not available in preferences dialog

New Here ,
Jan 22, 2020

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Hi, 

I have new HP zbook 14u G6 with AMD WX 3200. But this GPU isn't available in Performance setting. Just Intel GPU basic acceleration. Any thoughts? 

 

Thank you guys!

 

{Thread renamed by moderator}

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Problem or error, Windows

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Jan 22, 2020 0
Adobe Employee ,
Jan 22, 2020

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Hi there,

That does not sound good, could you please let us know the version of Lightroom you're on by going to Help > System Info?

Also, please try Step 6 mentioned here and let us know if it helps: https://helpx.adobe.com/in/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


Regards,
Sahil

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Jan 22, 2020 0
Biggi2 LATEST
New Here ,
Jan 26, 2020

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Hello Sahil,

 

My lightroom version is 9.1. With Intel GPU is disabled then AMD selected and basic acceleration enabled.

 

It´s this ok? 

 

Regards,

Biggi 

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Jan 26, 2020 0