Lightroom Classic is not responding

New Here ,
Nov 18, 2020

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Just bought the plan. Installed CC and dowloaded Lightroom. It crashes after I click import button. I have never had any problems with software on that pc. 

Ryzen 3900x

32gb ram

2080ti

I have no clue why its not working. Reinstalled it. Restared pc. Updated windows. 

TOPICS
Crash or freeze, Import and export, Problem or error

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LEGEND ,
Nov 18, 2020

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Please provide the following basic information:

 

Adobe Forum.png

Also, where are the photos you are trying to import? Camera? Hard disk? Card reader?

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GoldingD LATEST
LEGEND ,
Nov 18, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

Please_Post_Your_Sys_Info_as_LrC_reports_it.png

 

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