Lightroom classic is running so slow it is almost unusable

Community Beginner ,
Mar 12, 2020 Mar 12, 2020

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I have been using Lightroom since version 1.0. I am up to date with my updates on the current classic CC. It has been running so slow for the last several months it is bordering on totally unusable. When I open it takes minutes to load. Every click on the import process, from import, to selecting the drive, to selecting the folder (both for cards and already-uploaded on RAID on USB-C connection), takes 3-6 minutes. I often get the whited out scren and Lightroom is not responding message before it comes back again. 

I am running it on a I7-3770k processor, Nvidia GXO1060,, 32GB RAM, with the catalog on its own SSD. I start the new year with new catalogs for my commercial and news photography, so the catalog have hardly any photos in them. The photos are from a D4 and D810. I regularly optimize the catalog. I do not have an enormous number of presents.. I've done nearly every step on the optimization web page. Help????

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Bug, Crash or freeze, Problem or error, Windows

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Adobe Employee ,
Mar 13, 2020 Mar 13, 2020

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Hi there, 

 

We are sorry about the experience with Lightroom Classic. Would you mind sharing the version of Windows you are using?

 

Would you mind checking the below mentioned details and performing the steps to check if it helps?

  1. Go to Preferences > Performance and increase the Camera Raw Cache size to 10.0GB or more.
  2. On the same tab, check the option to Use Smart Previews instead of Original for image editing and uncheck the option to Generate Previews in Parallel.
  3. On the Performance tab itself, select off from the drop down for Use Graphic Processor
  4. Go to the General tab and check the box to Replace Embedded previews by standard previews during idle time.

Once you have made the above-mentioned changes, quit and relaunch Lightroom Classic prior to testing the application.

 

Regards,

Nikunj

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Adobe Community Professional ,
Mar 13, 2020 Mar 13, 2020

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Do you have a Logitech mouse or keyboard, and if so, have you installed Logitech Options?

This program installs a Lightroom plugin, which is known to cause Lightroom to take a long time to load, and possibly also other problems.

The plugin can be disabled by going to File > Plugin manager.

 

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Community Beginner ,
Mar 13, 2020 Mar 13, 2020

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I do indeed have a Logitech mouse and the software, but no plugin is appearing in the plugin manager. Do you think it could be an issue with On1 plugins? Or Smugmug?

 

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Adobe Community Professional ,
Mar 13, 2020 Mar 13, 2020

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If you’re running any anti-virus or anti-malware software, try temporarily disabling it and see if Lightroom Classic runs at a normal speed. If it does, try excluding Lightroom Classic folders from that software. Lightroom Classic definitely shouldn’t run so slow on a system that powerful.

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LEGEND ,
Mar 13, 2020 Mar 13, 2020

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I do not know if you accomplished the followin, perhaps, but I will present these anyhow.

 

1. As you are using a NVIDIA GPU, see:

 

https://www.winhelp.info/boost-lightroom-performance-on-systems-with-nvidia-graphics-chip.html

 

2. GPU driver, even if up to date, reinstall, but accomplisg a ckean install, fir NVIDIA, via custom install.

 

3. As you are apparently running Windows, see the following article, with eemphasis on tip 8  (Power settings)

 

https://au.pcmag.com/windows-10-1/5180/11-tips-to-speed-up-windows-10

 

Note, Windows updates may chang that setting.

 

 

 

 

 

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LEGEND ,
Mar 13, 2020 Mar 13, 2020

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On another front, consider if the current catalog has issues. Your older catalogs, do they behave better, a new catalog, does it behave better?

 

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LEGEND ,
Mar 13, 2020 Mar 13, 2020

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This probably does not reply. This was probably a one off. Just had a catalog I had not touched for some period on my Windows PC, but had worked on my MACBook, external hard drive, eXFAT.

 

Catalog slow to load, would start, then stall, eventually woukd run. Issues mostly at startup, maybe 4 minutes waiting

 

Noticed in the folders containing photis some JPEG files not imported, and could not be imported. They had odd name structure ._whatever.jpeg (yep very odd, I think I remember that leading dot). Deleated them, bsng, LRC catalog working again. Oh, and yes, these matched proper photos similarly named without the improper characters.

 

So, just check the folders with your photos for oddities.

 

 

 

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New Here ,
Apr 28, 2020 Apr 28, 2020

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I'm still having the same slowness issue on my Mac, to the point I'm very close to ending my monthly payment. Latest Lightroom classic 9.2.1 is memeory hungry and when using brush tools etc its forgetting the edits I've made, and as for exporting its a joke

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New Here ,
May 04, 2020 May 04, 2020

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I turned on LR CC tonight, and it's dog slow. I don't understand what happened. 3 nights ago, I did an import, edited an image, things were fine. Tonight I open it up, and I mean 20 minutes to import 20 images. It's unbelievable. I have as much power and memory as anything could have, I just bought a full-on editing machine a few months ago. Specs below:

 

 

Intel® Core™ i9-9900K CPU @ 3.60GHz
GRAPHICS
Intel® UHD Graphics 630,  Citrix Indirect Display Adapter
NVIDIA GeForce GTX 1660 Ti
AUDIO
Realtek High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Intel® Display Audio
NVIDIA High Definition Audio
NETWORKING AND I/O - Intel® Wireless-AC 9560 160MHz
 
Intel® Ethernet Connection (7) I219-V
Intel® Wireless Bluetooth®
 
MEMORY 64 GB
STORAGE ST4000DM004-2CV104, Samsung SSD 860 EVO 1TB, SDXC Card ,Samsung SSD 970 EVO Plus 1TB
 
What goes on with Lightroom every so often? It's infuriating that I've spent 2 hours so far simply trying to import 50 or so images from my SD card.

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LEGEND ,
May 05, 2020 May 05, 2020

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Recommend that you post your own problem into a new discussion. Adding to an existing discussion does not often lead toreply's. And your issue may not be an exact match.

 

When you do this, include:

 

Description/context of issue

 

System Information, as Lightroom Classic reports it. In Lightroom Classic, click on Help, then System Info, then Copy. Paste that info into your posting. Include all info from first line down to and including plugin info.


The full text of any error message(s) (in your case, perhaps none)


What you were doing when the problem occurred


Screen Shots of the problem (in your case, perhaps none)


Computer hardware, note included in System Info from above, such as CPU; GPU; the amount of RAM; etc

 

 

 

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New Here ,
Jan 17, 2021 Jan 17, 2021

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Thanks so much for posting this help; I had the same problems with Lightroom CC and had almost given up on it. You have helped me fix it all. Normal service is resumed!!

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