Highlighted

Lightroom Classic keeps freezing and not responding

Community Beginner ,
Apr 16, 2018

Copy link to clipboard

Copied

Since I updated my Lightroom a few days ago, it keeps freezing and saying that it is not responding. Is this an issue with the new update? Can I get help with this? I have other photographer friends who are having the same issue with the new update.

Views

8.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom Classic keeps freezing and not responding

Community Beginner ,
Apr 16, 2018

Copy link to clipboard

Copied

Since I updated my Lightroom a few days ago, it keeps freezing and saying that it is not responding. Is this an issue with the new update? Can I get help with this? I have other photographer friends who are having the same issue with the new update.

Views

8.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 16, 2018 1
Adobe Community Professional ,
Apr 16, 2018

Copy link to clipboard

Copied

Moved to Lightroom Classic CC — The desktop-focused app

The first you can try is to deactivate the GPU support.

Adobe Lightroom GPU Troubleshooting and FAQ

If tihs doesn't help we need  more informations about your system.

Which version of operating system do you use?

Which version of Lightroom do you use?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 16, 2018 0
Community Beginner ,
Apr 16, 2018

Copy link to clipboard

Copied

I disabled my GPU and it still froze.

I am running Windows 10 Pro, Version 10.0.16299
Also running LR Classic CC, Version 7.3

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 16, 2018 0
Community Beginner ,
Apr 16, 2018

Copy link to clipboard

Copied

Windows 10 Pro, Version 10.0.16299

LR Classic CC, Version 7.3

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 16, 2018 0
LEGEND ,
Apr 16, 2018

Copy link to clipboard

Copied

Some people have reported that running Lightroom as administrator fixes the problems.

Right-click on your LR icon, select Run As Administrator. See what happens

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 16, 2018 0
Community Beginner ,
Apr 16, 2018

Copy link to clipboard

Copied

Did not work. Still crashing on me.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 16, 2018 1
LEGEND ,
Apr 17, 2018

Copy link to clipboard

Copied

Revert to Lightroom 7.2

In the Adobe Creative Cloud Manager Application, on the Lightroom row, there is a down arrow to the right of the word Open. When you click on that down arrow, you will see choices that allow you to install earlier versions.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 17, 2018 0
LEGEND ,
Apr 16, 2018

Copy link to clipboard

Copied

Could you please state the exact version NUMBER of your Lightroom? We need the version NUMBER, and not words like "current" or "up-to-date".

Could you please state the exact version NUMBER of your operating system?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 16, 2018 0
New Here ,
Apr 21, 2018

Copy link to clipboard

Copied

I have the same problem!

I use Win 10 Pro x64 v10.0.16299 Build 16299 and Lightroom Classic CC 7.3

It freezes constantly after the update!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 21, 2018 0
LEGEND ,
Apr 21, 2018

Copy link to clipboard

Copied

vladimird18134919

Please read and try the suggestions already given in this thread.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 21, 2018 0
New Here ,
Apr 21, 2018

Copy link to clipboard

Copied

Yes, I already reverted to 7.2 but this is a work-around not a fix/solution!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 21, 2018 0
LEGEND ,
Apr 21, 2018

Copy link to clipboard

Copied

You didn't ask for a "fix/solution", and furthermore, we are just other Adobe users here in this forum, we are not Adobe, we cannot fix anything.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 21, 2018 0
New Here ,
Apr 24, 2018

Copy link to clipboard

Copied

Thanks for your help!

Where/How to report this bug to Adobe developers?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 24, 2018 0
LEGEND ,
Apr 24, 2018

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 24, 2018 0
Adobe Community Professional ,
Apr 25, 2018

Copy link to clipboard

Copied

  schrieb

Thanks for your help!

Where/How to report this bug to Adobe developers?

Feature Request/Bug Report Form

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 25, 2018 0
New Here ,
Sep 22, 2018

Copy link to clipboard

Copied

Same problem, seems no one has found a solution.  Not that happy with Adobe Lightroom Classic right now.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 22, 2018 0
New Here ,
Dec 10, 2019

Copy link to clipboard

Copied

I have just done the latest update Nov 2019 & since then I have experienced not only lightroom freezing when I go to export files but I can't even force quit or quit. Has anyone been able to rectify this problem? I have to turn off my computer to do anything on my computer when this happens. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 10, 2019 0
New Here ,
Jan 07, 2020

Copy link to clipboard

Copied

This is happening to me as well. I can't even work anymore. The mobile app works better than my window's lightroom CC software 😞 I'm so frusturated. I've done everything in this thread, and I'm following this person's recommendations. https://www.findingtheuniverse.com/improve-lightroom-classic-cc-performance/

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 07, 2020 0