Lightroom Classic keeps freezing and not responding

Community Beginner ,
Apr 16, 2018

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Since I updated my Lightroom a few days ago, it keeps freezing and saying that it is not responding. Is this an issue with the new update? Can I get help with this? I have other photographer friends who are having the same issue with the new update.

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Adobe Community Professional ,
Apr 16, 2018

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Moved to Lightroom Classic CC — The desktop-focused app

The first you can try is to deactivate the GPU support.

Adobe Lightroom GPU Troubleshooting and FAQ

If tihs doesn't help we need  more informations about your system.

Which version of operating system do you use?

Which version of Lightroom do you use?

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Community Beginner ,
Apr 16, 2018

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I disabled my GPU and it still froze.

I am running Windows 10 Pro, Version 10.0.16299
Also running LR Classic CC, Version 7.3

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Community Beginner ,
Apr 16, 2018

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Windows 10 Pro, Version 10.0.16299

LR Classic CC, Version 7.3

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LEGEND ,
Apr 16, 2018

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Some people have reported that running Lightroom as administrator fixes the problems.

Right-click on your LR icon, select Run As Administrator. See what happens

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Community Beginner ,
Apr 16, 2018

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Did not work. Still crashing on me.

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LEGEND ,
Apr 17, 2018

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Revert to Lightroom 7.2

In the Adobe Creative Cloud Manager Application, on the Lightroom row, there is a down arrow to the right of the word Open. When you click on that down arrow, you will see choices that allow you to install earlier versions.

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LEGEND ,
Apr 16, 2018

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Could you please state the exact version NUMBER of your Lightroom? We need the version NUMBER, and not words like "current" or "up-to-date".

Could you please state the exact version NUMBER of your operating system?

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New Here ,
Apr 21, 2018

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I have the same problem!

I use Win 10 Pro x64 v10.0.16299 Build 16299 and Lightroom Classic CC 7.3

It freezes constantly after the update!

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LEGEND ,
Apr 21, 2018

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vladimird18134919

Please read and try the suggestions already given in this thread.

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New Here ,
Apr 21, 2018

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Yes, I already reverted to 7.2 but this is a work-around not a fix/solution!

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LEGEND ,
Apr 21, 2018

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You didn't ask for a "fix/solution", and furthermore, we are just other Adobe users here in this forum, we are not Adobe, we cannot fix anything.

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New Here ,
Apr 24, 2018

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Thanks for your help!

Where/How to report this bug to Adobe developers?

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LEGEND ,
Apr 24, 2018

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Adobe Community Professional ,
Apr 25, 2018

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  schrieb

Thanks for your help!

Where/How to report this bug to Adobe developers?

Feature Request/Bug Report Form

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New Here ,
Sep 22, 2018

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Same problem, seems no one has found a solution.  Not that happy with Adobe Lightroom Classic right now.

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New Here ,
Dec 10, 2019

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I have just done the latest update Nov 2019 & since then I have experienced not only lightroom freezing when I go to export files but I can't even force quit or quit. Has anyone been able to rectify this problem? I have to turn off my computer to do anything on my computer when this happens. 

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New Here ,
Jan 07, 2020

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This is happening to me as well. I can't even work anymore. The mobile app works better than my window's lightroom CC software 😞 I'm so frusturated. I've done everything in this thread, and I'm following this person's recommendations. https://www.findingtheuniverse.com/improve-lightroom-classic-cc-performance/

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New Here ,
Mar 23, 2020

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I am having the same issue. Adobe Lightroom Classic locks up my computer. Ctr Alt Delete does not work the only solution is to turn off the computer and reboot.

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Adobe Community Professional ,
Mar 23, 2020

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This thread is really old and probably not helpful to your cause.

Your best bet is probably to create a new thread and describe your problem in great detail.

 

Mac or Windows? Which exact OS version?

Which exact version of Lightroom?

What are the hardware specs of your computer?

Does the hang seem random, or are your often doing the same task when it hangs?

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New Here ,
Sep 14, 2020

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I'm having the exact same problem!! It freezes when I try to export my photos and I have to force quit which is making me lose all the changes I made to the photos!

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New Here ,
Sep 14, 2020

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Hey girl, I figured it out. You need to make sure you have small batches of
photos in light room at a time when editing. Unless you have a huge
processor and large amount of ram, this is the best way to fix the problem.
For example, you will have maybe 10 different catalogs for a 1 hour shoot
of 300 photos. Hope this helps 🙂

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New Here ,
Dec 09, 2020

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Reinstaled 2 times same problem locks up

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