Lightroom Classic one image not syncing properly

New Here ,
Jun 14, 2021 Jun 14, 2021

Copy link to clipboard

Copied

Hej!

LrC synkroniserar inte med molnet. Verkar som att en post ligger kvar och inte blir avslutad.

Lars6C1C_0-1623697133203.png

Tacksam för hjälp!

Vänligen 

Lars

TOPICS
Sync

Views

161

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

Copy link to clipboard

Copied

Hi Lars,

 

Sorry that Lightroom Classic is not syncing correctly as 1 file in the Sync status seems to be stuck in the syncing process.

 

Would you mind sharing the version of Lightroom Classic along with your computer's OS you're working with?

 

Please checkout the steps below:

  1. Go to https://lightroom.adobe.com and review the Sync Errors/Issues Album (upper right). Any unresolved syncs will show up as black thumbnails and have text instructions inside that tell you how to resolved the sync. 
  2. After all sync is resolved in Lightroom Web, launch Lightroom Classic and allow it to absorb the changes you've made. If your syncing count hasn't changed in 60 minutes proceed to next step. 
  3. Go to Lightroom Classic > Preferences>Lightroom Sync | Sync Activity and allow the dialog 30 seconds to refresh.  Leave this dialog in place until all Uploading/Downloading/Pending Photo counts stop changing. Scroll down the list and find the stuck asset and remove it from your All Synced Photos collection.  Allow time for sync to reestablish. Repeat if necessary.  If the numbers do not move you can try the nuclear option.
  4. In the location where your catalog is stored is a file called 'sync.lrdata'. Close Lightroom and rename sync.lrdata to sync.old. Restart Lightroom. Allow it to sync. If you have a large number of assets, this can take some time. I usually recommend doing this before you go to bed in case it is a several hour operation. 

 

Let us know the outcome.

 

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2021 Jun 23, 2021

Copy link to clipboard

Copied

Hi Akash,

 

Thank you for your help and support! Step 4 made it work again.

I´m so happy.

 

Best regards

Lars

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2021 Jun 23, 2021

Copy link to clipboard

Copied

LATEST

Utgåva Windows 10 Home
Version 20H2
Installerad ‎2021-‎04-‎18
OS-version 19042.1052
Gränssnitt Windows Feature Experience Pack 120.2212.2020.0

 

Lightroom Classic ver. 10.3

 

Bers regards

Lars

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines