Lightroom classic revoked?

[Viljar Bakke5EDF]

I tried to install lightroom on a new computer. I did buy it a few years ago and has been working fine all these years. Now when I try to put in my key I get this message: "The serial number you entered have been revoked. This product cannot be licensed. Please contact costumer support.

I had a lifetime product.

Can anyone help?

[AxelMatt]

Which operating system and version of Lightroom you're talk about?

[Viljar Bakke5EDF]

Lightroom 6 classic

[Viljar Bakke5EDF]

And operating system is windows 10

[dj_paige]

https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

[Viljar Bakke5EDF]

This really does not help when this is trying to make me buy a new license. I already paid for it.

[dj_paige]

This is not MY policy, I do not work for Adobe. This is Adobe's policy. If you want to discuss it with them, that's fine, but this is not the right forum for that.

[AxelMatt]

This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

[JP Hess]

First of all, Lightroom 6 is not Lightroom Classic. Lightroom Classic is what superseded Lightroom 6. According to that link you were given to read, something has been done with that serial number to cause Adobe to invalidate it. Only you would have any idea what that might be. You will have to contact Adobe to see if there is any way to resolve the issue. We are all just other users and have no means to resolve such an issue.