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Lightroom Classic Sync problems

New Here ,
Jun 27, 2020 Jun 27, 2020

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Hi

 

I have just reinstalled Lightroom Classic on my PC after having let my subscription lapse for seveal months. It appeared to created new catalogue and this worked okay. However I am getting an error message when it tries to sync to the cloud. I am assume that the cloud and mobile app is still tied to my old duplicate catalogue. I would apprecaite any advice on how to resolve this.

 

Thanks

 

David

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correct answers 1 Correct answer

LEGEND , Jun 27, 2020 Jun 27, 2020

You need to find the proper catalog file that was being used when you were syncing Lightroom Classic to the cloud. Use File->Open Recent and try each catalog shown there.

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LEGEND ,
Jun 27, 2020 Jun 27, 2020

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Use one catalog, the old one.

 

Combine the new catalog into the old catalog. Open the old catalog file, then File->Import from Another Catalog and select the new catalog.

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New Here ,
Jun 27, 2020 Jun 27, 2020

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Thanks for your help. When I try and open what I think was my old cateolgue it says it needs to upgrade the catalogue and create a new catalogue. This seems to be just repeating what has already happened, I have obviously messed up at some stage. Would deleting the sync files help, do you think?

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LEGEND ,
Jun 27, 2020 Jun 27, 2020

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The old catalog needs to be upgraded. So you should allow the old catalog to be upgraded.

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New Here ,
Jun 27, 2020 Jun 27, 2020

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This is the error message I get

Daviddps-ExFhoJ_0-1593294492643.png

 

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LEGEND ,
Jun 27, 2020 Jun 27, 2020

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You need to find the proper catalog file that was being used when you were syncing Lightroom Classic to the cloud. Use File->Open Recent and try each catalog shown there.

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New Here ,
Jun 28, 2020 Jun 28, 2020

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 That worked. I had to upgrade my old catalogue which I thought was odd because it was a Classic catalogue from August last year. I then imported from the more recent catalogue which worked smoothly.

Again thanks for your help.

David

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