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Lightroom Classic Sync Stuck

New Here ,
Sep 28, 2020

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Running Lightroom Classic 9.4 on MacOS 10.15.6 

Sync is telling me it's syncing 97 photos, but has been stuck on that for weeks. With nothing moving to the cloud.  Bassically just stuck.  

In Lightroom Sync Preferences Sync Activity it says there are 0 Uploading, 0 Downloading, 0 Pending.  

I've tried rebuild sync data, but that hasnt changed anything.  

Any new ideas?

Thanks

Freddy

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Mac, Problem or error, Sync

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Lightroom Classic Sync Stuck

New Here ,
Sep 28, 2020

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Running Lightroom Classic 9.4 on MacOS 10.15.6 

Sync is telling me it's syncing 97 photos, but has been stuck on that for weeks. With nothing moving to the cloud.  Bassically just stuck.  

In Lightroom Sync Preferences Sync Activity it says there are 0 Uploading, 0 Downloading, 0 Pending.  

I've tried rebuild sync data, but that hasnt changed anything.  

Any new ideas?

Thanks

Freddy

TOPICS
Mac, Problem or error, Sync

Views

101

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Sep 28, 2020 1
Adobe Community Professional ,
Sep 29, 2020

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Close :LrC then open the File Manager program for the OS you are using. Go to the Folder that your LrC catalog is stored in and Delete the "CatalogName" Sync.lrdata folder. Then Open/Start LrC.

 

Another thing to try, possibly first, is to go into the LrC Prerfernces, the Sync tab, Hold down the Alt key and Click the button to "Rebuild Sync Data".

 

Rebuild Sync Data LrC.png

 

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Sep 29, 2020 0
Explorer ,
Oct 10, 2020

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Hello, 

I tried rebuilding Sync Data, now all  my synced photos are stuck (over 5,000).

Why might that be?

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Oct 10, 2020 0
Adobe Community Professional ,
Oct 10, 2020

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With LrC Closed open the File Manager program that comes with the OS your computer is using and go to the folder your LrC catalog is in and Delete the folder named LightroomCatalogName Sync.lrdata.

 

Restart your computer and then open LrC. I suggest you have backups of all your image files and the LrC Catalog file before you do this

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Oct 10, 2020 1
Explorer ,
Oct 10, 2020

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Thank you.

I assume this catalog will rebuild itself?

Will it take long?

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Oct 10, 2020 0
Adobe Community Professional ,
Oct 10, 2020

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Catalog files end with the extension .lrcat (LRCAT) the file you are referring is "Sync Data"

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 9.4, Lr 3.4.2, Ps 21.2.4, Camera OM-D E-M1.

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Oct 10, 2020 0
Explorer ,
Oct 10, 2020

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will this file rebuild itself?

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Oct 10, 2020 0
Adobe Community Professional ,
Oct 10, 2020

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It is NOT the Catalog file you are deleting. It is the LrC SYNC with Mobil folder. And Yes it will be recreated.

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Oct 10, 2020 2
Explorer ,
Oct 10, 2020

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Thanks. Got it.

It seems to have worked, it took a few hours to sync 5,000 plus photos, but now it is has been stuck on the last 34 photos, all form the same collection. What could be wrong with these?

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Oct 10, 2020 0
Adobe Community Professional ,
Oct 10, 2020

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I have no idea but what I would do is Remove them from the collection they are in and then Re-Add them to the same collection.

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Oct 10, 2020 1
Explorer ,
Oct 11, 2020

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Thank you. That's what I'm doing, 4 at a time. I wonder why it is taking so mucch longer than the others, all taken the same day? The metadata seems to all be the same...

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Oct 11, 2020 0
Adobe Community Professional ,
Oct 10, 2020

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As far as I am aware this process will include rebuilding the sync data for all your synced images so it will take time dependent on the number of files involved.

 

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 9.4, Lr 3.4.2, Ps 21.2.4, Camera OM-D E-M1.

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Oct 10, 2020 1