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Lightroom classic (too) frequently requires new login

Nov 16, 2019

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Hi community, does anybody have the same issue:

Since a few weeks LR states that it will terminate immediately since it has no valid account information and/or requres a new login. That behavior started with LR 8.4.x and ist still present in the most recent version.

Then, I have to login again, exit LR (if not yet automatically done) and start it again.

Annoying.

Oh, and a pretty bug: If LR shows the login screen, then it becomes a "topmost" window (Windows version), so you cannot move another window over the LR window. You have to exit LR and start it again.

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Lightroom classic (too) frequently requires new login

Nov 16, 2019

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Hi community, does anybody have the same issue:

Since a few weeks LR states that it will terminate immediately since it has no valid account information and/or requres a new login. That behavior started with LR 8.4.x and ist still present in the most recent version.

Then, I have to login again, exit LR (if not yet automatically done) and start it again.

Annoying.

Oh, and a pretty bug: If LR shows the login screen, then it becomes a "topmost" window (Windows version), so you cannot move another window over the LR window. You have to exit LR and start it again.

Topics

Bug, Problem or error, Windows

Views

46

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Adobe Community Professional ,
Nov 16, 2019

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Are yo by chance signing out of the CC DTA? If you are that is what is causing it to happen. Don't Sign out.

If not then it is a problem with your computer somehow removing, changing, corrupting the license file which will sign you out of all Adobe apps.

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Nov 16, 2019

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Never explictly. I just quit Lightroom. And the CC background app is always active, so it will be shut down together with Windows. It happens since a few weeks now, that I'm pretty often asked to login again. There were some Windows Updates in the meantime , but no "functional update" such as Windows 10 version 1903.

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Adobe Community Professional ,
Nov 16, 2019

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Actually windows 10 is now up to 1909. 

 

2019-11-16 08_51_09-Settings.png

Just did that update yesterday.

But I don;t think that has anything to do with your signing out problem.

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Nov 16, 2019

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No, I do not think so either.

The "1909" update is still pending on my machine, but a.f.a.i.k., it is just a small "enabler" for a fully patched Windows 1903...

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