Lightroom Classic with Secondary Display is unusable

Jun 27, 2020

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I've read a few posts but there doesn't really seem to be any consensus on how to solve this problem.  Is there just nothing that can be done to help the problem?

 

LR Classic is extremely laggy or fully crashes when I have the Window > Secondary Display enabled.

 

I have a fresly built PC in W10 with everything updated.  I run Task Manager all the time and I do not see resources being a limiting factor here.

 

Ryzen 7 3700x

32gb DDR4 3200

RTX 1060 6GB

Windows 10 Home

 

Lightroom Classic version: 9.2.1 [ 202004070813-7699d98a ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19041
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3.6 GHz
SqLite Version: 3.30.1
Built-in memory: 32716.0 MB
Real memory available to Lightroom: 32716.0 MB
Real memory used by Lightroom: 5247.1 MB (16.0%)
Virtual memory used by Lightroom: 11281.9 MB
GDI objects count: 934
USER objects count: 2935
Process handles count: 2003
Memory cache size: 103.4MB
Internal Camera Raw version: 12.2.1 [ 415 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2022MB / 16358MB (12%)
Camera Raw real memory: 2038MB / 32716MB (6%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1680x1050, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 1060 6GB (26.21.14.4614)



Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Pictures\LightroomMasters-CurrentLibrary\Lightroom Current Catalog.lrcat
Settings Folder: C:\Users\Steph\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
	Device : 1c03
	Subsystem : 11d710de
	Revision : a1
	Video Memory : 6052
Adapter #2: Vendor : 1414
	Device : 8c
	Subsystem : 0
	Revision : 0
	Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek(R) Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: GeForce GTX 1060 6GB/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 446.14
GPUDeviceEnabled: false
OGLEnabled: true

//remainder deleted
TOPICS
Crash or freeze, Performance, Windows

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Lightroom Classic with Secondary Display is unusable

Jun 27, 2020

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I've read a few posts but there doesn't really seem to be any consensus on how to solve this problem.  Is there just nothing that can be done to help the problem?

 

LR Classic is extremely laggy or fully crashes when I have the Window > Secondary Display enabled.

 

I have a fresly built PC in W10 with everything updated.  I run Task Manager all the time and I do not see resources being a limiting factor here.

 

Ryzen 7 3700x

32gb DDR4 3200

RTX 1060 6GB

Windows 10 Home

 

Lightroom Classic version: 9.2.1 [ 202004070813-7699d98a ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19041
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3.6 GHz
SqLite Version: 3.30.1
Built-in memory: 32716.0 MB
Real memory available to Lightroom: 32716.0 MB
Real memory used by Lightroom: 5247.1 MB (16.0%)
Virtual memory used by Lightroom: 11281.9 MB
GDI objects count: 934
USER objects count: 2935
Process handles count: 2003
Memory cache size: 103.4MB
Internal Camera Raw version: 12.2.1 [ 415 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2022MB / 16358MB (12%)
Camera Raw real memory: 2038MB / 32716MB (6%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1680x1050, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 1060 6GB (26.21.14.4614)



Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Pictures\LightroomMasters-CurrentLibrary\Lightroom Current Catalog.lrcat
Settings Folder: C:\Users\Steph\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
	Device : 1c03
	Subsystem : 11d710de
	Revision : a1
	Video Memory : 6052
Adapter #2: Vendor : 1414
	Device : 8c
	Subsystem : 0
	Revision : 0
	Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek(R) Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: GeForce GTX 1060 6GB/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 446.14
GPUDeviceEnabled: false
OGLEnabled: true

//remainder deleted
TOPICS
Crash or freeze, Performance, Windows

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Jun 27, 2020 1
Jul 04, 2020

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Can anybody help?

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Jul 04, 2020 0
LEGEND ,
Jul 04, 2020

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What actions in Lightroom Classic are you performing when this slowness/lag happens?


Which screen of your two screens is being used when this slowness/lag happens?

 

Graphics acceleration should be turned OFF (Preferences->Performance->"Use Graphics Processor" should be OFF)

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Jul 04, 2020 0
LEGEND ,
Jul 04, 2020

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1. How are the monitors connected

 

Are they connected to the one GPU (and not one to GPU, one to Video off Motherboard)

 

On the one GPU, the connectors, are they the same type (as in both Display Port, not one Display  Port, one HDMI)

 

You do not perhaps have a second descreate GPU installed perhaps, even if not in use.

 

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Jul 04, 2020 0
LEGEND ,
Jul 04, 2020

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Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 1060 6GB (26.21.14.4614)

v446.14, if GameReady driver, then per NVIDIA v 451.48 is available, use your NVIDIA GeForce Experiance app to fix.

 

 

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Jul 04, 2020 0
LEGEND ,
Jul 04, 2020

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Displays: 1) 1680x1050, 2) 1920x1080

 

So not 4K, is the /preferences/performance option Use Graphics Processor on? Sub 4K that may cause issues and not help performance. Give it a try.

 

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Jul 04, 2020 0
LEGEND ,
Jul 04, 2020

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As this appears to be a desktop, not a limited All in one, or a power challenged laptop or seriously under powered tablet, have you considered the following:

 

https://www.winhelp.info/boost-lightroom-performance-on-systems-with-nvidia-graphics-chip.html

 

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