Lightroom Crash on Import

[zanez.media]

Lightroom Classic v9.3
Loads current catalog fine, crashes as soon as I click 'Import' button. Adobe crash report details posted below. 

If someone could help me resolve that would be wonderful - I am really frustated that I can't edit my new photos. 

The following things have not resolved the issue:
- Resetting Preferences
- Optimizing Catalog
- Copying files to the computer and importing from there

- Enabling / Disabling GPU support

- Removing USB devices and drives from the computer

- Uninstall / Reboot / Reinstall of Lightroom & PS

- Using a new catalog

The system is
OS: Windows 10,
MB: Z97 Gaming 5
CPU: i7-4790k,
RAM: 32GB Corsair Vengeance,
GPU: MSI RX580 8GB OC, 

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="2.9.0" clientVersion="2.9.0" applicationName="Adobe Lightroom Classic" applicationVersion="9.3" build="[202005281810-476e492c]" source="Windows-Client" crashType="n/a">
<time year="2020" month="8" day="9" hour="12" minute="35" second="20" timeoffset="-420" timezone="Mountain Daylight Time"/>
<user guid="bdec8e36-e5c1-4f7a-ba52-78fd402c7cc0"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="18363" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="32716" machine="Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" model="Intel64 Family 6 Model 60 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="4000 MHz"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Advanced Micro Devices, Inc." adapterRAM="4095 MB" caption="Radeon RX 580 Series" description="Radeon RX 580 Series" driverDate="20200711000000.000000-000" driverVersion="27.20.2001.9003" videoModeDescription="2560 x 1440 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_1002&#38;DEV_67DF&#38;SUBSYS_34181462&#38;REV_E7&#92;4&#38;B7B0A11&#38;0&#38;0008" installedDisplayDrivers="amdxc64.dll,aticfx64.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFFD313BDC8">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFFD313BDC8" symbolname="FxPluginMain"/>
<stackStatement index="1" address="0x000000000E05E126" symbolname="AgNativeGdiPlusImage::operator="/>
<stackStatement index="2" address="0x000000000E05FADB" symbolname="AgNativeGdiPlusImage::operator="/>
<stackStatement index="3" address="0x00007FFFDD657BD4" symbolname="BaseThreadInitThunk"/>
<stackStatement index="4" address="0x00007FFFDD94CE51" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00007FFFD313A908"/>
<register name="RBX" value="0x0000000000000000"/>
<register name="RCX" value="0x000000004699C9F0"/>
<register name="RDX" value="0x00000000005C0000"/>
<register name="RSI" value="0x00000000355795A0"/>
<register name="RDI" value="0x000000004699CDF0"/>
<register name="RSP" value="0x0000000038D5ED68"/>
<register name="RBP" value="0x0000000038D5EE70"/>
<register name="RIP" value="0x00007FFFD313BDC8"/>
<register name="EFL" value="0x0000000000010246"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

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<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

</crashreport>

[johnrellis]

The crash report indicates that LR crashed doing a graphics operation. It indicates you have an AMD Radeon RX 580 Series graphics card with driver version 27.20.2001.9003. But Amd.com indicates there's a newer driver available (27.20.2001.13001). So try updating to that version.

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