Highlighted

Lightroom Crash on Import

New Here ,
Aug 09, 2020

Copy link to clipboard

Copied

Lightroom Classic v9.3
Loads current catalog fine, crashes as soon as I click 'Import' button. Adobe crash report details posted below. 

If someone could help me resolve that would be wonderful - I am really frustated that I can't edit my new photos. 

The following things have not resolved the issue:
- Resetting Preferences
- Optimizing Catalog
- Copying files to the computer and importing from there

- Enabling / Disabling GPU support

- Removing USB devices and drives from the computer

- Uninstall / Reboot / Reinstall of Lightroom & PS

- Using a new catalog


The system is
OS: Windows 10,
MB: Z97 Gaming 5
CPU: i7-4790k,
RAM: 32GB Corsair Vengeance,
GPU: MSI RX580 8GB OC, 


<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="2.9.0" clientVersion="2.9.0" applicationName="Adobe Lightroom Classic" applicationVersion="9.3" build="[202005281810-476e492c]" source="Windows-Client" crashType="n/a">
<time year="2020" month="8" day="9" hour="12" minute="35" second="20" timeoffset="-420" timezone="Mountain Daylight Time"/>
<user guid="bdec8e36-e5c1-4f7a-ba52-78fd402c7cc0"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="18363" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="32716" machine="Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" model="Intel64 Family 6 Model 60 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="4000 MHz"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Advanced Micro Devices, Inc." adapterRAM="4095 MB" caption="Radeon RX 580 Series" description="Radeon RX 580 Series" driverDate="20200711000000.000000-000" driverVersion="27.20.2001.9003" videoModeDescription="2560 x 1440 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_1002&#38;DEV_67DF&#38;SUBSYS_34181462&#38;REV_E7&#92;4&#38;B7B0A11&#38;0&#38;0008" installedDisplayDrivers="amdxc64.dll,aticfx64.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFFD313BDC8">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFFD313BDC8" symbolname="FxPluginMain"/>
<stackStatement index="1" address="0x000000000E05E126" symbolname="AgNativeGdiPlusImage::operator="/>
<stackStatement index="2" address="0x000000000E05FADB" symbolname="AgNativeGdiPlusImage::operator="/>
<stackStatement index="3" address="0x00007FFFDD657BD4" symbolname="BaseThreadInitThunk"/>
<stackStatement index="4" address="0x00007FFFDD94CE51" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00007FFFD313A908"/>
<register name="RBX" value="0x0000000000000000"/>
<register name="RCX" value="0x000000004699C9F0"/>
<register name="RDX" value="0x00000000005C0000"/>
<register name="RSI" value="0x00000000355795A0"/>
<register name="RDI" value="0x000000004699CDF0"/>
<register name="RSP" value="0x0000000038D5ED68"/>
<register name="RBP" value="0x0000000038D5EE70"/>
<register name="RIP" value="0x00007FFFD313BDC8"/>
<register name="EFL" value="0x0000000000010246"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
<binaryImage start="0x0000000140000000" end="0x0000000140F12000" path="adobe\Lightroom.exe"/>
<binaryImage start="0x00007FFFDD8E0000" end="0x00007FFFDDAD0000" path="ntdll.dll"/>
<binaryImage start="0x00007FFFDD640000" end="0x00007FFFDD6F2000" path="kernel32.dll"/>
<binaryImage start="0x00007FFFDAB40000" end="0x00007FFFDADE4000" path="KERNELBASE.dll"/>
<binaryImage start="0x00007FFFDAE40000" end="0x00007FFFDAF89000" path="crypt32.dll"/>
<binaryImage start="0x00007FFFDAF90000" end="0x00007FFFDB08A000" path="ucrtbase.dll"/>
<binaryImage start="0x00007FFFDA820000" end="0x00007FFFDA832000" path="msasn1.dll"/>
<binaryImage start="0x00007FFFDC1A0000" end="0x00007FFFDC334000" path="user32.dll"/>
<binaryImage start="0x00007FFFC8770000" end="0x00007FFFC87D8000" path="adobe\CRClient.dll"/>
<binaryImage start="0x00007FFFCE3D0000" end="0x00007FFFCE4C0000" path="winhttp.dll"/>
<binaryImage start="0x00007FFFCBCD0000" end="0x00007FFFCBD01000" path="adobe\Headlights.dll"/>
<binaryImage start="0x00007FFFDAA60000" end="0x00007FFFDAA81000" path="win32u.dll"/>
<binaryImage start="0x00007FFFDC440000" end="0x00007FFFDC4D7000" path="sechost.dll"/>
<binaryImage start="0x00007FFFDD190000" end="0x00007FFFDD1B6000" path="gdi32.dll"/>
<binaryImage start="0x00007FFFDA860000" end="0x00007FFFDA9F6000" path="gdi32full.dll"/>
<binaryImage start="0x00007FFFDB090000" end="0x00007FFFDB12E000" path="msvcp_win.dll"/>
<binaryImage start="0x00007FFFDCBD0000" end="0x00007FFFDCCF0000" path="rpcrt4.dll"/>
<binaryImage start="0x00007FFFDD060000" end="0x00007FFFDD103000" path="advapi32.dll"/>
<binaryImage start="0x00007FFFDC4E0000" end="0x00007FFFDCBC6000" path="shell32.dll"/>
<binaryImage start="0x00007FFFDC3A0000" end="0x00007FFFDC43E000" path="msvcrt.dll"/>
<binaryImage start="0x00007FFFDADF0000" end="0x00007FFFDAE3A000" path="cfgmgr32.dll"/>
<binaryImage start="0x00007FFFDBE20000" end="0x00007FFFDBF77000" path="ole32.dll"/>
<binaryImage start="0x00007FFFDCD20000" end="0x00007FFFDD055000" path="combase.dll"/>
<binaryImage start="0x00007FFFDBD70000" end="0x00007FFFDBE19000" path="SHCore.dll"/>
<binaryImage start="0x00007FFFDB910000" end="0x00007FFFDB990000" path="bcryptPrimitives.dll"/>
<binaryImage start="0x00007FFFDB180000" end="0x00007FFFDB902000" path="windows.storage.dll"/>
<binaryImage start="0x00007FFFC8590000" end="0x00007FFFC85FB000" path="adobe\ahclient.dll"/>
<binaryImage start="0x00007FFFDC340000" end="0x00007FFFDC392000" path="shlwapi.dll"/>
<binaryImage start="0x00007FFFDA7A0000" end="0x00007FFFDA7C3000" path="profapi.dll"/>
<binaryImage start="0x00007FFFDA7D0000" end="0x00007FFFDA81A000" path="powrprof.dll"/>
<binaryImage start="0x00007FFFDA790000" end="0x00007FFFDA7A0000" path="umpdc.dll"/>
<binaryImage start="0x00007FFFDD700000" end="0x00007FFFDD7C5000" path="oleaut32.dll"/>
<binaryImage start="0x00007FFFDA840000" end="0x00007FFFDA851000" path="kernel.appcore.dll"/>
<binaryImage start="0x00007FFFDB130000" end="0x00007FFFDB147000" path="cryptsp.dll"/>
<binaryImage start="0x00007FFF84CD0000" end="0x00007FFF84D7F000" path="adobe\AgKernel.dll"/>
<binaryImage start="0x00007FFFDB150000" end="0x00007FFFDB176000" path="bcrypt.dll"/>
<binaryImage start="0x00007FFFDC0D0000" end="0x00007FFFDC13F000" path="ws2_32.dll"/>
<binaryImage start="0x00007FFFD4300000" end="0x00007FFFD44F4000" path="dbghelp.dll"/>
<binaryImage start="0x00007FFF81400000" end="0x00007FFF8172E000" path="adobe\substrate.dll"/>
<binaryImage start="0x00007FFFAD370000" end="0x00007FFFAD401000" path="msvcp140.dll"/>
<binaryImage start="0x00007FFF7A5C0000" end="0x00007FFF7AB24000" path="mfc140u.dll"/>
<binaryImage start="0x00007FFFB51D0000" end="0x00007FFFB51DC000" path="VCRUNTIME140_1.dll"/>
<binaryImage start="0x00007FFFDCCF0000" end="0x00007FFFDCD1E000" path="imm32.dll"/>
<binaryImage start="0x00007FFF7BEF0000" end="0x00007FFF7C5D8000" path="adobe\ui.dll"/>
<binaryImage start="0x00007FFFAE890000" end="0x00007FFFAE8A9000" path="VCRUNTIME140.dll"/>
<binaryImage start="0x00007FFFDD7D0000" end="0x00007FFFDD8A0000" path="comdlg32.dll"/>
<binaryImage start="0x00007FFFC6360000" end="0x00007FFFC6835000" path="wininet.dll"/>
<binaryImage start="0x00007FFFBF0E0000" end="0x00007FFFBF364000" path="comctl32.dll"/>
<binaryImage start="0x00007FFFCC0A0000" end="0x00007FFFCC0AC000" path="secur32.dll"/>
<binaryImage start="0x0000000053810000" end="0x0000000053981000" path="adobe\icuuc58.dll"/>
<binaryImage start="0x00007FFFD9D10000" end="0x00007FFFD9D4A000" path="IPHLPAPI.DLL"/>
<binaryImage start="0x00007FFFD98F0000" end="0x00007FFFD993A000" path="authz.dll"/>
<binaryImage start="0x0000000053600000" end="0x0000000053802000" path="adobe\icuin58.dll"/>
<binaryImage start="0x00007FFFD1CD0000" end="0x00007FFFD1CDA000" path="version.dll"/>
<binaryImage start="0x00007FFFBC240000" end="0x00007FFFBC288000" path="pdh.dll"/>
<binaryImage start="0x00007FFF7A360000" end="0x00007FFF7A5BB000" path="adobe\wichitafoundation.dll"/>
<binaryImage start="0x00007FFFC9840000" end="0x00007FFFC99E3000" path="GdiPlus.dll"/>
<binaryImage start="0x00007FFFD8A60000" end="0x00007FFFD8AF9000" path="uxtheme.dll"/>
<binaryImage start="0x00007FFFC06C0000" end="0x00007FFFC09BE000" path="DWrite.dll"/>
<binaryImage start="0x00007FFFD7220000" end="0x00007FFFD77E0000" path="d2d1.dll"/>
<binaryImage start="0x00007FFFCD0E0000" end="0x00007FFFCD2B6000" path="urlmon.dll"/>
<binaryImage start="0x000000004AD00000" end="0x000000004C602000" path="adobe\icudt58.dll"/>
<binaryImage start="0x00007FFFCCE30000" end="0x00007FFFCD0D6000" path="iertutil.dll"/>
<binaryImage start="0x00007FFFDA680000" end="0x00007FFFDA6AF000" path="sspicli.dll"/>
<binaryImage start="0x00007FFF7A0A0000" end="0x00007FFF7A35C000" path="adobe\libcrypto-1_1-x64.dll"/>
<binaryImage start="0x00007FFFDA1D0000" end="0x00007FFFDA1DC000" path="CRYPTBASE.DLL"/>
<binaryImage start="0x00007FFFD8F30000" end="0x00007FFFD8F5D000" path="dwmapi.dll"/>
<binaryImage start="0x00007FFF79E60000" end="0x00007FFF7A099000" path="Wintab32.dll"/>
<binaryImage start="0x00007FFFD6ED0000" end="0x00007FFFD6EE3000" path="wtsapi32.dll"/>
<binaryImage start="0x00007FFFCC600000" end="0x00007FFFCC61B000" path="mpr.dll"/>
<binaryImage start="0x00007FFFDB990000" end="0x00007FFFDBA32000" path="clbcatq.dll"/>
<binaryImage start="0x00007FFF840D0000" end="0x00007FFF84174000" path="tiptsf.dll"/>
<binaryImage start="0x00007FFFDBF80000" end="0x00007FFFDC0B5000" path="msctf.dll"/>
<binaryImage start="0x00007FFFD6C10000" end="0x00007FFFD6D00000" path="propsys.dll"/>
<binaryImage start="0x0000000180000000" end="0x00000001800CB000" path="adobe\WFCore.dll"/>
<binaryImage start="0x0000000002BE0000" end="0x0000000002C20000" path="adobe\WFSQLite.dll"/>
<binaryImage start="0x0000000002C20000" end="0x0000000002C33000" path="adobe\WFWeb.dll"/>
<binaryImage start="0x0000000002C40000" end="0x0000000002CE5000" path="adobe\WFOzClient.dll"/>
<binaryImage start="0x00000000021C0000" end="0x00000000021C7000" path="adobe\LightroomModels.dll"/>
<binaryImage start="0x00007FFFD9BB0000" end="0x00007FFFD9BBA000" path="dpapi.dll"/>
<binaryImage start="0x00007FFFD6BF0000" end="0x00007FFFD6C04000" path="adobe\xml_toolkit.dll"/>
<binaryImage start="0x00007FFFD4690000" end="0x00007FFFD483F000" path="WindowsCodecs.dll"/>
<binaryImage start="0x00007FFFD2FD0000" end="0x00007FFFD307E000" path="mscms.dll"/>
<binaryImage start="0x00007FFFDA6B0000" end="0x00007FFFDA6D5000" path="userenv.dll"/>
<binaryImage start="0x00007FFFD2190000" end="0x00007FFFD21A7000" path="ColorAdapterClient.dll"/>
<binaryImage start="0x00007FFFD1A00000" end="0x00007FFFD1A43000" path="icm32.dll"/>
<binaryImage start="0x000000001B9F0000" end="0x0000000020CBE000" path="adobe\CameraRaw.dll"/>
<binaryImage start="0x00007FFFC15E0000" end="0x00007FFFC1625000" path="adobe\tbb.dll"/>
<binaryImage start="0x00007FFFC8360000" end="0x00007FFFC83AD000" path="CONCRT140.dll"/>
<binaryImage start="0x00007FFFB9430000" end="0x00007FFFB9474000" path="adobe\tbbmalloc.dll"/>
<binaryImage start="0x00007FFFD7800000" end="0x00007FFFD7A5B000" path="d3d11.dll"/>
<binaryImage start="0x00007FFF79A40000" end="0x00007FFF79E58000" path="adobe\libmmd.dll"/>
<binaryImage start="0x00007FFFD9490000" end="0x00007FFFD957B000" path="dxgi.dll"/>
<binaryImage start="0x00007FFFD9400000" end="0x00007FFFD9420000" path="DXCore.dll"/>
<binaryImage start="0x00007FFF78840000" end="0x00007FFF79A3B000" path="adobe\svml_dispmd.dll"/>
<binaryImage start="0x00007FFF78660000" end="0x00007FFF78832000" path="D3D12.dll"/>
<binaryImage start="0x00007FFF768E0000" end="0x00007FFF78655000" path="amdxc64.dll"/>
<binaryImage start="0x00007FFFD8210000" end="0x00007FFFD8234000" path="winmm.dll"/>
<binaryImage start="0x00007FFFD80A0000" end="0x00007FFFD80CD000" path="winmmbase.dll"/>
<binaryImage start="0x00007FFFD07A0000" end="0x00007FFFD07CF000" path="amdihk64.dll"/>
<binaryImage start="0x00007FFFD35B0000" end="0x00007FFFD35DB000" path="D3DSCache.dll"/>
<binaryImage start="0x00007FFFD8BD0000" end="0x00007FFFD8E32000" path="twinapi.appcore.dll"/>
<binaryImage start="0x00007FFFD9040000" end="0x00007FFFD9069000" path="rmclient.dll"/>
<binaryImage start="0x00007FFFD6470000" end="0x00007FFFD6484000" path="cr_sdk_temp_00145945.tmp"/>
<binaryImage start="0x00007FFFD6840000" end="0x00007FFFD6993000" path="WinTypes.dll"/>
<binaryImage start="0x00007FFF76330000" end="0x00007FFF768DC000" path="Windows.AI.MachineLearning.dll"/>
<binaryImage start="0x00007FFF76020000" end="0x00007FFF76324000" path="directml.dll"/>
<binaryImage start="0x00007FFFCD4E0000" end="0x00007FFFCD509000" path="cabinet.dll"/>
<binaryImage start="0x00007FFFB3B30000" end="0x00007FFFB3B9B000" path="adobe\video_toolkit.dll"/>
<binaryImage start="0x00007FFFDA000000" end="0x00007FFFDA067000" path="mswsock.dll"/>
<binaryImage start="0x00007FFFD3730000" end="0x00007FFFD373B000" path="winnsi.dll"/>
<binaryImage start="0x00007FFFDBA40000" end="0x00007FFFDBA48000" path="nsi.dll"/>
<binaryImage start="0x00007FFFD3080000" end="0x00007FFFD3096000" path="dhcpcsvc6.DLL"/>
<binaryImage start="0x00007FFFD32A0000" end="0x00007FFFD32BC000" path="dhcpcsvc.dll"/>
<binaryImage start="0x00007FFFCB5E0000" end="0x00007FFFCB679000" path="webio.dll"/>
<binaryImage start="0x00007FFFAEB30000" end="0x00007FFFAEBAC000" path="adobe\AdobePIP.dll"/>
<binaryImage start="0x00007FFF75E80000" end="0x00007FFF7601B000" path="adobe\LogSession.dll"/>
<binaryImage start="0x00007FFFD9D50000" end="0x00007FFFD9E1B000" path="dnsapi.dll"/>
<binaryImage start="0x00007FFFD0290000" end="0x00007FFFD029A000" path="rasadhlp.dll"/>
<binaryImage start="0x00007FFFCDCA0000" end="0x00007FFFCDDD5000" path="Windows.StateRepositoryPS.dll"/>
<binaryImage start="0x00007FFFBD300000" end="0x00007FFFBD320000" path="cldapi.dll"/>
<binaryImage start="0x00007FFFD0890000" end="0x00007FFFD089A000" path="fltLib.dll"/>
<binaryImage start="0x00007FFFD97F0000" end="0x00007FFFD9821000" path="ntmarta.dll"/>
<binaryImage start="0x00007FFFDD110000" end="0x00007FFFDD186000" path="coml2.dll"/>
<binaryImage start="0x00007FFFB7FC0000" end="0x00007FFFB7FE8000" path="mssprxy.dll"/>
<binaryImage start="0x00007FFFBBA20000" end="0x00007FFFBBA2D000" path="linkinfo.dll"/>
<binaryImage start="0x00007FFFBBE20000" end="0x00007FFFBBE9F000" path="ntshrui.dll"/>
<binaryImage start="0x00007FFFCC5B0000" end="0x00007FFFCC5D6000" path="srvcli.dll"/>
<binaryImage start="0x00007FFFCB490000" end="0x00007FFFCB4A2000" path="cscapi.dll"/>
<binaryImage start="0x000000000A300000" end="0x000000000A329000" path="adobe\catalog_converters.dll"/>
<binaryImage start="0x000000000E040000" end="0x000000000E22F000" path="adobe\Import.lrmodule"/>
<binaryImage start="0x00007FFF84C20000" end="0x00007FFF84CCC000" path="adobe\EDSDK.dll"/>
<binaryImage start="0x00007FFFDD1D0000" end="0x00007FFFDD640000" path="setupapi.dll"/>
<binaryImage start="0x00007FFFD1D50000" end="0x00007FFFD1DC7000" path="FWPUCLNT.DLL"/>
<binaryImage start="0x00007FFFCA380000" end="0x00007FFFCA3B8000" path="adobe\archiving_toolkit.dll"/>
<binaryImage start="0x00007FFFB51E0000" end="0x00007FFFB5223000" path="adobe\bridgetalk.dll"/>
<binaryImage start="0x00007FFFBD050000" end="0x00007FFFBD08A000" path="dataexchange.dll"/>
<binaryImage start="0x00007FFFD7EC0000" end="0x00007FFFD809D000" path="dcomp.dll"/>
<binaryImage start="0x00007FFFBD590000" end="0x00007FFFBD5F5000" path="oleacc.dll"/>
<binaryImage start="0x00007FFFD9AA0000" end="0x00007FFFD9B28000" path="schannel.dll"/>
<binaryImage start="0x000000002FEE0000" end="0x00000000301D4000" path="adobe\MediaCoreIF.DLL"/>
<binaryImage start="0x00007FFFAB7B0000" end="0x00007FFFAB906000" path="opengl32.dll"/>
<binaryImage start="0x00007FFFAD1D0000" end="0x00007FFFAD1FC000" path="glu32.dll"/>
<binaryImage start="0x00000000301E0000" end="0x00000000301F1000" path="adobe\boost_date_time.dll"/>
<binaryImage start="0x0000000030210000" end="0x000000003022D000" path="adobe\boost_threads.dll"/>
<binaryImage start="0x0000000030240000" end="0x000000003065A000" path="adobe\dvacore.dll"/>
<binaryImage start="0x0000000030660000" end="0x000000003066A000" path="adobe\boost_system.dll"/>
<binaryImage start="0x0000000030670000" end="0x00000000306DE000" path="adobe\dvatransport.dll"/>
<binaryImage start="0x0000000030710000" end="0x0000000030749000" path="adobe\dvamarshal.dll"/>
<binaryImage start="0x0000000030750000" end="0x00000000309D8000" path="adobe\dynamiclink.dll"/>
<binaryImage start="0x00000000309E0000" end="0x0000000030AA8000" path="adobe\dvamediatypes.dll"/>
<binaryImage start="0x0000000030AC0000" end="0x0000000030C9E000" path="adobe\dvaaudiodevice.dll"/>
<binaryImage start="0x00007FFFD5E80000" end="0x00007FFFD5E8A000" path="avrt.dll"/>
<binaryImage start="0x0000000030D00000" end="0x0000000030DC6000" path="adobe\dvaplayer.dll"/>
<binaryImage start="0x0000000030DD0000" end="0x0000000030DF5000" path="adobe\libzip.dll"/>
<binaryImage start="0x0000000030E30000" end="0x0000000030E67000" path="adobe\dvaunittesting.dll"/>
<binaryImage start="0x0000000030E00000" end="0x0000000030E22000" path="adobe\boost_filesystem.dll"/>
<binaryImage start="0x0000000030E80000" end="0x0000000031099000" path="adobe\dvascripting.dll"/>
<binaryImage start="0x00000000310A0000" end="0x00000000310E7000" path="adobe\dvavulcansupport.dll"/>
<binaryImage start="0x0000000031100000" end="0x0000000031308000" path="adobe\dvaappsupport.dll"/>
<binaryImage start="0x0000000031310000" end="0x000000003220D000" path="adobe\dvaaccelerate.dll"/>
<binaryImage start="0x0000000032220000" end="0x00000000326AF000" path="adobe\dvaaudiodsp.dll"/>
<binaryImage start="0x00007FFF84220000" end="0x00007FFF842DB000" path="adobe\VulcanControl.dll"/>
<binaryImage start="0x00007FFF844F0000" end="0x00007FFF84598000" path="adobe\VulcanMessage5.dll"/>
<binaryImage start="0x00007FFFC7D10000" end="0x00007FFFC7D3A000" path="dbgcore.dll"/>
<binaryImage start="0x0000000032700000" end="0x0000000032769000" path="adobe\boost_program_options.dll"/>
<binaryImage start="0x0000000032780000" end="0x000000003282D000" path="adobe\boost_regex.dll"/>
<binaryImage start="0x0000000032830000" end="0x00000000328CE000" path="adobe\utest.dll"/>
<binaryImage start="0x00000000328F0000" end="0x0000000032A05000" path="adobe\dvanet.dll"/>
<binaryImage start="0x00007FFF84020000" end="0x00007FFF840CB000" path="adobe\cef_toolkit.dll"/>
<binaryImage start="0x00007FFF60670000" end="0x00007FFF6692E000" path="adobe\libcef.dll"/>
<binaryImage start="0x00007FFFDD1C0000" end="0x00007FFFDD1C8000" path="psapi.dll"/>
<binaryImage start="0x00007FFFD6BE0000" end="0x00007FFFD6BEB000" path="msdmo.dll"/>
<binaryImage start="0x00007FFFCC5E0000" end="0x00007FFFCC5F7000" path="netapi32.dll"/>
<binaryImage start="0x00007FFFD93A0000" end="0x00007FFFD93AE000" path="hid.dll"/>
<binaryImage start="0x00007FFF83A60000" end="0x00007FFF83B10000" path="adobe\chrome_elf.dll"/>
<binaryImage start="0x00007FFFAEA00000" end="0x00007FFFAEA19000" path="usp10.dll"/>
<binaryImage start="0x00007FFFB33B0000" end="0x00007FFFB3577000" path="d3d9.dll"/>
<binaryImage start="0x00007FFFAE620000" end="0x00007FFFAE643000" path="dxva2.dll"/>
<binaryImage start="0x00007FFF9F470000" end="0x00007FFF9F481000" path="credui.dll"/>
<binaryImage start="0x00007FFFCC010000" end="0x00007FFFCC099000" path="winspool.drv"/>
<binaryImage start="0x00007FFF9F420000" end="0x00007FFF9F46B000" path="cryptui.dll"/>
<binaryImage start="0x00007FFFDA2D0000" end="0x00007FFFDA2F6000" path="ncrypt.dll"/>
<binaryImage start="0x00007FFFDA290000" end="0x00007FFFDA2CB000" path="ntasn1.dll"/>
<binaryImage start="0x00007FFFD9E20000" end="0x00007FFFD9E2C000" path="netutils.dll"/>
<binaryImage start="0x00007FFFD4860000" end="0x00007FFFD4878000" path="samcli.dll"/>
<binaryImage start="0x00007FFFC99F0000" end="0x00007FFFC9A2B000" path="adobe\net_client.dll"/>
<binaryImage start="0x00007FFFD69A0000" end="0x00007FFFD69B0000" path="adobe\Vulcan.dll"/>
<binaryImage start="0x00007FFFD05A0000" end="0x00007FFFD05C4000" path="adobe\DiscBurning.dll"/>
<binaryImage start="0x00007FFFC8730000" end="0x00007FFFC876C000" path="adobe\Email.dll"/>
<binaryImage start="0x00007FFF84180000" end="0x00007FFF84217000" path="adobe\image_analysis.dll"/>
<binaryImage start="0x00007FFF75530000" end="0x00007FFF75E78000" path="adobe\mona.dll"/>
<binaryImage start="0x00007FFF74D70000" end="0x00007FFF74F4D000" path="adobe\opencv_calib3d310.dll"/>
<binaryImage start="0x00007FFF752C0000" end="0x00007FFF7552C000" path="adobe\opencv_core310.dll"/>
<binaryImage start="0x00007FFF74F50000" end="0x00007FFF752B2000" path="adobe\opencv_imgproc310.dll"/>
<binaryImage start="0x00007FFF83280000" end="0x00007FFF832FB000" path="adobe\opencv_video310.dll"/>
<binaryImage start="0x00007FFF74B90000" end="0x00007FFF74D61000" path="adobe\libiomp5md.dll"/>
<binaryImage start="0x00007FFF7FDE0000" end="0x00007FFF7FEA6000" path="adobe\opencv_features2d310.dll"/>
<binaryImage start="0x00007FFF7FD50000" end="0x00007FFF7FDD7000" path="adobe\opencv_flann310.dll"/>
<binaryImage start="0x00000000343B0000" end="0x00000000346D6000" path="adobe\coretech_toolkit.dll"/>
<binaryImage start="0x0000000053520000" end="0x00000000535F4000" path="adobe\AXEDOMCore.dll"/>
<binaryImage start="0x00007FFFC8560000" end="0x00007FFFC8590000" path="adobe\BIB.dll"/>
<binaryImage start="0x00007FFF7FBB0000" end="0x00007FFF7FC3E000" path="adobe\harfbuzz.dll"/>
<binaryImage start="0x00007FFFC8210000" end="0x00007FFFC8243000" path="adobe\BIBUtils.dll"/>
<binaryImage start="0x00007FFF741A0000" end="0x00007FFF74349000" path="adobe\ACE.dll"/>
<binaryImage start="0x00007FFF694A0000" end="0x00007FFF698BF000" path="adobe\CoolType.dll"/>
<binaryImage start="0x00007FFF74350000" end="0x00007FFF74B81000" path="adobe\AGM.dll"/>
<binaryImage start="0x000000000AA00000" end="0x000000000AC10000" path="adobe\WRServices.dll"/>
<binaryImage start="0x00007FFFCB5C0000" end="0x00007FFFCB5D5000" path="mskeyprotect.dll"/>
<binaryImage start="0x00007FFFCB850000" end="0x00007FFFCB875000" path="ncryptsslp.dll"/>
<binaryImage start="0x00007FFFD5D20000" end="0x00007FFFD5D85000" path="ninput.dll"/>
<binaryImage start="0x00007FFFAE600000" end="0x00007FFFAE60E000" path="perfos.dll"/>
<binaryImage start="0x00007FFFD09B0000" end="0x00007FFFD0B8B000" path="aticfx64.dll"/>
<binaryImage start="0x00007FFFD08A0000" end="0x00007FFFD08D8000" path="atiuxp64.dll"/>
<binaryImage start="0x00007FFFCE6F0000" end="0x00007FFFCFE21000" path="atidxx64.dll"/>
<binaryImage start="0x00007FFFD8920000" end="0x00007FFFD89AF000" path="apphelp.dll"/>
<binaryImage start="0x00007FFFD4650000" end="0x00007FFFD4685000" path="xmllite.dll"/>
<binaryImage start="0x00007FFFB4E50000" end="0x00007FFFB4E66000" path="ondemandconnroutehelper.dll"/>
<binaryImage start="0x00007FFFDAA00000" end="0x00007FFFDAA5C000" path="wintrust.dll"/>
<binaryImage start="0x00007FFFD9B70000" end="0x00007FFFD9BA3000" path="rsaenh.dll"/>
<binaryImage start="0x0000000035EF0000" end="0x0000000035F0E000" path="adobe\AppManagerLR.mox"/>
<binaryImage start="0x0000000053990000" end="0x0000000053A99000" path="msvcp80.dll"/>
<binaryImage start="0x0000000055260000" end="0x0000000055329000" path="msvcr80.dll"/>
<binaryImage start="0x00007FFFBD6A0000" end="0x00007FFFBD6C7000" path="adobe\usbmanager.mox"/>
<binaryImage start="0x00007FFFDBAB0000" end="0x00007FFFDBACD000" path="imagehlp.dll"/>
<binaryImage start="0x00007FFFD3130000" end="0x00007FFFD3144000" path="adobe\wiamanager.mox"/>
<binaryImage start="0x00007FFF7DB70000" end="0x00007FFF7DC16000" path="msvcp120.dll"/>
<binaryImage start="0x00007FFF7C970000" end="0x00007FFF7CA5F000" path="msvcr120.dll"/>
<binaryImage start="0x00007FFFBC9B0000" end="0x00007FFFBC9E6000" path="adobe\wpdmanager.mox"/>
<binaryImage start="0x00007FFF84B50000" end="0x00007FFF84BA4000" path="sti.dll"/>
<binaryImage start="0x00007FFFCB720000" end="0x00007FFFCB72A000" path="wiatrace.dll"/>
<binaryImage start="0x00007FFFBB040000" end="0x00007FFFBB0DE000" path="PortableDeviceApi.dll"/>
<binaryImage start="0x00007FFFDA5B0000" end="0x00007FFFDA5DA000" path="devobj.dll"/>
<binaryImage start="0x00007FFFC3D10000" end="0x00007FFFC3DAE000" path="TextInputFramework.dll"/>
<binaryImage start="0x00007FFFD8240000" end="0x00007FFFD8314000" path="CoreMessaging.dll"/>
<binaryImage start="0x00007FFFD55B0000" end="0x00007FFFD58DA000" path="CoreUIComponents.dll"/>
<binaryImage start="0x00007FFF907A0000" end="0x00007FFF907CF000" path="cryptnet.dll"/>
<binaryImage start="0x00007FFF83200000" end="0x00007FFF83275000" path="adobe\ExtLib.dll"/>
<binaryImage start="0x00007FFF5F0A0000" end="0x00007FFF5F79B000" path="ieframe.dll"/>
<binaryImage start="0x00007FFFD5FD0000" end="0x00007FFFD5FE7000" path="wkscli.dll"/>
<binaryImage start="0x00007FFFD3D00000" end="0x00007FFFD3D51000" path="msIso.dll"/>
<binaryImage start="0x00007FFF5DAE0000" end="0x00007FFF5F094000" path="mshtml.dll"/>
<binaryImage start="0x00007FFFC0FF0000" end="0x00007FFFC101C000" path="srpapi.dll"/>
<binaryImage start="0x00007FFF5D630000" end="0x00007FFF5DADC000" path="jscript9.dll"/>
<binaryImage start="0x00007FFFDA5E0000" end="0x00007FFFDA67D000" path="sxs.dll"/>
<binaryImage start="0x00007FFFBD6F0000" end="0x00007FFFBD702000" path="msimtf.dll"/>
<binaryImage start="0x00007FFF7C680000" end="0x00007FFF7C6C1000" path="mlang.dll"/>
<binaryImage start="0x00007FFFB9480000" end="0x00007FFFB96F0000" path="uiautomationcore.dll"/>
<binaryImage start="0x00007FFFD0C90000" end="0x00007FFFD13D1000" path="d3d10warp.dll"/>
</binaryImageSet>
<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

</crashreport>

Topics

Crash or freeze, Import and export, Problem or error

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom Crash on Import

New Here ,
Aug 09, 2020

Copy link to clipboard

Copied

Lightroom Classic v9.3
Loads current catalog fine, crashes as soon as I click 'Import' button. Adobe crash report details posted below. 

If someone could help me resolve that would be wonderful - I am really frustated that I can't edit my new photos. 

The following things have not resolved the issue:
- Resetting Preferences
- Optimizing Catalog
- Copying files to the computer and importing from there

- Enabling / Disabling GPU support

- Removing USB devices and drives from the computer

- Uninstall / Reboot / Reinstall of Lightroom & PS

- Using a new catalog


The system is
OS: Windows 10,
MB: Z97 Gaming 5
CPU: i7-4790k,
RAM: 32GB Corsair Vengeance,
GPU: MSI RX580 8GB OC, 


<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="2.9.0" clientVersion="2.9.0" applicationName="Adobe Lightroom Classic" applicationVersion="9.3" build="[202005281810-476e492c]" source="Windows-Client" crashType="n/a">
<time year="2020" month="8" day="9" hour="12" minute="35" second="20" timeoffset="-420" timezone="Mountain Daylight Time"/>
<user guid="bdec8e36-e5c1-4f7a-ba52-78fd402c7cc0"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="18363" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="32716" machine="Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" model="Intel64 Family 6 Model 60 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="4000 MHz"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Advanced Micro Devices, Inc." adapterRAM="4095 MB" caption="Radeon RX 580 Series" description="Radeon RX 580 Series" driverDate="20200711000000.000000-000" driverVersion="27.20.2001.9003" videoModeDescription="2560 x 1440 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_1002&#38;DEV_67DF&#38;SUBSYS_34181462&#38;REV_E7&#92;4&#38;B7B0A11&#38;0&#38;0008" installedDisplayDrivers="amdxc64.dll,aticfx64.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFFD313BDC8">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFFD313BDC8" symbolname="FxPluginMain"/>
<stackStatement index="1" address="0x000000000E05E126" symbolname="AgNativeGdiPlusImage::operator="/>
<stackStatement index="2" address="0x000000000E05FADB" symbolname="AgNativeGdiPlusImage::operator="/>
<stackStatement index="3" address="0x00007FFFDD657BD4" symbolname="BaseThreadInitThunk"/>
<stackStatement index="4" address="0x00007FFFDD94CE51" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00007FFFD313A908"/>
<register name="RBX" value="0x0000000000000000"/>
<register name="RCX" value="0x000000004699C9F0"/>
<register name="RDX" value="0x00000000005C0000"/>
<register name="RSI" value="0x00000000355795A0"/>
<register name="RDI" value="0x000000004699CDF0"/>
<register name="RSP" value="0x0000000038D5ED68"/>
<register name="RBP" value="0x0000000038D5EE70"/>
<register name="RIP" value="0x00007FFFD313BDC8"/>
<register name="EFL" value="0x0000000000010246"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
<binaryImage start="0x0000000140000000" end="0x0000000140F12000" path="adobe\Lightroom.exe"/>
<binaryImage start="0x00007FFFDD8E0000" end="0x00007FFFDDAD0000" path="ntdll.dll"/>
<binaryImage start="0x00007FFFDD640000" end="0x00007FFFDD6F2000" path="kernel32.dll"/>
<binaryImage start="0x00007FFFDAB40000" end="0x00007FFFDADE4000" path="KERNELBASE.dll"/>
<binaryImage start="0x00007FFFDAE40000" end="0x00007FFFDAF89000" path="crypt32.dll"/>
<binaryImage start="0x00007FFFDAF90000" end="0x00007FFFDB08A000" path="ucrtbase.dll"/>
<binaryImage start="0x00007FFFDA820000" end="0x00007FFFDA832000" path="msasn1.dll"/>
<binaryImage start="0x00007FFFDC1A0000" end="0x00007FFFDC334000" path="user32.dll"/>
<binaryImage start="0x00007FFFC8770000" end="0x00007FFFC87D8000" path="adobe\CRClient.dll"/>
<binaryImage start="0x00007FFFCE3D0000" end="0x00007FFFCE4C0000" path="winhttp.dll"/>
<binaryImage start="0x00007FFFCBCD0000" end="0x00007FFFCBD01000" path="adobe\Headlights.dll"/>
<binaryImage start="0x00007FFFDAA60000" end="0x00007FFFDAA81000" path="win32u.dll"/>
<binaryImage start="0x00007FFFDC440000" end="0x00007FFFDC4D7000" path="sechost.dll"/>
<binaryImage start="0x00007FFFDD190000" end="0x00007FFFDD1B6000" path="gdi32.dll"/>
<binaryImage start="0x00007FFFDA860000" end="0x00007FFFDA9F6000" path="gdi32full.dll"/>
<binaryImage start="0x00007FFFDB090000" end="0x00007FFFDB12E000" path="msvcp_win.dll"/>
<binaryImage start="0x00007FFFDCBD0000" end="0x00007FFFDCCF0000" path="rpcrt4.dll"/>
<binaryImage start="0x00007FFFDD060000" end="0x00007FFFDD103000" path="advapi32.dll"/>
<binaryImage start="0x00007FFFDC4E0000" end="0x00007FFFDCBC6000" path="shell32.dll"/>
<binaryImage start="0x00007FFFDC3A0000" end="0x00007FFFDC43E000" path="msvcrt.dll"/>
<binaryImage start="0x00007FFFDADF0000" end="0x00007FFFDAE3A000" path="cfgmgr32.dll"/>
<binaryImage start="0x00007FFFDBE20000" end="0x00007FFFDBF77000" path="ole32.dll"/>
<binaryImage start="0x00007FFFDCD20000" end="0x00007FFFDD055000" path="combase.dll"/>
<binaryImage start="0x00007FFFDBD70000" end="0x00007FFFDBE19000" path="SHCore.dll"/>
<binaryImage start="0x00007FFFDB910000" end="0x00007FFFDB990000" path="bcryptPrimitives.dll"/>
<binaryImage start="0x00007FFFDB180000" end="0x00007FFFDB902000" path="windows.storage.dll"/>
<binaryImage start="0x00007FFFC8590000" end="0x00007FFFC85FB000" path="adobe\ahclient.dll"/>
<binaryImage start="0x00007FFFDC340000" end="0x00007FFFDC392000" path="shlwapi.dll"/>
<binaryImage start="0x00007FFFDA7A0000" end="0x00007FFFDA7C3000" path="profapi.dll"/>
<binaryImage start="0x00007FFFDA7D0000" end="0x00007FFFDA81A000" path="powrprof.dll"/>
<binaryImage start="0x00007FFFDA790000" end="0x00007FFFDA7A0000" path="umpdc.dll"/>
<binaryImage start="0x00007FFFDD700000" end="0x00007FFFDD7C5000" path="oleaut32.dll"/>
<binaryImage start="0x00007FFFDA840000" end="0x00007FFFDA851000" path="kernel.appcore.dll"/>
<binaryImage start="0x00007FFFDB130000" end="0x00007FFFDB147000" path="cryptsp.dll"/>
<binaryImage start="0x00007FFF84CD0000" end="0x00007FFF84D7F000" path="adobe\AgKernel.dll"/>
<binaryImage start="0x00007FFFDB150000" end="0x00007FFFDB176000" path="bcrypt.dll"/>
<binaryImage start="0x00007FFFDC0D0000" end="0x00007FFFDC13F000" path="ws2_32.dll"/>
<binaryImage start="0x00007FFFD4300000" end="0x00007FFFD44F4000" path="dbghelp.dll"/>
<binaryImage start="0x00007FFF81400000" end="0x00007FFF8172E000" path="adobe\substrate.dll"/>
<binaryImage start="0x00007FFFAD370000" end="0x00007FFFAD401000" path="msvcp140.dll"/>
<binaryImage start="0x00007FFF7A5C0000" end="0x00007FFF7AB24000" path="mfc140u.dll"/>
<binaryImage start="0x00007FFFB51D0000" end="0x00007FFFB51DC000" path="VCRUNTIME140_1.dll"/>
<binaryImage start="0x00007FFFDCCF0000" end="0x00007FFFDCD1E000" path="imm32.dll"/>
<binaryImage start="0x00007FFF7BEF0000" end="0x00007FFF7C5D8000" path="adobe\ui.dll"/>
<binaryImage start="0x00007FFFAE890000" end="0x00007FFFAE8A9000" path="VCRUNTIME140.dll"/>
<binaryImage start="0x00007FFFDD7D0000" end="0x00007FFFDD8A0000" path="comdlg32.dll"/>
<binaryImage start="0x00007FFFC6360000" end="0x00007FFFC6835000" path="wininet.dll"/>
<binaryImage start="0x00007FFFBF0E0000" end="0x00007FFFBF364000" path="comctl32.dll"/>
<binaryImage start="0x00007FFFCC0A0000" end="0x00007FFFCC0AC000" path="secur32.dll"/>
<binaryImage start="0x0000000053810000" end="0x0000000053981000" path="adobe\icuuc58.dll"/>
<binaryImage start="0x00007FFFD9D10000" end="0x00007FFFD9D4A000" path="IPHLPAPI.DLL"/>
<binaryImage start="0x00007FFFD98F0000" end="0x00007FFFD993A000" path="authz.dll"/>
<binaryImage start="0x0000000053600000" end="0x0000000053802000" path="adobe\icuin58.dll"/>
<binaryImage start="0x00007FFFD1CD0000" end="0x00007FFFD1CDA000" path="version.dll"/>
<binaryImage start="0x00007FFFBC240000" end="0x00007FFFBC288000" path="pdh.dll"/>
<binaryImage start="0x00007FFF7A360000" end="0x00007FFF7A5BB000" path="adobe\wichitafoundation.dll"/>
<binaryImage start="0x00007FFFC9840000" end="0x00007FFFC99E3000" path="GdiPlus.dll"/>
<binaryImage start="0x00007FFFD8A60000" end="0x00007FFFD8AF9000" path="uxtheme.dll"/>
<binaryImage start="0x00007FFFC06C0000" end="0x00007FFFC09BE000" path="DWrite.dll"/>
<binaryImage start="0x00007FFFD7220000" end="0x00007FFFD77E0000" path="d2d1.dll"/>
<binaryImage start="0x00007FFFCD0E0000" end="0x00007FFFCD2B6000" path="urlmon.dll"/>
<binaryImage start="0x000000004AD00000" end="0x000000004C602000" path="adobe\icudt58.dll"/>
<binaryImage start="0x00007FFFCCE30000" end="0x00007FFFCD0D6000" path="iertutil.dll"/>
<binaryImage start="0x00007FFFDA680000" end="0x00007FFFDA6AF000" path="sspicli.dll"/>
<binaryImage start="0x00007FFF7A0A0000" end="0x00007FFF7A35C000" path="adobe\libcrypto-1_1-x64.dll"/>
<binaryImage start="0x00007FFFDA1D0000" end="0x00007FFFDA1DC000" path="CRYPTBASE.DLL"/>
<binaryImage start="0x00007FFFD8F30000" end="0x00007FFFD8F5D000" path="dwmapi.dll"/>
<binaryImage start="0x00007FFF79E60000" end="0x00007FFF7A099000" path="Wintab32.dll"/>
<binaryImage start="0x00007FFFD6ED0000" end="0x00007FFFD6EE3000" path="wtsapi32.dll"/>
<binaryImage start="0x00007FFFCC600000" end="0x00007FFFCC61B000" path="mpr.dll"/>
<binaryImage start="0x00007FFFDB990000" end="0x00007FFFDBA32000" path="clbcatq.dll"/>
<binaryImage start="0x00007FFF840D0000" end="0x00007FFF84174000" path="tiptsf.dll"/>
<binaryImage start="0x00007FFFDBF80000" end="0x00007FFFDC0B5000" path="msctf.dll"/>
<binaryImage start="0x00007FFFD6C10000" end="0x00007FFFD6D00000" path="propsys.dll"/>
<binaryImage start="0x0000000180000000" end="0x00000001800CB000" path="adobe\WFCore.dll"/>
<binaryImage start="0x0000000002BE0000" end="0x0000000002C20000" path="adobe\WFSQLite.dll"/>
<binaryImage start="0x0000000002C20000" end="0x0000000002C33000" path="adobe\WFWeb.dll"/>
<binaryImage start="0x0000000002C40000" end="0x0000000002CE5000" path="adobe\WFOzClient.dll"/>
<binaryImage start="0x00000000021C0000" end="0x00000000021C7000" path="adobe\LightroomModels.dll"/>
<binaryImage start="0x00007FFFD9BB0000" end="0x00007FFFD9BBA000" path="dpapi.dll"/>
<binaryImage start="0x00007FFFD6BF0000" end="0x00007FFFD6C04000" path="adobe\xml_toolkit.dll"/>
<binaryImage start="0x00007FFFD4690000" end="0x00007FFFD483F000" path="WindowsCodecs.dll"/>
<binaryImage start="0x00007FFFD2FD0000" end="0x00007FFFD307E000" path="mscms.dll"/>
<binaryImage start="0x00007FFFDA6B0000" end="0x00007FFFDA6D5000" path="userenv.dll"/>
<binaryImage start="0x00007FFFD2190000" end="0x00007FFFD21A7000" path="ColorAdapterClient.dll"/>
<binaryImage start="0x00007FFFD1A00000" end="0x00007FFFD1A43000" path="icm32.dll"/>
<binaryImage start="0x000000001B9F0000" end="0x0000000020CBE000" path="adobe\CameraRaw.dll"/>
<binaryImage start="0x00007FFFC15E0000" end="0x00007FFFC1625000" path="adobe\tbb.dll"/>
<binaryImage start="0x00007FFFC8360000" end="0x00007FFFC83AD000" path="CONCRT140.dll"/>
<binaryImage start="0x00007FFFB9430000" end="0x00007FFFB9474000" path="adobe\tbbmalloc.dll"/>
<binaryImage start="0x00007FFFD7800000" end="0x00007FFFD7A5B000" path="d3d11.dll"/>
<binaryImage start="0x00007FFF79A40000" end="0x00007FFF79E58000" path="adobe\libmmd.dll"/>
<binaryImage start="0x00007FFFD9490000" end="0x00007FFFD957B000" path="dxgi.dll"/>
<binaryImage start="0x00007FFFD9400000" end="0x00007FFFD9420000" path="DXCore.dll"/>
<binaryImage start="0x00007FFF78840000" end="0x00007FFF79A3B000" path="adobe\svml_dispmd.dll"/>
<binaryImage start="0x00007FFF78660000" end="0x00007FFF78832000" path="D3D12.dll"/>
<binaryImage start="0x00007FFF768E0000" end="0x00007FFF78655000" path="amdxc64.dll"/>
<binaryImage start="0x00007FFFD8210000" end="0x00007FFFD8234000" path="winmm.dll"/>
<binaryImage start="0x00007FFFD80A0000" end="0x00007FFFD80CD000" path="winmmbase.dll"/>
<binaryImage start="0x00007FFFD07A0000" end="0x00007FFFD07CF000" path="amdihk64.dll"/>
<binaryImage start="0x00007FFFD35B0000" end="0x00007FFFD35DB000" path="D3DSCache.dll"/>
<binaryImage start="0x00007FFFD8BD0000" end="0x00007FFFD8E32000" path="twinapi.appcore.dll"/>
<binaryImage start="0x00007FFFD9040000" end="0x00007FFFD9069000" path="rmclient.dll"/>
<binaryImage start="0x00007FFFD6470000" end="0x00007FFFD6484000" path="cr_sdk_temp_00145945.tmp"/>
<binaryImage start="0x00007FFFD6840000" end="0x00007FFFD6993000" path="WinTypes.dll"/>
<binaryImage start="0x00007FFF76330000" end="0x00007FFF768DC000" path="Windows.AI.MachineLearning.dll"/>
<binaryImage start="0x00007FFF76020000" end="0x00007FFF76324000" path="directml.dll"/>
<binaryImage start="0x00007FFFCD4E0000" end="0x00007FFFCD509000" path="cabinet.dll"/>
<binaryImage start="0x00007FFFB3B30000" end="0x00007FFFB3B9B000" path="adobe\video_toolkit.dll"/>
<binaryImage start="0x00007FFFDA000000" end="0x00007FFFDA067000" path="mswsock.dll"/>
<binaryImage start="0x00007FFFD3730000" end="0x00007FFFD373B000" path="winnsi.dll"/>
<binaryImage start="0x00007FFFDBA40000" end="0x00007FFFDBA48000" path="nsi.dll"/>
<binaryImage start="0x00007FFFD3080000" end="0x00007FFFD3096000" path="dhcpcsvc6.DLL"/>
<binaryImage start="0x00007FFFD32A0000" end="0x00007FFFD32BC000" path="dhcpcsvc.dll"/>
<binaryImage start="0x00007FFFCB5E0000" end="0x00007FFFCB679000" path="webio.dll"/>
<binaryImage start="0x00007FFFAEB30000" end="0x00007FFFAEBAC000" path="adobe\AdobePIP.dll"/>
<binaryImage start="0x00007FFF75E80000" end="0x00007FFF7601B000" path="adobe\LogSession.dll"/>
<binaryImage start="0x00007FFFD9D50000" end="0x00007FFFD9E1B000" path="dnsapi.dll"/>
<binaryImage start="0x00007FFFD0290000" end="0x00007FFFD029A000" path="rasadhlp.dll"/>
<binaryImage start="0x00007FFFCDCA0000" end="0x00007FFFCDDD5000" path="Windows.StateRepositoryPS.dll"/>
<binaryImage start="0x00007FFFBD300000" end="0x00007FFFBD320000" path="cldapi.dll"/>
<binaryImage start="0x00007FFFD0890000" end="0x00007FFFD089A000" path="fltLib.dll"/>
<binaryImage start="0x00007FFFD97F0000" end="0x00007FFFD9821000" path="ntmarta.dll"/>
<binaryImage start="0x00007FFFDD110000" end="0x00007FFFDD186000" path="coml2.dll"/>
<binaryImage start="0x00007FFFB7FC0000" end="0x00007FFFB7FE8000" path="mssprxy.dll"/>
<binaryImage start="0x00007FFFBBA20000" end="0x00007FFFBBA2D000" path="linkinfo.dll"/>
<binaryImage start="0x00007FFFBBE20000" end="0x00007FFFBBE9F000" path="ntshrui.dll"/>
<binaryImage start="0x00007FFFCC5B0000" end="0x00007FFFCC5D6000" path="srvcli.dll"/>
<binaryImage start="0x00007FFFCB490000" end="0x00007FFFCB4A2000" path="cscapi.dll"/>
<binaryImage start="0x000000000A300000" end="0x000000000A329000" path="adobe\catalog_converters.dll"/>
<binaryImage start="0x000000000E040000" end="0x000000000E22F000" path="adobe\Import.lrmodule"/>
<binaryImage start="0x00007FFF84C20000" end="0x00007FFF84CCC000" path="adobe\EDSDK.dll"/>
<binaryImage start="0x00007FFFDD1D0000" end="0x00007FFFDD640000" path="setupapi.dll"/>
<binaryImage start="0x00007FFFD1D50000" end="0x00007FFFD1DC7000" path="FWPUCLNT.DLL"/>
<binaryImage start="0x00007FFFCA380000" end="0x00007FFFCA3B8000" path="adobe\archiving_toolkit.dll"/>
<binaryImage start="0x00007FFFB51E0000" end="0x00007FFFB5223000" path="adobe\bridgetalk.dll"/>
<binaryImage start="0x00007FFFBD050000" end="0x00007FFFBD08A000" path="dataexchange.dll"/>
<binaryImage start="0x00007FFFD7EC0000" end="0x00007FFFD809D000" path="dcomp.dll"/>
<binaryImage start="0x00007FFFBD590000" end="0x00007FFFBD5F5000" path="oleacc.dll"/>
<binaryImage start="0x00007FFFD9AA0000" end="0x00007FFFD9B28000" path="schannel.dll"/>
<binaryImage start="0x000000002FEE0000" end="0x00000000301D4000" path="adobe\MediaCoreIF.DLL"/>
<binaryImage start="0x00007FFFAB7B0000" end="0x00007FFFAB906000" path="opengl32.dll"/>
<binaryImage start="0x00007FFFAD1D0000" end="0x00007FFFAD1FC000" path="glu32.dll"/>
<binaryImage start="0x00000000301E0000" end="0x00000000301F1000" path="adobe\boost_date_time.dll"/>
<binaryImage start="0x0000000030210000" end="0x000000003022D000" path="adobe\boost_threads.dll"/>
<binaryImage start="0x0000000030240000" end="0x000000003065A000" path="adobe\dvacore.dll"/>
<binaryImage start="0x0000000030660000" end="0x000000003066A000" path="adobe\boost_system.dll"/>
<binaryImage start="0x0000000030670000" end="0x00000000306DE000" path="adobe\dvatransport.dll"/>
<binaryImage start="0x0000000030710000" end="0x0000000030749000" path="adobe\dvamarshal.dll"/>
<binaryImage start="0x0000000030750000" end="0x00000000309D8000" path="adobe\dynamiclink.dll"/>
<binaryImage start="0x00000000309E0000" end="0x0000000030AA8000" path="adobe\dvamediatypes.dll"/>
<binaryImage start="0x0000000030AC0000" end="0x0000000030C9E000" path="adobe\dvaaudiodevice.dll"/>
<binaryImage start="0x00007FFFD5E80000" end="0x00007FFFD5E8A000" path="avrt.dll"/>
<binaryImage start="0x0000000030D00000" end="0x0000000030DC6000" path="adobe\dvaplayer.dll"/>
<binaryImage start="0x0000000030DD0000" end="0x0000000030DF5000" path="adobe\libzip.dll"/>
<binaryImage start="0x0000000030E30000" end="0x0000000030E67000" path="adobe\dvaunittesting.dll"/>
<binaryImage start="0x0000000030E00000" end="0x0000000030E22000" path="adobe\boost_filesystem.dll"/>
<binaryImage start="0x0000000030E80000" end="0x0000000031099000" path="adobe\dvascripting.dll"/>
<binaryImage start="0x00000000310A0000" end="0x00000000310E7000" path="adobe\dvavulcansupport.dll"/>
<binaryImage start="0x0000000031100000" end="0x0000000031308000" path="adobe\dvaappsupport.dll"/>
<binaryImage start="0x0000000031310000" end="0x000000003220D000" path="adobe\dvaaccelerate.dll"/>
<binaryImage start="0x0000000032220000" end="0x00000000326AF000" path="adobe\dvaaudiodsp.dll"/>
<binaryImage start="0x00007FFF84220000" end="0x00007FFF842DB000" path="adobe\VulcanControl.dll"/>
<binaryImage start="0x00007FFF844F0000" end="0x00007FFF84598000" path="adobe\VulcanMessage5.dll"/>
<binaryImage start="0x00007FFFC7D10000" end="0x00007FFFC7D3A000" path="dbgcore.dll"/>
<binaryImage start="0x0000000032700000" end="0x0000000032769000" path="adobe\boost_program_options.dll"/>
<binaryImage start="0x0000000032780000" end="0x000000003282D000" path="adobe\boost_regex.dll"/>
<binaryImage start="0x0000000032830000" end="0x00000000328CE000" path="adobe\utest.dll"/>
<binaryImage start="0x00000000328F0000" end="0x0000000032A05000" path="adobe\dvanet.dll"/>
<binaryImage start="0x00007FFF84020000" end="0x00007FFF840CB000" path="adobe\cef_toolkit.dll"/>
<binaryImage start="0x00007FFF60670000" end="0x00007FFF6692E000" path="adobe\libcef.dll"/>
<binaryImage start="0x00007FFFDD1C0000" end="0x00007FFFDD1C8000" path="psapi.dll"/>
<binaryImage start="0x00007FFFD6BE0000" end="0x00007FFFD6BEB000" path="msdmo.dll"/>
<binaryImage start="0x00007FFFCC5E0000" end="0x00007FFFCC5F7000" path="netapi32.dll"/>
<binaryImage start="0x00007FFFD93A0000" end="0x00007FFFD93AE000" path="hid.dll"/>
<binaryImage start="0x00007FFF83A60000" end="0x00007FFF83B10000" path="adobe\chrome_elf.dll"/>
<binaryImage start="0x00007FFFAEA00000" end="0x00007FFFAEA19000" path="usp10.dll"/>
<binaryImage start="0x00007FFFB33B0000" end="0x00007FFFB3577000" path="d3d9.dll"/>
<binaryImage start="0x00007FFFAE620000" end="0x00007FFFAE643000" path="dxva2.dll"/>
<binaryImage start="0x00007FFF9F470000" end="0x00007FFF9F481000" path="credui.dll"/>
<binaryImage start="0x00007FFFCC010000" end="0x00007FFFCC099000" path="winspool.drv"/>
<binaryImage start="0x00007FFF9F420000" end="0x00007FFF9F46B000" path="cryptui.dll"/>
<binaryImage start="0x00007FFFDA2D0000" end="0x00007FFFDA2F6000" path="ncrypt.dll"/>
<binaryImage start="0x00007FFFDA290000" end="0x00007FFFDA2CB000" path="ntasn1.dll"/>
<binaryImage start="0x00007FFFD9E20000" end="0x00007FFFD9E2C000" path="netutils.dll"/>
<binaryImage start="0x00007FFFD4860000" end="0x00007FFFD4878000" path="samcli.dll"/>
<binaryImage start="0x00007FFFC99F0000" end="0x00007FFFC9A2B000" path="adobe\net_client.dll"/>
<binaryImage start="0x00007FFFD69A0000" end="0x00007FFFD69B0000" path="adobe\Vulcan.dll"/>
<binaryImage start="0x00007FFFD05A0000" end="0x00007FFFD05C4000" path="adobe\DiscBurning.dll"/>
<binaryImage start="0x00007FFFC8730000" end="0x00007FFFC876C000" path="adobe\Email.dll"/>
<binaryImage start="0x00007FFF84180000" end="0x00007FFF84217000" path="adobe\image_analysis.dll"/>
<binaryImage start="0x00007FFF75530000" end="0x00007FFF75E78000" path="adobe\mona.dll"/>
<binaryImage start="0x00007FFF74D70000" end="0x00007FFF74F4D000" path="adobe\opencv_calib3d310.dll"/>
<binaryImage start="0x00007FFF752C0000" end="0x00007FFF7552C000" path="adobe\opencv_core310.dll"/>
<binaryImage start="0x00007FFF74F50000" end="0x00007FFF752B2000" path="adobe\opencv_imgproc310.dll"/>
<binaryImage start="0x00007FFF83280000" end="0x00007FFF832FB000" path="adobe\opencv_video310.dll"/>
<binaryImage start="0x00007FFF74B90000" end="0x00007FFF74D61000" path="adobe\libiomp5md.dll"/>
<binaryImage start="0x00007FFF7FDE0000" end="0x00007FFF7FEA6000" path="adobe\opencv_features2d310.dll"/>
<binaryImage start="0x00007FFF7FD50000" end="0x00007FFF7FDD7000" path="adobe\opencv_flann310.dll"/>
<binaryImage start="0x00000000343B0000" end="0x00000000346D6000" path="adobe\coretech_toolkit.dll"/>
<binaryImage start="0x0000000053520000" end="0x00000000535F4000" path="adobe\AXEDOMCore.dll"/>
<binaryImage start="0x00007FFFC8560000" end="0x00007FFFC8590000" path="adobe\BIB.dll"/>
<binaryImage start="0x00007FFF7FBB0000" end="0x00007FFF7FC3E000" path="adobe\harfbuzz.dll"/>
<binaryImage start="0x00007FFFC8210000" end="0x00007FFFC8243000" path="adobe\BIBUtils.dll"/>
<binaryImage start="0x00007FFF741A0000" end="0x00007FFF74349000" path="adobe\ACE.dll"/>
<binaryImage start="0x00007FFF694A0000" end="0x00007FFF698BF000" path="adobe\CoolType.dll"/>
<binaryImage start="0x00007FFF74350000" end="0x00007FFF74B81000" path="adobe\AGM.dll"/>
<binaryImage start="0x000000000AA00000" end="0x000000000AC10000" path="adobe\WRServices.dll"/>
<binaryImage start="0x00007FFFCB5C0000" end="0x00007FFFCB5D5000" path="mskeyprotect.dll"/>
<binaryImage start="0x00007FFFCB850000" end="0x00007FFFCB875000" path="ncryptsslp.dll"/>
<binaryImage start="0x00007FFFD5D20000" end="0x00007FFFD5D85000" path="ninput.dll"/>
<binaryImage start="0x00007FFFAE600000" end="0x00007FFFAE60E000" path="perfos.dll"/>
<binaryImage start="0x00007FFFD09B0000" end="0x00007FFFD0B8B000" path="aticfx64.dll"/>
<binaryImage start="0x00007FFFD08A0000" end="0x00007FFFD08D8000" path="atiuxp64.dll"/>
<binaryImage start="0x00007FFFCE6F0000" end="0x00007FFFCFE21000" path="atidxx64.dll"/>
<binaryImage start="0x00007FFFD8920000" end="0x00007FFFD89AF000" path="apphelp.dll"/>
<binaryImage start="0x00007FFFD4650000" end="0x00007FFFD4685000" path="xmllite.dll"/>
<binaryImage start="0x00007FFFB4E50000" end="0x00007FFFB4E66000" path="ondemandconnroutehelper.dll"/>
<binaryImage start="0x00007FFFDAA00000" end="0x00007FFFDAA5C000" path="wintrust.dll"/>
<binaryImage start="0x00007FFFD9B70000" end="0x00007FFFD9BA3000" path="rsaenh.dll"/>
<binaryImage start="0x0000000035EF0000" end="0x0000000035F0E000" path="adobe\AppManagerLR.mox"/>
<binaryImage start="0x0000000053990000" end="0x0000000053A99000" path="msvcp80.dll"/>
<binaryImage start="0x0000000055260000" end="0x0000000055329000" path="msvcr80.dll"/>
<binaryImage start="0x00007FFFBD6A0000" end="0x00007FFFBD6C7000" path="adobe\usbmanager.mox"/>
<binaryImage start="0x00007FFFDBAB0000" end="0x00007FFFDBACD000" path="imagehlp.dll"/>
<binaryImage start="0x00007FFFD3130000" end="0x00007FFFD3144000" path="adobe\wiamanager.mox"/>
<binaryImage start="0x00007FFF7DB70000" end="0x00007FFF7DC16000" path="msvcp120.dll"/>
<binaryImage start="0x00007FFF7C970000" end="0x00007FFF7CA5F000" path="msvcr120.dll"/>
<binaryImage start="0x00007FFFBC9B0000" end="0x00007FFFBC9E6000" path="adobe\wpdmanager.mox"/>
<binaryImage start="0x00007FFF84B50000" end="0x00007FFF84BA4000" path="sti.dll"/>
<binaryImage start="0x00007FFFCB720000" end="0x00007FFFCB72A000" path="wiatrace.dll"/>
<binaryImage start="0x00007FFFBB040000" end="0x00007FFFBB0DE000" path="PortableDeviceApi.dll"/>
<binaryImage start="0x00007FFFDA5B0000" end="0x00007FFFDA5DA000" path="devobj.dll"/>
<binaryImage start="0x00007FFFC3D10000" end="0x00007FFFC3DAE000" path="TextInputFramework.dll"/>
<binaryImage start="0x00007FFFD8240000" end="0x00007FFFD8314000" path="CoreMessaging.dll"/>
<binaryImage start="0x00007FFFD55B0000" end="0x00007FFFD58DA000" path="CoreUIComponents.dll"/>
<binaryImage start="0x00007FFF907A0000" end="0x00007FFF907CF000" path="cryptnet.dll"/>
<binaryImage start="0x00007FFF83200000" end="0x00007FFF83275000" path="adobe\ExtLib.dll"/>
<binaryImage start="0x00007FFF5F0A0000" end="0x00007FFF5F79B000" path="ieframe.dll"/>
<binaryImage start="0x00007FFFD5FD0000" end="0x00007FFFD5FE7000" path="wkscli.dll"/>
<binaryImage start="0x00007FFFD3D00000" end="0x00007FFFD3D51000" path="msIso.dll"/>
<binaryImage start="0x00007FFF5DAE0000" end="0x00007FFF5F094000" path="mshtml.dll"/>
<binaryImage start="0x00007FFFC0FF0000" end="0x00007FFFC101C000" path="srpapi.dll"/>
<binaryImage start="0x00007FFF5D630000" end="0x00007FFF5DADC000" path="jscript9.dll"/>
<binaryImage start="0x00007FFFDA5E0000" end="0x00007FFFDA67D000" path="sxs.dll"/>
<binaryImage start="0x00007FFFBD6F0000" end="0x00007FFFBD702000" path="msimtf.dll"/>
<binaryImage start="0x00007FFF7C680000" end="0x00007FFF7C6C1000" path="mlang.dll"/>
<binaryImage start="0x00007FFFB9480000" end="0x00007FFFB96F0000" path="uiautomationcore.dll"/>
<binaryImage start="0x00007FFFD0C90000" end="0x00007FFFD13D1000" path="d3d10warp.dll"/>
</binaryImageSet>
<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

</crashreport>

Topics

Crash or freeze, Import and export, Problem or error

Views

26

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Aug 09, 2020

Copy link to clipboard

Copied

The crash report indicates that LR crashed doing a graphics operation. It indicates you have an AMD Radeon RX 580 Series graphics card with driver version 27.20.2001.9003. But Amd.com indicates there's a newer driver available (27.20.2001.13001). So try updating to that version.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...