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Lightroom crashes when full screen F key is used

Community Beginner ,
Jun 14, 2019 Jun 14, 2019

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I find that Lightroom crashes after using the "F" key for full screen mode two or 3 times. I have update all my graphics drivers and system files but it still happens.

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LEGEND ,
Jun 15, 2019 Jun 15, 2019

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I'm not seeing this on W10. What computer system are you using?

Are you using Lightroom or Lightroom Classic?

Which version number is installed? You can find this info from the menu:

Help >> System Info

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Community Beginner ,
Jun 18, 2019 Jun 18, 2019

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I am using a new Dell XPS 15 9570 with a Nvidia GeForce GTX 1050 Ti and I am on Version 8.3.1 of Lightroom classic.

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New Here ,
Jun 25, 2019 Jun 25, 2019

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Hey man I have the same Issue on the Same laptop

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LEGEND ,
Jun 25, 2019 Jun 25, 2019

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Check at Dell for BIOS updates, Controller updates, and other chipset updates. And firmware updates.

You might have a utility for this

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LEGEND ,
Jun 25, 2019 Jun 25, 2019

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First step if LR is crashing is reset preferences; can't hurt:

How to set Lightroom Classic preferences

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Jun 25, 2019 Jun 25, 2019

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Also, might be an issue if “use graphics acceleration” is enabled.

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New Here ,
Jan 05, 2021 Jan 05, 2021

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having this issue with my Asus & Lightroom Classic.

No problem with "fn + L" option to go full screen, still, "F" is faster & goes edge to edge, rather than simply blackening side panels.

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LEGEND ,
Jan 05, 2021 Jan 05, 2021

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Please provide the following basic information

 

Adobe Forum.png

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