Lightroom import creates duplicate destination folder

[nullifidian]

Lightroom Classic importing from Macbook desktop or SD card. Worked fine for years but suddenly new behaviour. Destination is external drive Touro/Pictures/2020/2020-05. Lightroom has started creating a second "Touro" folder and imports to that new folder with the same sub-folders. I now see two Touro folders in the folders section, bottom left of Library import view. I have to manually move the images to the original "Touro" folder. Any thoughts please?

[Rob_Cullen · Accepted solution]

You will find an Adobe 'help' document at this link-

https://helpx.adobe.com/lightroom-classic/kb/lightroom-displays-same-hard-drive-twice.html

You must follow the procedure very closely! (modified slightly for your situation)

This method uses a temporary folder location from which 'update folder location' will merge the apparent duplicate drives back into one.

(Note: there is no way to achieve this by simply dragging folders in the folder panel. It is a problem that has to be fixed correctly.)

[nullifidian]

Thank you so much WobertC. This looks exactly like my issue. I'll follow the instructions soon and get back to you. 

[nullifidian]

I followed the instructions exactly and the problem is fixed. A big thank you.

During the process it created another (third drive) and failed to delete the second drive, but once the folders were merged I manually deleted the second and third drives.  I backed up, closed, restarted Lightroom and imported some image files with no problems. All's back to normal now. Thank you again.