Lightroom Installation Error (lrcat)

New Here ,
May 10, 2011 May 10, 2011

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Hi! I've recently tried to install lightroom 3.3. However, after the installation (without asking for serial key yet), below picture appears on my screen:

I have already tried uninstalling and reinstalling the program many times, but I still get the same result.

Hope you can help me with this problem.

Thanks in advance.

Ives

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correct answers 1 Correct Answer

Adobe Community Professional , May 11, 2011 May 11, 2011
Ok, go over to Lightroomforums and look at this thread: http://www.lightroomforums.net/showthread.php?11341-quot-Lightroom-Opening-Catalog-IMG_8938.JPG.lrcat-quot-comes-up-and-Lightroom-won-t-openAsk for assistance in getting this fixed, I'm sure some of the PC gurus there will be able to guide you through the process if you feel you need help.

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Adobe Community Professional ,
May 10, 2011 May 10, 2011

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You need to re-post the picture or some more details on the error message.

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Mentor ,
May 10, 2011 May 10, 2011

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Can't see a picture.

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Adobe Community Professional ,
May 11, 2011 May 11, 2011

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Tell us about your system as well.

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New Here ,
May 11, 2011 May 11, 2011

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Hi, thanks for informing me that the screenshot did not appear in the forum.

Below is the screenshot of the error as well as my computer details. thanks

for helping!

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Adobe Community Professional ,
May 11, 2011 May 11, 2011

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And where is that 'below' ? Still nothing here to see. How are you trying to post?

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New Here ,
May 11, 2011 May 11, 2011

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Oh, sorry. I pasted the picture from paint. should I attach instead? Let me

try once more...

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New Here ,
May 11, 2011 May 11, 2011

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Hi everyone. I can't seem to paste the picture. Anyway, here's the message taht appears in my screen everytime I run lightroom:

Lightroom -  Opening Catalog: 4594410780_36c40a73f0_b.jpg.lrcat

Followed by:

Adobe Photoshop Lightroom has stopped working

This messages appear even before I was asked for a serial key during installation.

My computer system:

OS : Windows 7 ultimate
Processor: Intel Core i3 CPU   M330 @ 2.13GHz
RAM: 2GB
System type: 32-bit Operating System

Thanks again for trying to help me!

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Adobe Community Professional ,
May 11, 2011 May 11, 2011

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Ok, go over to Lightroomforums and look at this thread: http://www.lightroomforums.net/showthread.php?11341-quot-Lightroom-Opening-Catalog-IMG_8938.JPG.lrca...

Ask for assistance in getting this fixed, I'm sure some of the PC gurus there will be able to guide you through the process if you feel you need help.

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People's Champ ,
May 11, 2011 May 11, 2011

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Ives,

This situation (=bug) occurs when you choose to create a new catalog and then specify the name of an existing file (i.e. 4594410780_36c40a73f0_b.jpg) instead of entering a folder name for the new catalog.

Easiest way for you to solve the problem is to rename the LR preferences file:

  • On your Win7 system, while LR is closed, click on the start button and - under "Search Programs and Files", enter the following:
    %appdata%\Adobe\Lightroom
  • Then press Enter
  • Within the "Lightroom" folder, you see a folder called "Preferences", in which you find a file called "Lightroom 3 Preferences.agprefs"
  • Rename the file "Lightroom 3 Preferences.agprefs" to "Lightroom 3 Preferences.agprefs.old"
  • Start Lightroom, a new preferences file will be built.

Beat Gossweiler

Switzerland

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Adobe Community Professional ,
May 11, 2011 May 11, 2011

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Then what do you do to get the correct (original) catalog working Beat??

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People's Champ ,
May 11, 2011 May 11, 2011

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New Here ,
Feb 06, 2012 Feb 06, 2012

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This just worked for me. Thanks for your help.

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New Here ,
Jun 11, 2013 Jun 11, 2013

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THANK YOU THANK YOU THANK YOU! I CANT SAY IT ENOUGH! I was feeling so helpless...I am back in business

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People's Champ ,
May 11, 2011 May 11, 2011

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Ives,

This problem (=bug) occurs when you choose "New Catalog" and then double click an existing image file instead of entering a catalog folder name in the "Name" field.

To get out of the problem, you can rename the LR preferences file as follows:

  • On your Win7 system, while LR is closed, click on the start button and - under "Search Programs and Files", enter the following:
    %appdata%\Adobe\Lightroom
  • Then press Enter
  • You now see a folder called "Preferences", within which you see a file called "Lightroom 3 Preferences.agprefs"
  • Rename the file "Lightroom 3 Preferences.agprefs" to "Lightroom 3 Preferences.agprefs.old"
  • Start LR and choose to create a new catalog, entering a location and name of the catalog (like Lightroom 3 Catalog) in the name field

Beat Gossweiler

Switzerland

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Adobe Community Professional ,
May 11, 2011 May 11, 2011

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Thanks Beat!

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New Here ,
May 12, 2011 May 12, 2011

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Yehey! Many thanks guys, I was able to run lightroom already! Yehey! Yehey!

Yehey! Sorry i can't help but to say Yehey! again..

Thanks to Geoff for the suggested site. I also read the instructions there.

Also from Beat.

Kudos to Beat for the detailed instructions.. Hats off! 😃

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Adobe Community Professional ,
May 12, 2011 May 12, 2011

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Brilliant !!! Thanks for reporting back, now remember LR rule #5 - Enjoy!!

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People's Champ ,
May 12, 2011 May 12, 2011

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Glad you got it to work, Yves

Beat

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Explorer ,
Feb 16, 2012 Feb 16, 2012

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Beat, your knowledge of LR Install is just what I need for resolving a Photo club discussion that has caused some disagreement.

Don't want to bother these good people. is there some way to contact or .. your suggestion? I will check this site.

It is rather important to us.

Ed in Pensacola, FL

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People's Champ ,
Feb 16, 2012 Feb 16, 2012

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Ed,

I've sent you a PM.

Beat

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New Here ,
Feb 14, 2014 Feb 14, 2014

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it doesn't even open anymore...

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New Here ,
Feb 17, 2012 Feb 17, 2012

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Hi


I could not find this folder.


My address to the folder is C: \ Program Files \ Adobe \ Adobe Photoshop Lightroom 3.5


Att

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People's Champ ,
Feb 17, 2012 Feb 17, 2012

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Douglas.Ottolini wrote:

Hi


I could not find this folder.


My address to the folder is C: \ Program Files \ Adobe \ Adobe Photoshop Lightroom 3.5


Att

In the search box of your start menu (if Win7) or in the address bar of a windows explorer, enter %appdata%\Adobe\Lightroom\Preferences to get into the preferences folder.

Beat

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