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Lightroom Installing issue

Community Beginner ,
Mar 21, 2020 Mar 21, 2020

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Hi!

I've tried several times to install Lightroom CC on my PC, and every time I do this, the installation starts, and is "frozen" at "choosing language and features".


I run the "Task Manager" and don't see any issues or bugs, but after 10 minutes, everything remains the same-and I have to abort the installation.


Any ideas that may explain my problem?


Thank you buddies.

 

David

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LEGEND ,
Mar 21, 2020 Mar 21, 2020

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Please try the suggestions as outlined at this article:

 

https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html

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LEGEND ,
Mar 21, 2020 Mar 21, 2020

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Please state the version NUMBER of Lightroom (thanks to Adobe's confusin naming there is no longer any software named "Lightroom CC") and the version NUMBER of your operating system. Do not use words like "latest" or "up-to-date". Also, please state if your operating system is 32bit or 64bit.

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