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Lightroom: jpg option greyed out

New Here ,
Feb 21, 2020 Feb 21, 2020

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Dose anyone know why lightroom 9.2 will not let me export to jpg with the settings i want. The option is greyed out. It will export but the file sizes are too big for my needs. I need to be able to set the size of the long edge.

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LEGEND ,
Feb 21, 2020 Feb 21, 2020

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Please how us a screen capture.

 

Also please state the version NUMBER of your operating system.

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Community Expert ,
Feb 21, 2020 Feb 21, 2020

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Please share a screen capture, which will help us understand your question.

thanks

 

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Community Expert ,
Feb 21, 2020 Feb 21, 2020

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There are a few things that will cause the option to be grayed out... can you confirm that this is not a Smart Preview and that the original is not missing?

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Community Expert ,
Feb 21, 2020 Feb 21, 2020

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I suggest: check the file type for your export is set to JPG and not to 'Original'. 

 

'Original' is a special purpose selection: it does not just mean "same file type as the original".

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