Lightroom keeps hanging up

Hello,

 

my lightroom is doing some funny things. I will be editing photos or just going through the grid looking at photos and it will stop responding. I will still be able to move the mouse or use the keyboard commands to move to different modules but none of the editing will work then. 

 

When I quit and restart eveything works fine for a awhile then I need to quit and start again. 

 

Any ideas? I did notice my Smart Previews is huge 104 GB do I need to delete that? I saw that online but I thought I would check here on the Adobe support before I do anything. Been using lightroom for 3 years and never had to do anything, it just worked great!!!

 

thank you,

 

Michael

 

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Lightroom keeps hanging up

Hello,

 

my lightroom is doing some funny things. I will be editing photos or just going through the grid looking at photos and it will stop responding. I will still be able to move the mouse or use the keyboard commands to move to different modules but none of the editing will work then. 

 

When I quit and restart eveything works fine for a awhile then I need to quit and start again. 

 

Any ideas? I did notice my Smart Previews is huge 104 GB do I need to delete that? I saw that online but I thought I would check here on the Adobe support before I do anything. Been using lightroom for 3 years and never had to do anything, it just worked great!!!

 

thank you,

 

Michael

 

Topics

Performance, Problem or error

Views

73

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Re: Lightroom keeps hanging up

Adobe Community Professional , Jan 31, 2020

Don’t delete the previews, at least just yet. 

Try resetting the Lightroom preferences:
https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

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Re: Lightroom keeps hanging up

Also, post your System Information as Lightroom Classic reports it. In Lightroom click one Help, then System Info, then Copy. Paste into a reply, first line to down just past plug-in info.

 

 

CMP: WIN WS 16GB OS 10; mid 2015 MBPr 15” 16GB MACOS 10.15.3; 4K EXT DSPY
APP: LRC 9.2, PS 21.1; CAM: Canon 5D Mk III, Fuji X-T3; Just another Adobe customer

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Re: Lightroom keeps hanging up

thank you both for the advice.... I'll give the preferences a shot.....

 

Here is the sytem information.

 

 

Lightroom Classic version: 9.1 [ 201911291132-64cf80b4 ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 10
Version: 10.13.6 [17G8037]
Application architecture: x64
Logical processor count: 8
Processor speed: 3.1 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 2,914.7 MB (17.7%)
Virtual memory used by Lightroom: 6,123.2 MB
Memory cache size: 252.0MB
Internal Camera Raw version: 12.1 [ 351 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1718MB / 8191MB (20%)
Camera Raw real memory: 1720MB / 16384MB (10%)
Displays: 1) 3360x2100

Graphics Processor Info:
Metal: AMD Radeon Pro 560

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Re: Lightroom keeps hanging up

Resetting the prefs did not seem to solve this problem. Any other ideas?

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Re: Lightroom keeps hanging up

Whst is your setting for Camera RAW CACHE?

 

 

CMP: WIN WS 16GB OS 10; mid 2015 MBPr 15” 16GB MACOS 10.15.3; 4K EXT DSPY
APP: LRC 9.2, PS 21.1; CAM: Canon 5D Mk III, Fuji X-T3; Just another Adobe customer

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Re: Lightroom keeps hanging up

its set for 5.0 GB

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Try increasing that, more like 70 (Ok, many online articl...

Try increasing that, more like 70 (Ok, many online articles on performance boosting, call for 20 as a start)

 

Supposidly one should base this on number and size of photos in a current session, not total photos in catalog.

 

As you shoot more and more photos during a session/trip, and import and work on more photos, this goes up, as you get newer cameras with mor pixar's, this goes up.

 

see tip 2 in:

 https://digital-photography-school.com/10-tips-to-improve-lightrooms-speed-and-performance-without-a...

(tip 8 may be outdated)

 

 

 

 

 

 

CMP: WIN WS 16GB OS 10; mid 2015 MBPr 15” 16GB MACOS 10.15.3; 4K EXT DSPY
APP: LRC 9.2, PS 21.1; CAM: Canon 5D Mk III, Fuji X-T3; Just another Adobe customer

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Re: Lightroom keeps hanging up

WobertC LATEST
Adobe Community Professional , Feb 12, 2020

Why are you creating 'Smart Previews'? 

If your original master image files are on a connected hard-drive then you have no need for the Smart Previews at all (save 104Gb!!) (one exception- if you are trying to speed up Lr with the Preference option in Performance tab.)

And how much free space do you have on your operating hard-drive? (>20%?)

"Stop Responding" seems to happen for me (very rarely) when there is intensive hard-drive activity such as- Automatic Face recognition, auto save metadata. Turn these functions off.

Frequently do - [Test Integrity] and [Optimize Catalog] when you backup the catalog.

 

And you may find some tips here-

https://www.lightroomqueen.com/lightroom/performance/

Regards. My System: Lr-Classic 9.2, Lightroom 3.2, Photoshop 2020 (21.1.0), Nikon DSLR, Windows-10.

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