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Lightroom on Mac OS Catalina can't import photos from camera or iPhone- can't find files

Community Beginner ,
Jan 20, 2020

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Please Help. After updating to Catalina on my Mac, Lightroom can no longer find/import photos using a USB cable (so nothing off the camera, card reader, or iPhone when connected). It can see them if I transfer them to my desktop first. I uninstalled and went back to an older version of Lightropm and that did not help. What is the fix? I need to load directly from a device into Lightroom.

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Lightroom on Mac OS Catalina can't import photos from camera or iPhone- can't find files

Community Beginner ,
Jan 20, 2020

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Please Help. After updating to Catalina on my Mac, Lightroom can no longer find/import photos using a USB cable (so nothing off the camera, card reader, or iPhone when connected). It can see them if I transfer them to my desktop first. I uninstalled and went back to an older version of Lightropm and that did not help. What is the fix? I need to load directly from a device into Lightroom.

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Jan 20, 2020 0
LEGEND ,
Jan 20, 2020

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Lightroom Classic appears to be having problems with Catalina 10.15.2

 

Problems with external image sources connected via USB. Now, not so much for card readers, or external hard drives, but for cameras, smartphones, and such. Problems are not consistent from camera to camera.

 

This is not limited to teathering.

 

Workaround is to remove memory card and place in card reader.

 

This is also not limited to Adobe. (for example Fujifilm x-RAW Studio, can not see camera, no workaround)

 

 

 

Might be an issue at Apple, Might be waiting for next MACOS fix.

 

Not Adobe or Apple emlpyee, so no idea when. And not a lick of proof.

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jan 20, 2020 1
Community Beginner ,
Jan 21, 2020

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Thanks.

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Jan 21, 2020 0
LEGEND ,
Jan 20, 2020

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One thing to look at

 

Outside of Lightroom Classic, in the MACOS, bring up System Preferences, select Security and Privacy, select Privacy, scroll down to Files and Folders, for Lightroom Classic and while you are at it, a Photoshop, make sure all presented options are checked fir approval. Nite these options show up first when an attempt is made.

 

336883EB-25AD-4402-B25E-91082CCCE260.png

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jan 20, 2020 1
Community Beginner ,
Jan 28, 2020

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The box in System Pref/Privacy that said Removable Volume wasn't checked. So I checked it and Viola! It worked. Super cool. Thanks so much!

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Jan 28, 2020 0
New Here ,
Jun 14, 2020

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Yes!!! Going into Privacy was the key for me. When I updated to Catalina, it must not have remembered to give Lightroom (9.2.1) permission to look at files. Thank you so much for this suggestion.

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Jun 14, 2020 0
New Here ,
Jul 22, 2020

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Just logged in to say a big THANK YOU - this helped me import photos from a removable device! Much appreciated!

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Jul 22, 2020 0
Adobe Community Professional ,
Jan 21, 2020

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Apparently this will be fixed in Catalina 15.3 (people testing the beta have confirmed that).

-- Johan W. Elzenga, http://www.johanfoto.com

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Jan 21, 2020 1
Community Beginner ,
Jan 21, 2020

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Awesome. Thanks.

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Jan 21, 2020 0
New Here ,
Feb 04, 2020

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Just read all these Cant wait for catalina update then  So frustrating

 

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Feb 04, 2020 0
Adobe Community Professional ,
Feb 04, 2020

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The update to 15.3 was released last week...

-- Johan W. Elzenga, http://www.johanfoto.com

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Feb 04, 2020 1