Lightroom Preferences Tab to big to click "OK"

New Here ,
Oct 19, 2020

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Hi everyone, you can see clearly my issue in my attached picture. My preferences tab is so large that I cannot click "OK" to save my preferences. The window doesn't shrink, and I am unable to move it beyond the top of my screen. This is super frustrating because I can't save a single preference change I need to make, and that means I can't edit photos for the time being. How do I get this window to be smaller? I can't seem to find similar questions anywhere. Thanks for the help! 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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How to, Performance, Problem or error, Windows

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Most Valuable Participant ,
Oct 19, 2020

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Your screen shot indicates that only the OK and Cancel buttons are cut off.  Hit the Enter/Return key to invoke the OK button and hit Esc (escape) to invoke the Cancel button.

 

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LEGEND ,
Oct 19, 2020

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What is your OS?

 

If Windows, are you selecting monitor resolution via GPU settings, or via Windows OS settings.

If via Windows OS settings, are you also using scaling?

Would be better off not scaling, leaving Windows OS resolution at default, and using GPU settings instead.

 

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Most Valuable Participant ,
Oct 19, 2020

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The problem is not with display scaling in Windows or LR, but rather a Preferences window that is larger than the minimum display height required by Adobe.  

 

The screenshot shows that Tim's display is 768 pixels high.  On Windows LR, with no display scaling set in Windows and the LR font size set to automatic, the Preferences window is 800 pixels high.   LR's System Requirements specify a minimum height of 768 pixels.  

 

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Most Valuable Participant ,
Oct 19, 2020

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

Another workaround: Do the menu command Window > Screen Mode > Full Screen.  Then you'll be able to see the tops of the OK and Cancel buttons and click on them:

 

Screen Shot 2020-10-19 at 7.53.45 PM.png

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