Lightroom restarts the app when I try to use it

New Here ,
Nov 04, 2020 Nov 04, 2020

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No sirve esta nueva versión, cada que la abro, se reinicia mi computadora.

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Adobe Employee ,
Nov 05, 2020 Nov 05, 2020

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Hi there,

 

Sorry that the latest version of Lightroom is restarting your computer everytime you use the app.

 

Which version of Lightroom are you using? Lightroom Classic v10.0 or Lightroom Desktop v4.0?

 

Do you get any crash report before the computer restarts? To start with troubleshooting, please disable the use of GPU in Lightroom manually as mentioned in thi article https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-2 and let us know how it goes.

 

Thanks,

Akash

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